Volkswagen Kearny Mesa

4.7 out of 5 4.7

Reviews

4.7 out of 5 4.7
374 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    May 6, 2020

    I brought my car in for routine service. It turned out that more time-consuming work was required. It was completed in a timely fashion, and Armando... was very helpful in keeping me informed. Thanks!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you for taking the time to leave us a review! We look forward to your business with us again!

  • 5.0 out of 5
    April 27, 2020

    I always have amazing service when I come in with my car. Armando always takes care of my car and makes sure I get to best quality of care. He also always... remembers the details about my previous visit and makes me feel comfortable coming to the dealership, which most people don’t get.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you, Maddie, for your kind words about Armando! We are thrilled that you had such a great experience here with us! We thank you for your busines...s and look forward to your next visit!

  • April 10, 2015

    This dealership was one of the best VW dealerships that I visited in San Diego while looking to purchase a new VW Passat. The sales person was very knowlegable... of the Passat I was looking at. Daniel is a great sales man, be sure to ask for him.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for your kind comments on Daniel! We're glad you enjoyed purchasing your new Passat with us. If there is ever anything we can assist you wit...h, please let us know.

  • 5.0 out of 5
    April 27, 2020

    Tried buying a car from several other dealerships and they were all shady and tried to make me buy dealer add ons. This dealerships didn’t try that and... kept the buying simple and professional.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for being our customer, we appreciate your kind words!

  • 5.0 out of 5
    April 11, 2020

    Very friendly and knowledgeable staff. Made the process of getting my car serviced easy. Once I was checked in they used text notifications for service... recommended options. Received excellent explanation of all work accomplished!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you MarkSD! We thank you for your business and look forward to your next visit!

  • 4.0 out of 5
    April 3, 2020

    Everything was perfect and efficient except for the fact that they left oil on my steering wheel and gear shift. Other than that, they’re always kind and... helpful. I always go here for service, and will continue to do so.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next ...visit!

  • 5.0 out of 5
    March 17, 2020

    Professional, friendly, fast and complete service. David showed me exactly the damage under the car and explained everything clearly and completely. I... was able to make an informed decision.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    March 10, 2020

    He helped me a lot when the tail lights were having issues and always keep me updated with the progress. The quotes were very reasonable.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you Lesly for taking the time to leave kind feedback regarding your recent experience. If there is anything else we can assist you with, please ...do not hesitate to get in touch.

  • 5.0 out of 5
    February 17, 2020

    As usual I was greatly taken care of!! The entire service team was there answering every question and or concern I had and they were very thorough with... the information. I was even greeted by Mike a sales rep who took the time to answer all my questions about buying a new car and even introduced me to some new unthought of information about leasing. Although I’ve been a customer for some years they treat me like I’m brand new all the time and go above and beyond their duties. This is why I will continue to bring them my service!!!!!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you Lady T for your kind words! It is always great to hear that we were able to make a customer's experience truly exceptional! We thank you for... your business and look forward to your next visit!

  • 5.0 out of 5
    February 16, 2020

    Great service and great price for the 50K service. I also paid for a full detail and it was worth every penny. My GTI runs and looks like new.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you Brian for your kind words! We thank you for your business and look forward to your next visit!

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