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Reviews

Average Ratings

4.8
91 lifetime reviews. Includes reviews of Volvo Village of Danvers from DealerRater.com
  • Fantastic Buying Experience as Usual!

    Have purchased many cars from this dealership and feel very at home here. Staff is outstanding and dealership is always spotless!


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    Have purchased many cars from this dealership and feel very at home here. Staff is outstanding and dealership is always spotless!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great Dealership; Great Car!

    Bought a V60 after exhaustive research. This is a great car. The buying process was smooth and professional. Located the car on the web and contac...


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    Bought a V60 after exhaustive research. This is a great car. The buying process was smooth and professional. Located the car on the web and contacted them. They immediately got back to me, we arranged a test drive,(which was as long as I wanted) and started discussions. They handled the paperwork and guided me in what I had to do. AJ was a great guy to work with. Strongly recommend the dealership and the car!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Purchase of new, 2017 Volvo XC90

    I recently purchased an new Volvo XC90 from Volvo Village of Danvers, MA. My shopping and purchasing from this dealership was nothing short of smo...


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    I recently purchased an new Volvo XC90 from Volvo Village of Danvers, MA. My shopping and purchasing from this dealership was nothing short of smooth and easy. I was greeted immediately by a friendly sales associate named Tim. He showed me different models, explained features of each and offered me a test drive on the 1st day. On the next visit, I was offered a prolonged test drive, and kept the vehicle for an entire afternoon. When I decided to move forward with my purchase, I called around to check prices. This dealer did not have the exact specs that I wanted in my vehicle, so they were able to get exactly what I wanted from another dealer. The price I paid was most like the best I could get, based on my phone calls. Within a week, I had the exact vehicle I wanted. I did go through a pitch on the additional warranty insurance, but I did not buy it and did not feel pressured to do so. The vehicle was immaculate! The sales experience was much less painful than anything I've ever been through. I'm totally happy with my decision.

    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Fair and Reasonable Negotiations

    They had the used car I was looking for at a fair and reasonable price. Sales staff did a great job answering my questions about the car and we w...


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    They had the used car I was looking for at a fair and reasonable price. Sales staff did a great job answering my questions about the car and we were able to get a deal done. They treated me fairly and with respect through the whole process. I would have preferred if we could have gotten to our final price sooner, but I guess thats how negotiations always go. Overall very satisfied.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Made Buying My First Car an Awesome Experience!
    June 10, 2017

    The best thing about Tim Page is that he listens to everything that you are looking for, and is willing to go the extra mile to make sure that the...


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    The best thing about Tim Page is that he listens to everything that you are looking for, and is willing to go the extra mile to make sure that the car is exactly what you want! I came to Hyundai Village and met Tim after my third visit, this time alongside my mother, and I couldn't be more happy with the service and the patience that he had! If you're looking for someone who is just as much bright enthusiasm as he is kind, knowledgeable and professional, he's definitely the one to go to. When you're searching for a car, his commitment makes it feel like he's buying the car with you. He also is incredibly easy to contact, and was sure to follow up whenever I asked. Tim and the rest of the staff I worked with (Luigi DeMarco, Emilio Locilento, Leonardo Araujo, and Alan Berkman) made me feel welcome-- and I walked out with a full understanding of the ins-and-outs of my new car, along with all the details of the insurance that I was buying too for a great price! They legitimately care about your happiness and satisfaction with the car more than the sale, which is a precious quality I had not seen before in any of the dealerships I had visited previously. I even went to dealerships after, but I couldn't help coming back to Hyundai Village! Everyone there made it a point to listen and answer all of my concerns and questions at anytime of the day, and in the end, everything was absolutely perfect!!!! I purchased a fantastic 2014 Nissan Altima (his name is Sebastian) and it was everything that I wanted! Even after the purchase, I still know that I am welcome to come back anytime if I have any questions, which is also amazing! I could not be happier-- I fully recommend both Volvo Village and Hyundai Village!

