Automax Atlanta

I purchased a small sports car for my son. Purchasing experience was positive: allowed to drive car, courteous sales person, efficient sales experience. Review would have been excellent but for miserable follow up. Car was missing knob on stick shift, sales person couldn't find secondary key. Salesman Ben assured me that these would speedily be sent to me once located. Patiently waited a couple weeks, then sent a reminder to Ben's phone and via website. Received a text message from Ben w picture of key w fob, informed these on the way. Several more weeks, nothing arrived. Called and was asked my address by Ben. Really? Clearly on purchase documents, in system. Months later, still no main key, still no knob on stick (purchased my own), still no follow-on. Takeaway: don't expect any follow-on support. Dealership motto must be sell and forget.... Unnecessarily disappointing, soured my positive first impression.

They have some nice cars on their lot but also make a lot of promises that they don’t follow through with. So don’t expect anything besides the car when you go there. They didn’t follow through with shipping, a oil change, or even have the car ready when I had to fly there and drive it back 1,200 miles on my own. If I didn’t like the car so much I would have told them to keep it .

Great Customer Service! Had a million questions, and they were patient with me. They stayed there until an hour after closing the deal and I never felt rushed. BTW Ask for Philp. You won’t be disappointed!

Shaun (salesman) and the manager told me they would hold a check for the down payment for a week but they cashed it within 5 hours of receiving it. I called Duwan and have been given the run around! Do not trust them!!

Sold me a car that leaks everywhere from the rear end to the oil pan I called them to get some help an nobody follows up now that they got my money. 1 star because the review doesn't have a 0

The dealer was not flexible at all with the price, I am used to different TOYOTA dealers in the Athens GA area. I made my trip over there and told the price I wanted to pay, I was never told no you cant have it for that much, waste of my time.

DJ (Demetris) delivered my new car to me in Canton from the Automax in Lilburn, He was a delight! He was very professional, friendly, honest, knowledgeable, and polite. I love my new car! And, we are very grateful how D.J. made the testing and buying process painless. We are also happy to have gotten to meet this very nice young man.

I had a great experience & Josh Marshall is phenomenal. He is very knowledgeable, honest, relatable & humble. He's a superb salesman & did everything to make sure I drove out in a good car that's in great condition with low mileage & for a great price.

the worst place to ever buy a car AutoMax get your information you don't hear nothing back from them it's like they scamming to get your information buyer beware

The entire conversation about the car I was interested in was done via text message. The sales rep couldn't even have the courtesy to to pick up a phone. Unprofessional is the least I can say. It was in broken English as well.