AutoNation Alfa Romeo and FIAT North Denver

4.3 out of 5 4.3

Reviews

4.3 out of 5 4.3
48 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 1.0 out of 5
    September 25, 2019

    Went in for a repair to a tire after a pothole incident. Was told I needed a new tire and was quoted $270 and it had to be ordered. A day later, was... told the wheel needed to be replaced as well. When I called Autonation for updates, I had to leave VMs and had to call back later in the day as well since they had not listened to the VMs. Finally got the car back before the weekend and noticed that the tire they put on did not match the other three. My Giulia only has 2300 miles. They did not ask or inform me that they did this. When I called, they said they were sorry but the tire I wanted was on backorder. I am furious that I have a tire I do not want and will have to del with Autonation again to get the right tire. I have a choice and will not go back to Autonation again for any ypenof repair or service in the future.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 1.0 out of 5
    July 18, 2019

    I brought my 2017 Alfa in for recall work and that was a good visit (7/11). A week later, my sunroof stopped working and I scheduled an appointment for... service on 7/18/2019 with AutoNation. The day before I was to bring my car in, I received a call from the service advisor and they said that the certified Alfa technician was out and would not be back until 7/24. I was frustrated since my sunroof was stuck partially open thus not enabling me to drive my car if the weather called for rain. They offered no other option so I told them that I would call Mike Ward (another Alfa dealership) to schedule service. Mike Ward was able to get me in on 7/20 and were very professional. Mike Ward is way out of my way but I do need the sunroof fixed as soon as possible. Can't say that I can trust that AutoNation will be there when I need them...

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • August 26, 2015

    See DALE if you stop in to this dealership. He just made me an amazing deal on a Tucson and he is not the typical used car salesperson that given you a... line of crap to try to trick you. The dealership prices were pretty reasonable to start with as well.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    May 30, 2019

    Candace was so helpful. She went above and beyond for me to make sure my car was taken car, and kept me informed about the progress of the repair. Nice... to have an attentive and professional person like Candace to deal with. She is a wonderful representstive for your dealership.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    July 26, 2018

    Very easy, good quality work! I always receive good customer service and respect when having the oil changed in my car.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    June 22, 2018

    Customer Service was excellent! Agent was responsive, helpful and accommodating to our needs and schedule.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    May 29, 2018

    Brittany & Bob we’re fantastic to deal with! Bothe very knowledgeable and customer-oriented. I highly recommend dealing with these two on your vehicle... purchase. Ryan Jensen

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thanks so much for your kind words and recommendation! If you have any further questions, please give us a call. We're always happy to help!

  • 5.0 out of 5
    May 23, 2018

    Awesome Staff and Facility. Great communication by Service Advisor and Service Desk Staff! Steve Kathol is the best Service Advisor that Autonation has... and is a real asset to the company and the Fiat Brand.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    March 30, 2018

    I somehow messed up the date of my service, and they still honored my appointment that I had on my calendar a day early. I really appreciate that. I... love my Fiat dealership so much.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    February 23, 2018

    Got a service appointment, took 15 mins and got to work on time.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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