McDaniels Subaru/Porsche on Killian Hours
Subaru and Porsche 490 Killian Road ! We also carry a nice variety of local trades made up of imports and domestics. Tru
st a 30 year auto group!
"Go Where You Want....LOVE What You Drive !"
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Had two service appointments with oil changes and each time the oil was not full, first time needed to add 2 quarts and second time 1 quart. Paid $91.00... for service and oil was not full. I had to add my own after arriving home. Also they try to sell you service you don’t need. Other issues also. I’m just so disgusted with their service department, don’t trust them at all.
George, we regret to hear that you had a negative experience with us. We take our clients' comments seriously and would like the opportunity to t...ry and regain your confidence back in our dealership. When you have a chance, please reach out to our Service Manager, Mike Klamar, at email@example.com so we can discuss how we can make this better. We hope to hear from you.
Past Experiences... I have bought quite a few vehicles but the purchases are not an everyday occurrence. It can be quite difficult to navigate the wheeling... and dealing that often leaves one questioning if they have been able to get a good deal. I am fairly diligent in my research but I still feel I have been hood winked on more than one occasion into paying more than I should in the past. Typically, when I walk into a dealership and the sales agent is diligently trying to grease my wheels for their commission it and it leaves me feeling exploited. I believe it does not give me a good fighting chance to purchase the vehicle I want for the price that I am willing to pay. I will not purchase a vehicle from the dealership when I face this scenario. Also, I feel that there is often an unspoken assumption that because I am a woman I can be deterred from my objective to get what I want and for what I want it for. I do my research because I want a fair price. After all, a vehicle starts depreciating as soon as you drive it off the lot. Needless to say I have walked away from many a vehicle for the poor negotiating practices, pushiness and lack of overall customer service. Non of the scenario above was the case at McDaniel’s Subaru on Killian Rd in South Carolina. MY EXPERIENCE AT MCDANIELS SUBARU I walked into the dealership and was immediately greeted by one of the managers who called the sales agent. I had previously set up an appointment online with the dealership to save myself the pain of dealing with hungry sales agents. I HIGHLY RECOMMEND ANYONE SHOPPING FOR A VEHICLE TO DO THIS! From the beginning Abel Aguilar was the utmost professional and extremely knowledgeable about the product he sold. He is so good in fact that I came in looking to test drive a used Acura RDX and the next day I came back for a 2019 Subaru Outback. A car I never even considered when deciding on my next vehicle. Abel was never pushy, rude or obtuse. As a matter of fact, I requested to test drive the Subaru because I had never driven one before. Abel is a laid back, straight shooter, and as I mentioned before, a knowledgeable sales agent. Any questions I had, such as on functionality, mechanical dependability, reported issues, etc he was able to answer and address. When he did not know the answer, he immediately went to the source to get answers. I had a good competitive bid (DO YOUR RESEARCH) so that made the negotiations painless for me. Abel brought the offer to his manager and after some consideration and discussion among them they agreed. The paperwork was done in no time and there was little to no waiting time. Abel displayed excellent time management skills and focus. To see this capacity and skill from someone so young is impressive. As a retired Veteran, part of my duties included mentoring troops to develop this kind of discipline. I can tell you that I do not come into contact with the efficiency, professionalism and motivation he displayed very often. You are blessed to have such a valuable member as part of your team. I am thankful for such a positive and professional group at McDaniels Subaru. I hope I can enjoy my Subaru Outback for many years to come.
Abel, we are so happy to read such a great review about McDaniels Subaru of Columbia! If you're ever in need of more help, please let us know! We... hope you have a wonderful day!
Our salesman Wayne Reeves made everything comfortable about buying a car. No pressure and no hassle. Thanks you guys.
Thanks Robert !! -Customer Care
The service was timely and done very professionally.
Thank you for taking the time to let us know how we did. We hope you have a great day!
The service was delivered in a timely manner and they had a comfortable waiting area with beverages and snacks, it was well lit and had WiFi.
Thank you for taking the time to let us know how we did! Please let us know if there is anything else we can do for you; we are more than happy to hel...p!
I am an old die hard GM owner and had my own repair shop for over 40 years and when we moved south to South Carolina wanted to purchase a new car, I did... a lot of looking at a lot of cars and found that the Subaru would meet our needs the best and then Found that Mc Daniels Subaru was very near to where we are living and found them to be a very easy to deal with and very efficient in their service department and have found the service writers to be very competent and not in any way trying to sell me more service that my vehicle needs. Thanks to this dealership my working with them has been very easy and helpful.
Hi, we are very happy to have provided you with such a positive experience! Congratulations on your new vehicle! Our team strives to deliver an excell...ent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
I had never visited McDaniels Subaru before but I was very pleasantly surprised with the overall experience. There was no pressure to buy or lease. All... my questions were answered and when I test drove the vehicle of choice, there was no "let's take a ride". It was, " take it down the road and see how you like it". I love my experience with McDaniels. I would definitely recommend end them for any of my friends.
Vickie, thank you for your kind words and this wonderful review! We're glad to hear we delivered such a great experience. If there's anythin...g further we can do for you, we are happy to help! We hope you have a nice day!
I was greeted promptly and professionally. My service was completed in half of the time that I was told it would take. The waiting area was very clean... with beverages and snacks. I had a technical question regarding synchronization of my phone settings with my Subaru Forester and a service technician, Stevin, took care of the issue.
William, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do fo...r you. We hope you have a great day!
Found car I was interested in on-line. They were very responsive with my questions by email. When I showed up to test drive car the salesman, James Harper,... was expecting me & prepared. He beat the "internet" price with no hidden fees. He & the finance manager both very pleasant to deal with.
Hello, thanks for your praise and kind comments about our team. We hope to be of service to you again in the future. Best wishes, McDaniels Subaru o...f Columbia
Excellent company to deal with. Sales and service were great.
Hi Bill, thank you for taking the time to leave a review for us at McDaniels Subaru of Columbia. We're happy we could meet your expectations! If ...you have any further questions about your new vehicle, please don't hesitate to reach out!