[{"id":603648,"firstName":"Lianaiz","lastName":"Diaz","titleText":"Sales & Leasing Consultant","shortBioText":"","emailTxt":"lianaiz.diaz@russdarrow.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":7,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/38780/employees/e681d721ee50.jpg","drDealerId":38780,"dealerEmpStartDtUtc":"1559350800","industryStartDtUtc":"1559350800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":461923,"personPtyId":35059514,"firstName":"Robert","lastName":"Karas","titleText":"Sales","emailTxt":"Robert.karas@russdarrow.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":27,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":38780,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":439009,"personPtyId":32726500,"firstName":"Robert","lastName":"Zillmer","titleText":"asst sales manager","shortBioText":"My name is Rob Zillmer. I've been in New Car Sales here at Russ Darrow Mitsubishi for the past six years. I was born and raised in Brookfield WI just a hop, skip and a jump from the dealership's front door. After wandering the country for a year or so I moved back into town to be closer to my family, especially my two wonderful nieces. I look forward to meeting you and helping you with any automotive needs that you may have! Please feel free to contact me either at the dealership phone line of (262) 506-3150 or by shooting me an email at robert.zillmer@russdarrow.com.","emailTxt":"robert.zillmer@russdarrow.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":24,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/38780/employees/e5a8c319af8b.jpg","drDealerId":38780,"dealerEmpStartDtUtc":"1333238400","industryStartDtUtc":"1330560000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":439008,"personPtyId":32647959,"firstName":"Sean","lastName":"Sutton","titleText":"General Manager","shortBioText":"My name is Sean Sutton. The car industry is the only business that I know. I started in the business when I graduated high school in 1996. The car business has always been intriguing to me, growing up my stepfather was a salesperson so I was always interested. I grew up in a small city in Southeastern Connecticut about an hour from Boston and New York. I moved to Wisconsin back in 2013 to work for the Russ Darrow group. When I am not at the dealership I find enjoyment traveling, watching movies, attending sporting events, and cooking. Being from the East Coast I love seafood and the Yankees. My wife and I go to most of the Milwaukee Bucks games, which we have become avid fans, now I have a home team to route for.","emailTxt":"sean.sutton@russdarrow.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":48,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/38780/employees/59d929784fc8.jpg","drDealerId":38780,"dealerEmpStartDtUtc":"1472688000","industryStartDtUtc":"844128000","certifiedEmployee":false,"deptDscrp":"Management"},{"id":534424,"personPtyId":32620876,"firstName":"Jason","lastName":"Polster","titleText":"F&I","emailTxt":"Jason.polster@russdarrow.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":47,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/38780/employees/3edb49c564a6.jpg","drDealerId":38780,"dealerEmpStartDtUtc":"1459468800","industryStartDtUtc":"1406851200","certifiedEmployee":false,"deptDscrp":"Finance"},{"id":465031,"personPtyId":35335897,"firstName":"Marvin G","lastName":"Garrison","titleText":"Service Advisor","shortBioText":"I moved to Wisconsin from the East Coast fourteen years ago. Still getting used to the longer winters but the fishing is fantastic and the people are the friendliest I have ever met. When not making new friends at Russ Darrow Mitsubishi I enjoy gardening and fishing, spending time with our cats, dogs and sugar gliders.","emailTxt":"marvin.garrison@russdarrow.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":40,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/38780/employees/531967f88894.jpg","drDealerId":38780,"dealerEmpStartDtUtc":"1130803200","industryStartDtUtc":"1130803200","certifiedEmployee":false,"deptDscrp":"Service"},{"id":548651,"personPtyId":33024682,"firstName":"Brandon","lastName":"Sagan","titleText":"Sales Manager","emailTxt":"brandon.sagan@russdarrow.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":35,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/38780/employees/4aea0d35c8f9.jpg","drDealerId":38780,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":446597,"personPtyId":33827344,"firstName":"Jesse","lastName":"Dickerson","titleText":"Sales","emailTxt":"jesse.dickerson@russdarrow.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":24,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/38780/employees/2773ad222306.jpg","drDealerId":38780,"dealerEmpStartDtUtc":"1504224000","industryStartDtUtc":"1504224000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":459884,"personPtyId":32643858,"firstName":"Bob","lastName":"Sterling","titleText":"Service and Parts Director","shortBioText":"I'm a Life long \u001a Car Guy \u001a I collect muscle cars and Corvettes, my wife Lisa and I enjoy showing our 1970 Chevelle SS454 in the summer and seeing the country on our Harley Davidson. Otherwise enjoy relaxing at home with our two Cocker Spaniels at home. I enjoy helping people overcome their problems with their vehicles. Lifelong Packer fan. 23 years working for the Darrow family .","emailTxt":"bob.sterling@russdarrow.com","combinedEmpAvgRatingNbr":4.7,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":12,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/38780/employees/e1c3e97280e2.jpg","drDealerId":38780,"dealerEmpStartDtUtc":"791596800","industryStartDtUtc":"286675200","certifiedEmployee":false,"deptDscrp":"Service"},{"id":550677,"personPtyId":52329744,"firstName":"Jonathan","lastName":"Renner","titleText":"Sales","shortBioText":"Professional Salesperson and educator who takes great pride in finding the right vehicle, at the right price, and in a timely manner for the customer.","emailTxt":"Jonathan.Renner@russdarrow.com","combinedEmpAvgRatingNbr":4.4,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":7,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/38780/employees/f262c00313ac.jpg","drDealerId":38780,"dealerEmpStartDtUtc":"1535760000","industryStartDtUtc":"675734400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":603341,"firstName":"Aaron","lastName":"Henderson","titleText":"Sales Manager","emailTxt":"aaron.henderson@russdarrow.com","combinedRecentReviewCnt":2,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":38780,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":450537,"personPtyId":33853909,"firstName":"Jessica","lastName":"Zurn","titleText":"Admin","emailTxt":"jessica.zurn@russdarrow.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":38780,"certifiedEmployee":false,"deptDscrp":"Administration"},{"id":450521,"personPtyId":33853904,"firstName":"ellisha","lastName":"donath","titleText":"Admin","emailTxt":"ellisha.donath@russdarrow.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":38780,"certifiedEmployee":false,"deptDscrp":"Administration"},{"id":596188,"firstName":"Kacie","lastName":"Graul","titleText":"Lot Attendant","emailTxt":"kacie.graul@russdarrow.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":38780,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":602526,"firstName":"Andrea","lastName":"Rogers","titleText":"BDC","emailTxt":"andrea.rogers@russdarrow.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":38780,"dealerEmpStartDtUtc":"1561939200","industryStartDtUtc":"1525132800","certifiedEmployee":false,"deptDscrp":"Administration"},{"id":602525,"firstName":"Kathleen","lastName":"Warner","titleText":"BDC","emailTxt":"kathleen.warner@russdarrow.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":38780,"certifiedEmployee":false,"deptDscrp":"Administration"}]

