EZ Auto & Truck Plaza

3.0 out of 5 3.0

Reviews

3.0 out of 5 3.0
12 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    October 3, 2018

    Had a great experience here At EZ Auto. Robert was an amazing sales rep. Helped me all the way. Showed me all the feature in the car. Thank you for selling... me my dream car (2014 Lexus IS250 F sport). When nobody can get you approved they can and they will work with you.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    June 12, 2018

    So I saw a 2010 BMW 135i just 5 hours after it was posted. I immediately called and got in touch with Giancarlo. Very professional and helpful. I set up... an appointment to see the vehicle 2 days from the day I called. On the day of my appointment I called Giancarlo and he told me the car was not there at the moment and that they were closing up early that day. So I reschuled for the following week on a Monday. Got out of work early just to be told the car was now at BMW getting the turbos replace and other parts as well. So I once again rescheduled for Tuesday. Tuesday I left work early once again to be told they were closing EARLY and that the owner of the dealership (Larry) had taken the car to test and to go and purchase more vehicles. ONCE AGAIN I reschedule to see the vehicle for Thursday afternoon. After driving 2 whole hours to their dealership on that Thursday I get told I cannot test drive the vehicle because it has an ABS issue..... but if I want the car to go ahead and start the paperwork and pay the down payment.... I tell them I will wait over the weekend for them to get it fixed and I will be back Monday to test drive and purchase the vehicle. ALSO they stated on all of their posts of this vehicle that it was a ONE OWNER, which was a LIE. Car was a 3 owner. So Monday finally comes and I was advised that the owner of the dealer now wants to keep the car to give to his son.... I called the dealer several times to find out if this was true and just got treated terribly by them. DO NOT WASTE YOUR TIME WITH THIS SORRY EXCUSE OF A BUSINESS. STAY AWAY STAY AWAY,

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 14, 2017

    To be honest EZ Auto was the 2nd dealership I went to. the first placed acted like I was nothing and they just didn't care!I had horrible credit but they... still worked with me to get into a car! Because of them, I got into a great car and I am also able to Lyft on the weekends to make extra money!!!! I just have to say thank you guys for everything and I will always tell my friends about them!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 7, 2017

    Called in and wow, I can't explain how well mannered and professional these guys are. They have completely overhauled the place and the new team is top... notch. They now offer 7day returns and all the cars come with a warranty! Definitely recommended.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 2.0 out of 5
    June 27, 2017

    I saw one price on your site, received one 20% higher when I spoke to a Salesman. I was dropped like a hot rock when I tried to negotiate to the price... listed. Salesman siny stopped responding.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    February 2, 2017

    Just like the name says, it was very easy process and experience.. Staff were very professional and nice.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    January 22, 2015

    great buying experiecnce and staff definetly would buy another car from there and refer everyone

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    November 4, 2014

    This place is sketchy. Spoke with salesman to confirm the car was not sold and hours before I drove 2 hours to see a car and they were not there when I... arrived. Even worse, there was another customer waiting outside of the locked gates that drove 3.5 hours from Orlando and had even called 30 minutes prior to arriving to get directions. Facilities comprised of a small parking lot contained by chain link fence and a tiny trailer. This does not seem like a legitimate business...I would not waste my time.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 2 found this review helpful. Did you?
  • 1.0 out of 5
    April 3, 2014

    The deal sounded like a scam. He stated that the vehicle was in another country and I should give him a deposit up front and then it would be shipped.... I never responded to the email.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    January 29, 2014

    dont waste your time and gas, the guy told me just check that q5 still available, then I drove almost 1 hour and they said the car just sold. when I ask... them the profile to prove, they never show me! PLZ! dont go and never trust them!

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 1 found this review helpful. Did you?
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