Signature Auto Group

Reviews

4.3 out of 5 4.3
14 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    February 27, 2018

    HIGHLY RECOMMENDED!! Was an absolute pleasure doing business! Even though it was a very busy Saturday morning, Mark and the guys had our deal sealed in... less than an hour! We L O V E our family bus! WE WILL BE BACK, AND WE WILL RECOMMEND TO EVERYONE WE KNOW! **THANKS FOR THE GREAT DEAL GUYS, THE KAISERS!**

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 4.0 out of 5
    January 6, 2018

    I was looking for a used work van with a extended cargo section they had several to choose from in good condition at a very good price. I ended up buy... one and very pleased with the van. The whole process went smoothly with no hassles, Eric was my salesman he was low key and pressure free plan on using him again in the near future

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 3.0 out of 5
    May 24, 2017

    Drove an hour and a half to buy a van from them. Very nice guys but unhappy with the purchase. We had a list of thing's to fix before I came back to... pick it up and none of it was done. I heard we will get you the parts and then never heard anything again and all contact was lost. Very unimpressed with them in that department. Missing spare tire, broken mirror, tires are painted to hide flaws along with many other areas on the van. Make sure you check and double check everything before you leave.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    December 22, 2016

    Dealt with Kevin; knows his vehicles, pleased with the service.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    June 23, 2016

    we bought a 2011 e-450 from them, they were super friendly and professional. I would like to thanks specially Tony , he even got us directions that would... avoid the traffic during the rush hour.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    May 20, 2016

    Brent, Cheryl and Kevin are good people to work with. The facility is neat and orderly and the personell are all very pleasant. Just bought my second truck... from them, and I still have the first, and I'm sure I'll be back for my next one.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    December 21, 2014

    I have traded more than one vehicle over the past three years at Signature. Cars, delivery trucks and work trucks. I was never disappointed by service,... price or quality of the vehicle. Most of all they always disclose everything they know about their used vehicles and if I ever had an issue with anything the dealer took care of it promptly with minimum fuss. They even searched for a specific truck that I was looking for -- and found it. They are honest and trustworthy based on my experience.

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    Does recommend this dealer
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    February 3, 2014

    I represent Home of the Sparrow, Inc. Home of the Sparrow is a 25 yr. old not for profit agency that provides shelter and services to homeless women and... children in Northern Illinois. We operate five Sparrow's Nest Thrift Store and Donation Centers and they all sell gently used furniture. We offer a free furniture donation pickup service using box trucks. One of our trucks became inoperable so we needed another one. I saw Signature's facility off of Pyott and gave them a call. I found the whole team to be courteous, professional and responsive: Brent, the General Manager, Nick and Tony in Sales, and Jason in Maintenance. Not only did Signature work with us in finding a great truck for our needs, they also towed our inoperable truck from a location in Lake Zurich and gave a very fair trade in value. Brent even offered to lease us a truck at an extremely competitive rate while we were out looking for another. Signature has several trucks and vans on site at all times. They all are clean and well maintained at very fair prices. I would highly recommend Signature to anyone looking for a used box truck or van. Kevin Campbell VP Retail Home of the Sparrow, Inc.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    July 18, 2013

    Brent, Jason, and Nick are a great bunch of guys. Took the time just to talk to us and made us feel really welcome. They really made sure we were comfortable... with the purchase and the product they sold us was exactly as they advertised. I would highly recommend them and would definitely do business with them again.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 1.0 out of 5
    June 28, 2012

    Interested in a vehicle - sent email Sunday AM as I would not be able to call first thing Monday. Hadn't heard from them by noon. I called and was told... that the emails went to "my boss" and he is on vacation! She then said that she had just taken a deposit on the car I was interested, just before I called!!!

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?
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