Russ Darrow Waukesha Mitsubishi

4.8 out of 5 4.8
Rectangle 48
Sales 9:00 AM - 9:00 PM
Service 7:00 AM - 5:30 PM

Russ Darrow Waukesha Mitsubishi Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 9:00 PM

Saturday

8:00 AM - 5:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 5:30 PM

Tuesday

7:00 AM - 5:30 PM

Wednesday

7:00 AM - 5:30 PM

Thursday

7:00 AM - 5:30 PM

Friday

7:00 AM - 5:30 PM

Saturday

8:00 AM - 12:00 PM

Sunday

Closed

Special Offers

Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
See all Special Offers

About Our Dealership

Dealer on Cars.com since October 2011

Russ Darrow Mitsubishi is proud to offer the entire Mitsubishi line-up, as well as, an extensive inventory of used vehicles. There are so many perks to purchasing with Russ Darrow Mitsubishi including:

...


Get a Russ Darrow Reward's Card.
Refinance your current loan.
Need Car Insurance, we can help.
We Service all Makes and Models.
Financing with over 22 banks for the lowest rate.
Bad Credit? We Can Help!
We will beat any competitors price!

"WE WILL BUY YOUR CAR!!!"

Service

Oil, Filter Change

$29.95

Tire Rotation

$24.95

Wheel Balance

$49.95

Heating, Cooling Diagnosis

$59.95

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
506 lifetime reviews. Includes reviews of Russ Darrow Waukesha Mitsubishi from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 6, 2019

    The person who helped us choose a car was really nice and dealt with us in a very professional manner. She had our best interest at heart.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Lianaiz Diaz

    Sales & Leasing Consultant

    (5.0) 7 reviews

  • 5.0 out of 5
    October 2, 2019

    My wife and I were amazed at the awesome level of customer service by John, Brandon & Aaron. I would highly recommend them to friends/family.

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Brandon Sagan

    Sales Manager

    (4.9) 35 reviews

    Jonathan Renner

    Sales

    (4.4) 7 reviews

    Aaron Henderson

    Sales Manager

    NOT RATED

  • July 7, 2012

    Have you ever gone into a dealership and the experience just seemed to drag. Well, I went in to Russ Darrow Mitsubishi to getting a closer look on two... vehicles that I liked and the office personal was amazing. Everyone was happy and the atmosphere Russ Darrow Mitsubishi created was very warming. My sales rep., Amanda worked closely with the finance manager(who was also awesome) and the general manager to get me the best rates for my vehicle. I am very pleased with the customer care and attention that I received. Oh yea, I forgot to mention the best part, the office was busy, I was a walk-in, and still never once felt that I did not matter as much as anyone else. Thank you Russ Darrow Mitsubishi for helping me find the right vehicle for me and being a great team.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    3 people out of 4 found this review helpful. Did you?
    Dealer Response

    Thank you for your review, it was a pleasure to earn your business and have you as Russ Darrow customer for life. If at any time you need anything; pl...ease do not hesitate to call. We are at your service. Thank you again. Mark Proctor GM.

