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1 lifetime reviews.

  • Excellent customer service!!

    I am writing to you to let you know of an amazing experience I had at Tri County Lexus in Little Falls NJ.. Tri County is not close to where I liv...


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    I am writing to you to let you know of an amazing experience I had at Tri County Lexus in Little Falls NJ.. Tri County is not close to where I live, but I made the trek up there again because of the service. I bought my second CPO car with Sean Donnelly's help. Not only did he work with me on getting the payment I needed but when it came time to have some maintanence done on my car he went above and beyond the call of duty. I had gone in for some minor maintanance and they needed to order a part for me. Knowing I could not get down there again due to my work schedule, Sean arranged for someone to come get my car, bring it to the dealership, then bring it back to me. When I got home from work my car was waiting there for me. This type of customer service is not always eaasy to find. I know this being in the retail industry. I just wanted to let you know how much this meant to me. Sean has set the example for all to follow. I hope every Lexus dealership has someone like Sean! Thank you! Lisa DeCarlo

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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