Fastlane Motors of Raleigh

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Reviews

Average Ratings

2.9
Average based on 12 reviews.
  • Edgar Santos

    I bought a Mazda rx8 about a year ago. They helped me put and I got the car in payments. About a month or 2 before my last payment I drove from Gr...


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    I bought a Mazda rx8 about a year ago. They helped me put and I got the car in payments. About a month or 2 before my last payment I drove from Greensboro to Raliegh to give my last 2 payments and the dealership was gone. Now I am stuck with a broke down car that I can't get rid of since I don't have the title .

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Great experience

    I drove over there from Jacksonville, I saw a car I liked. I bought it that same day and drove it back home and it drove excellent. They had wonde...


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    I drove over there from Jacksonville, I saw a car I liked. I bought it that same day and drove it back home and it drove excellent. They had wonderful customer service and I'll definitely recommend them to my acquaintances.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Helped me out so much!!

    A week ago I was driving off Wake forest Rd. and my saturn broke down on the side of the road. As I was walking up the street a very nice guy was ...


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    A week ago I was driving off Wake forest Rd. and my saturn broke down on the side of the road. As I was walking up the street a very nice guy was standing outside a dealership and asked me if I needed help. This gentleman let me use his phone to call a friend to pick me up. While I was waiting a small honda civic caught my eye. He was able to give me a good price since I was paying cash, he even let me drive it to my mechanic to get it checked out. He also had my saturn towed. I ended up buying the car after a couple hours. They were willing to help me out and now Im so happy with my new car and can't wait to buy another for my daughter!! I have already recommended them to my family members!

    Does recommend this dealer
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
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  • Poor Customer Service

    I was really interested in a vehicle they had and had started the purchase process, and had arranged to have my mechanic look over the vehicle bef...

    Dealer Response

    I want to take time first to apologize about the miss understanding but as of you know any dealership you go to it's first come first serve and if...


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    I was really interested in a vehicle they had and had started the purchase process, and had arranged to have my mechanic look over the vehicle before I bought it due to the check engine light being on. I called the evening of the day before to make sure it was still ok for me to come in the morning for the vehicle and they said yes that they would have it tagged up and ready for me when they opened at 9:30am. When I arrived at 9:45am the next morning expecting to have the vehicle ready for me, instead I get told that they had someone come after they closed and purchased it after hours. The least they could've done was call me and inform me that it had been sold. They didn't even have the courtesy to inform me it was no longer there.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    I want to take time first to apologize about the miss understanding but as of you know any dealership you go to it's first come first serve and if you would've put a deposit as of we've mentioned to you it would've been helpful for both parties ,again i'm very sorry your upset but I just want you to understand that you didn't put a Deposit on the car there for it will be unfair for the costumer if I didn't sell them the car


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  • BUYER BEWARE

    Very rude and careless with paperwork!! They will force you into a deal and have you purchasing a LEMON that has been wrecked. CHRISTOPHER STEG & ...

    Dealer Response

    We made a deal with Ms. Holland in good faith and Ms. Holland failed to pay for the car as agreed. Mrs. Holland returned the car to our store hers...


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    Very rude and careless with paperwork!! They will force you into a deal and have you purchasing a LEMON that has been wrecked. CHRISTOPHER STEG & Currillos have no customer service skills.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    We made a deal with Ms. Holland in good faith and Ms. Holland failed to pay for the car as agreed. Mrs. Holland returned the car to our store herself and it was repossessed. Ms. Holland claimed she was not satisfied with the car. Our dealership resold the car to a gentleman in Virginia and he was very happy.


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  • Linda Spruill - Certified Nurse Assistant 1 health

    I purchased a used 2001 ford taurus and in one month it is in need of repairl. I wasted my money on this piece of junk. My money doesn't grow on t...

    Dealer Response

    This 2001 Ford Taurus Wagon that was purchased by Mrs. Spruill had under 100,000 miles and was sold under $3,000. It needed a windshield and we pu...


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    I purchased a used 2001 ford taurus and in one month it is in need of repairl. I wasted my money on this piece of junk. My money doesn't grow on trees and I am at a lost.I really got no service out of the product.I suggest that you always check up on the quality of a dealership before you buy, because all they want is the "Money." I am at a total lost because my job requires me to have a vehicle.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    This 2001 Ford Taurus Wagon that was purchased by Mrs. Spruill had under 100,000 miles and was sold under $3,000. It needed a windshield and we put one in as promised. Our company sales rep and a driver, delivered the car to the customer, which was about a two hour drive. I believe we returned home that night at close to midnight. The customer seemed very happy with their purchase and never called our dealership about any concerns that they may have had. We strive to sell good, quality cars and great customer service and will continue to do so.


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  • Terrible

    They were so rude to me after I asked them to lower the price on the vehicle because they lied about it having a sunroof and s third row seat.


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    They were so rude to me after I asked them to lower the price on the vehicle because they lied about it having a sunroof and s third row seat.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • GREAT STAFF!!

    Small lot with a few staff members but they are GREAT. Helped me with exactly what I wanted, financing process was easy, even let me take my car t...


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    Small lot with a few staff members but they are GREAT. Helped me with exactly what I wanted, financing process was easy, even let me take my car to a shop. Plan on going back in January to buy another car.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    3 people out of 3 found this review helpful. Did you?

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  • So friendly!!

    Apparently they are under new management and the new team is great. Made my entire buying process really easy and with a smile on their face. The ...


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    Apparently they are under new management and the new team is great. Made my entire buying process really easy and with a smile on their face. The owner was great with negotiations. Would buy again for sure!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?

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  • rate dealer

    was well satisfied with dealer and received excellent service was well satisfied with price of vehicle and will buy another one when I decide to g...


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    was well satisfied with dealer and received excellent service was well satisfied with price of vehicle and will buy another one when I decide to get another vehicle.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    3 people out of 3 found this review helpful. Did you?

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