  • 1.0 out of 5
    September 30, 2019

    I had a question/concern regarding my vehicle's service and was met by a response from Bob Sterling, not only with a lack of care, desire or willingness... to address it prior to coming to a conclusion, but I was yelled at, insulted and in so many words told my concern had no merit. His response was unacceptable, unprofessional and of low standard. Because of him I canceled my repair and went to a different dealer. On the flip side, Marvin Garrison was a pleasure to work with. I felt he had a genuine concern for my experience. He kept me informed and did everything in his ability to help. He was very professional, understanding, respectful and should be considered a valued asset to the dealer.

    2.0 out of 5
    Customer Service
    3.0 out of 5
    Quality of Repair
    2.0 out of 5
    Friendliness
    3.0 out of 5
    Pricing
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Sean Sutton

    General Manager

    (4.9) 48 reviews

    Marvin G Garrison

    Service Advisor

    (4.9) 40 reviews

    Bob Sterling

    Service and Parts Director

    (4.7) 12 reviews

  • 5.0 out of 5
    September 21, 2019

    This place got my daughter into a brand new vehicle with only a couple hundred down and very affordable monthly rates with a 10 year 100,000 Mile bumper... to bumper warranty. The staff were so friendly, helpful, and hard working! She left with her new car, plates, and a full tank of gas. Oh and free maintenance and detailing anytime! This place is a life saver!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Lianaiz Diaz

    Sales & Leasing Consultant

    (5.0) 7 reviews

    Jason Polster

    (4.9) 47 reviews

    Aaron Henderson

    Sales Manager

    NOT RATED

  • 5.0 out of 5
    September 5, 2019

    Thanks to Bill Hoff for granting the repair. Once OKed, Justin Rupp did what he said would be done. The car was repaired in the scheduled time. When... picked up Mr. Rupp explained what was done and when it could be washed and waxed. The car looks great.. I hope it lasts a long time. I would like to mention the pleasant professionalism of Tara. Mr. Rupp's receptionist was helpful and to the point when answering all questions.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 2, 2019

    Good as per usual; very friendly staff and reasonable pricing. No real downsides, and scheduling was easy to set up for a convenient time for me.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Marvin G Garrison

    Service Advisor

    (4.9) 40 reviews

  • 5.0 out of 5
    August 31, 2019

    Lianaiz, Jason, and Brandon were all friendly and very helpful with the questions my wife and I had and it was a great experience all around. Thank you... so much.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Lianaiz Diaz

    Sales & Leasing Consultant

    (5.0) 7 reviews

    Jason Polster

    (4.9) 47 reviews

    Brandon Sagan

    Sales Manager

    (4.9) 35 reviews

  • 4.0 out of 5
    August 28, 2019

    Came into the service center with 2 issues. The first was a possible problem with the battery that wasn't even 3 years old. They tested the battery and... charging system (several time) and it came back with the same result each time, that the battery was fine. The second issue was a problem with the brakes, and after examination, they found that one of the rotors had frozen up, there was a weak hose, and the rest of the brakes also needed work. They put together the best package that they could for this senior citizen, and I will be returning on 8/29 to have them repair the brakes.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Marvin G Garrison

    Service Advisor

    (4.9) 40 reviews

  • 3.0 out of 5
    August 27, 2019

    I didn't expect to have as many problems as I did seeing as they are one of the top dealers. Maybe it's because I bought a used car, but I would not recommend... going to this dealer. The salesperson didn't have answers to the majority of my questions, I had to ask the finance manager. He was the only person that seemed to know what was going on. The car wasn't as clean as it should have been and I wondered if a mechanic even looked at the vehicle. The air filters were in need of replacing and the tire pressure was way off. They do not offer any used car warranty so I was second guessing my purchase but this was the only make/model in the area so I went with it and purchased a warranty.

    3.0 out of 5
    Customer Service
    3.0 out of 5
    Quality of Repair
    4.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We would like to apologize for your experience not being what you had hoped for. We do value your business and appreciate your feedback. We will be su...re to use your response as a training opportunity with your sales associate Jon. As for your vehicles condition we would like to invite you back for a no cost detail to properly clean the vehicle to your satisfaction. Please be assured that your vehicle was fully inspected by a certified mechanic prior to you taking delivery. Feel free to contact a member of our management team to further discuss this matter and to schedule a convenient time for us to detail your vehicle.


    Worked with:
    Jason Polster

    (4.9) 47 reviews

    Jonathan Renner

    Sales

    (4.4) 7 reviews

View More Reviews