Reviews
Write a reviewGet there early for my oil changes and they are always
Get there early for my oil changes and they are always great about service and keeping me informed.
Thank you so much for sharing your 5-star experience, Jansottile! We are very proud of the service we provide and love to know that we were able to give customers like you the experience you deserve. We appreciate you taking the time to leave a review, and we hope for the chance to serve you again soon!
Terrible dealership !
Terrible dealership ! Arrange your financing elsewhere, because their man will skin you . Service department is impossible to work with, as their service advisors won’t answer the phone , or return your call until the next day at best .
Hi TreeFarm, we're very sorry to hear about your negative experience with us. We sincerely regret not being able to provide you with the 5 star service that you deserve. We would appreciate hearing more about your visit so that we can ensure we do better going forward. If willing, please reach out to our service department so that we can work toward a resolution. We cannot find your information about your visit.
You cannot find info about my visit , because your service department and service advisor would not return my phone calls to schedule a service appointment. Therefore , I haven’t been there to have my Gladiator serviced .
Not at all. We need your real name. TreeFarm does not pull up much...
It looks like they took down your other review. I am so sorry about that. I stated in your second review that we do oil changes on a first come first serve basis daily. We have an app for it too if you want to download it. See our website or Facebook for more details. If you need other services, please book an appointment online. Here is the link: https://www.jtschryslerdodgejeepram.com/schedule-service Hope this helps. If you have further questions, leave your number in the comment and our Service Director will reach out. I am sorry we have not been able to get back with you concerning your vehicle. We look forward to working with you.
Made an appointment for an oil change and tire rotation.
Made an appointment for an oil change and tire rotation. I arrived early and they began early, kept me informed of their progress and completed everything earlier than they forecast. I have always been pleased with their service since I purchased my car at their shop.
We can’t thank you enough for your generous comment and rating, Stedyedy. It’s feedback like yours that motivates our team to continue delivering stellar service throughout the JTs region. We appreciate your support for our business, and hope we’ll have the chance to serve you again soon.
I purchased a Jeep Wrangler this month.
I purchased a Jeep Wrangler this month. There was an issue with the rear glass on my vehicle. Instead of leaving me to fix this situation, the dealership tried 5 different times to correct this situation. The decision was made to correct this problem, and that was to replace the entire hard top on my Wrangler. This as done at no cost to me. I was stunned at this type of service. JT's Chrysler Jeep Dodge went above and beyond to make me a satisfied customer. Thank you very much.
Your are so very welcome wfbanks1950! We always want to make our customers happy and you leaving this amazing review is letting us know we are doing just that. Thank you so much for taking the time to leave this glowing review for us. Enjoy your Jeep Wrangler!
My name is Joel Price and I have a 2018 pro master city
My name is Joel Price and I have a 2018 pro master city that has an oil leak and speakers not working on right side. I took it in Wednesday for diagnosing and was dealing with Jennifer Morris. She said I would have to leave it until next week and it’s 200.00 for the diagnostic. The van is out of warranty year wise but not mileage wise but she said there’s a recall on something to with the oil pump. I told her that I’m disabled on a fixed income and have stage 5 kidney failure and on dialysis 3 days a week and I need my van to go to dialysis at 5:30 in the morning. She was extremely accommodating and understanding about my situation. It’s rare this day to find people who actually have some sense and will take the time to go that extra mile to help you. She suggested we try on a Saturday after my treatment and see if they can fix it then but if warranty or recall doesn’t cover it then I’m screwed because I can’t afford out of pocket. But whoever is over that store needs to take care of Jennifer because she gets it. I don’t like people who are short with you and act like you’re bothering them but she cares and I can read people pretty well and I could tell she really wanted to help me. You have an excellent employee there who knows how to treat people.
Thank you so much for taking the time to leave this detailed review about our Service Team. We are glad that we were able to answer your questions and provide feedback for your specific situation. Thanks for choosing JTs!
I want to thank Jennifer Morris again for her understanding and help. I know she can’t make the decision on whether or not my van can be fixed under warranty because like I said I can’t afford out of pocket but regardless you have an excellent employee and I hope y’all take care of her. God has a special place for people like her and may he bless Jennifer and her family
I serviced my truck at another dealership and had a
I serviced my truck at another dealership and had a horrible experience. JT’s Dodgeland was my next stop. We had a great experience and that’s now my service dealership. The people at JT’s roll up their sleeves and get down to work. My truck is always serviced correctly and on time. I always get a ride to work and back from their shuttle while my truck is getting worked on. I could not be happier with this dealership.
Thanks, Pierisabres27, for taking the time to share your appreciation for our service team! We are grateful for your business and are thrilled you love our services. Thanks for choosing JTs, we will see you soon.
Over the past ten years, I have purchased 8 vehicles from
Over the past ten years, I have purchased 8 vehicles from JT" Chrysler Jeep. I have always been treated like family and even after the purchase, the sales people are glad to see me. I have had no issues with the service department. Tony, the sales manager has been especially helpful with my transactions. This is a great dealership. Frank Banks
Hi Frank, we’re absolutely delighted to know that we could be of assistance, not be pushy, and answer any and all of your questions or concerns. Your 5-star rating truly means a lot to our service team. From everyone here at JTs Chrysler Dodge Jeep RAM, we appreciate and value your feedback. We hope we’ll have the pleasure of serving you again soon.
I was impressed and satisfied with the service and
I was impressed and satisfied with the service and treatment of the staff. They are knowledgeable and work!
Thank you so much for the thoughtful review, Kim m case, we are so glad we could provide you with a great experience and appreciate your feedback about our service team. We do our best to provide an experience like this one for all of our customers. Thanks for choosing JTs!
team was excellent very knowledgeable very kind and very
team was excellent very knowledgeable very kind and very helpful I will recommend them to any of my friends and family members .
Hi Calvinpeeples, we’re thrilled to read how pleased you were with us. Comments like yours help our business to grow and thrive, so that we can continue delivering superior service for years to come. Thanks for choosing JTs, and we hope we’ll see you again very soon.
Awesome folks!
Unbelievable experience in purchasing a Grand Wagoneer, their customer service is the best around, went way beyond expectations! Superior professionalism, if you are looking for a mopar vehicle, need to contact them!
Thank you so much for the thoughtful review, Allen. We really appreciate you taking the time to recommend our dealership and hope that we will have the pleasure of working with you again down the road. Thank you and enjoy the NEW GRAND WAGONEER!