    Does recommend this dealer

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  • Surprisingly the Best Car Dealing Experience Ever !!.
    May 10, 2017

    My wife and I wanted a new Volvo XC60. Having done my homework, I knew the model and features i wanted. I was very pleased to have Tim Page as m...


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    My wife and I wanted a new Volvo XC60. Having done my homework, I knew the model and features i wanted. I was very pleased to have Tim Page as my salesperson. He was friendly, courteous, professional and listened to my wants, showed me their inventory and spent time as i drove the different models to confirm the one i wanted. During my time there, he also introduced me to Richard the Sales Manager, Emilio, the General Sales Manager, and Pierre the Service Manager. At no time did anyone push or pull me into a direction which generally they want me to go. Their appreciation of my just being there, giving them a chance to be my Volvo dealer came thru. I came back a few times to re drive and negotiate the price and details that go along with a car purchase. I never felt pressured from Tim or the management. They always made me feel comfortable. No one tried to sell me something that they wanted. When they did not have the color i wanted, they found the exact model, features and color at a different dealer and had it in Danvers the next day. The experience with selecting the car, negotiating the price, the paperwork, and having the car ready was a pleasure for me and for my wife. Even Mike the Finance Manager was a pleasure to work with. When the car was ready, Tim spent over an hour explaining how all the "bells and whistles" worked and followed up a few times making sure i was happy and if i had any questions about the car. As I was about to drive off with my new car, Emilio the General Sales Manager came out (in the rain) to wish me luck, thank me and tell me how much he appreciated my purchasing the Volvo with them. This is how buying a car and great customer service should be like. I am sure their service department follows the same policy. I have no problem referring Tim and Volvo Village of Danvers to others. Thank you. Ken from Salem, MA

    Does recommend this dealer

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  • EXCELLENT EXPERIENCE!! GORGEOUS CAR!!
    March 16, 2017

    I had a great experience with this dealership. I was traveling a lot and also moving residences so had to do many things via text and email with R...


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    I had a great experience with this dealership. I was traveling a lot and also moving residences so had to do many things via text and email with Rich and Hysen. They were very accommodating and we were able to move along in the sales process while I was traveling. When I finally came in to get the car, it was all ready, shiny and beautiful and Hysen expedited the remainder of the process, walked me through the car's technology and off I went. I got a great deal and I highly recommend this dealership. Five stars!!!

    Does recommend this dealer

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  • Excellent
    February 17, 2017

    I am from Alabama, but bought a car from this dealership because of the good deals and easy to work with staff. I would strongly recommend.

    Volvo Village of Danvers

    Thank you so much for your very kind review. We are so happy you choose us to purchase your new Volvo from. We will work hard to continue to kee...


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    I am from Alabama, but bought a car from this dealership because of the good deals and easy to work with staff. I would strongly recommend.

    Does recommend this dealer
    Volvo Village of Danvers

    Thank you so much for your very kind review. We are so happy you choose us to purchase your new Volvo from. We will work hard to continue to keep you as a customer. Rich really is an excellent person to deal with. He is such an asset to our company. Please don't hesitate to reach out to Rich or anyone of us here at Volvo Village if any questions arise. Again, thank you for taking the time to write such a nice review. We hope you get many years and miles of enjoyment from your new Volvo.


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  • Beng Ong

    Beng was great new the vehicles and there was no pressure.


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    Beng was great new the vehicles and there was no pressure.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great experience!
    October 16, 2016

    This was the best experience I have had buying a car thus far! I would recommend this dealership to anyone interested in buying a Volvo. I was ver...


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    This was the best experience I have had buying a car thus far! I would recommend this dealership to anyone interested in buying a Volvo. I was very happy with Driton Aliu who explained the features of the different vehicles to me which aided in making my final decision to purchase a XC60. I am very happy with my new car!

    Does recommend this dealer

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