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Volkswagen of Kearny Mesa

3.8
(640 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:00am–6:00pm
Friday 9:00am–9:00pm 7:00am–6:00pm
Saturday 10:00am–7:00pm 7:00am–6:00pm
Sunday Closed 10:00am–3:00pm

Inventory

See all 27 vehicles from this dealership.

Reviews

3.8
(640 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5.0

VW of Kearny Mesa was great!

VW of Kearny Mesa was great!! They were fast and took care of my vehicle

5.0

VW of Kearny Mesa was great!

VW of Kearny Mesa was great!! They were fast and took care of my vehicle

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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5.0

Friendly atmosphere, no pressure sales.

Friendly atmosphere, no pressure sales. Easy to deal with. Friendly staff makes you feel relaxed during the buying process

5.0

Friendly atmosphere, no pressure sales.

Friendly atmosphere, no pressure sales. Easy to deal with. Friendly staff makes you feel relaxed during the buying process

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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5.0

Gus made my lease process so easy and fun!

Gus made my lease process so easy and fun! He’s professional, kind and knowledgeable. 10/10 recommend !!!!

5.0

Gus made my lease process so easy and fun!

Gus made my lease process so easy and fun! He’s professional, kind and knowledgeable. 10/10 recommend !!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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5.0

They had incredible hospitality, they were incredibly

They had incredible hospitality, they were incredibly willing to help me with my needs. They met everyone and I am just incredibly grateful.

5.0

They had incredible hospitality, they were incredibly

They had incredible hospitality, they were incredibly willing to help me with my needs. They met everyone and I am just incredibly grateful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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1.0

I would give zero stars to this dealer.

I would give zero stars to this dealer. Got here today to purchase a Volkswagen GTI manual transmission. the dealership was empty I got approached by a sales guy name “J” or “Jay” no effort whatsoever to show the car nor he had the keys to show the vehicle. Upon asking to check the inside test drive the car I was told to purchase the car first. I have never in a million years heard that. I have been a Volkswagen owner for years, after today’s experience I might change my mind or just go electric with a Tesla.

1.0

I would give zero stars to this dealer.

I would give zero stars to this dealer. Got here today to purchase a Volkswagen GTI manual transmission. the dealership was empty I got approached by a sales guy name “J” or “Jay” no effort whatsoever to show the car nor he had the keys to show the vehicle. Upon asking to check the inside test drive the car I was told to purchase the car first. I have never in a million years heard that. I have been a Volkswagen owner for years, after today’s experience I might change my mind or just go electric with a Tesla.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Dealer response

Thank you for bringing this to my attention. I apologize that your recent experience with the salesman was unpleasant. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Todd Holdren General Manager tholden@vwkearnymesa.com

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1.0

Terrible customer service.

Terrible customer service. Was told I’d have to schedule for test drive. Dealership was dead no customers around plenty of employees. Jay had zero ambition to sell a car. Will definitely avoid this dealer.

1.0

Terrible customer service.

Terrible customer service. Was told I’d have to schedule for test drive. Dealership was dead no customers around plenty of employees. Jay had zero ambition to sell a car. Will definitely avoid this dealer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Dealer response

Thank you for bringing this to my attention. I apologize that your recent experience with sales was unpleasant. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Todd Holdren General Manager tholden@vwkearnymesa.com

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5.0

We always have a great service at the VW Kearny Mesa

We always have a great service at the VW Kearny Mesa location. We’ve been to other dealership and we prefer to take our cars to the Kearny location. Everyone is always helpful, efficient and reliable.

5.0

We always have a great service at the VW Kearny Mesa

We always have a great service at the VW Kearny Mesa location. We’ve been to other dealership and we prefer to take our cars to the Kearny location. Everyone is always helpful, efficient and reliable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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5.0

Volkswagen of Kearny Mesa has outstanding service and

Volkswagen of Kearny Mesa has outstanding service and their team is professional and friendly. I bought my volkswagen Tiguan back in 2021, and every time I go in for the routine maintenance on my vehicle Sal and Emily in the service department take the time to go above and beyond to help me with whatever questions and concerns I may have. I recently went into the dealership to seek help after having my tire blow out on the freeway coming home from work. Sal and Emily were able to check to see if they had a replacement tire for me and had me in and out of the dealership in amazing speed. All I have to say is Volkswagen of Kearny Mesa takes really good care of its customers, and I have been a loyal patron for the last seven years.

5.0

Volkswagen of Kearny Mesa has outstanding service and

Volkswagen of Kearny Mesa has outstanding service and their team is professional and friendly. I bought my volkswagen Tiguan back in 2021, and every time I go in for the routine maintenance on my vehicle Sal and Emily in the service department take the time to go above and beyond to help me with whatever questions and concerns I may have. I recently went into the dealership to seek help after having my tire blow out on the freeway coming home from work. Sal and Emily were able to check to see if they had a replacement tire for me and had me in and out of the dealership in amazing speed. All I have to say is Volkswagen of Kearny Mesa takes really good care of its customers, and I have been a loyal patron for the last seven years.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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5.0

2020 Jetta SE R-line

Gabe was great, very helpful, Helped me compare several models comma worked around a few financial obstacles, again very helpful

5.0

2020 Jetta SE R-line

Gabe was great, very helpful, Helped me compare several models comma worked around a few financial obstacles, again very helpful

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Gabe went above and beyond to help you navigate through your purchase smoothly. It’s always great to have someone knowledgeable and accommodating during such processes. Enjoy your new vehicle!

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5.0

I Took my Taos in for a 20k service.

I Took my Taos in for a 20k service. Upon arrival I was assisted by Jesse. He was friendly and helpful through the entire experience.

5.0

I Took my Taos in for a 20k service.

I Took my Taos in for a 20k service. Upon arrival I was assisted by Jesse. He was friendly and helpful through the entire experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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See all 640 reviews