We were desperate to find a convertible and had looked for weeks at different lots and websites. Finally came across rockville. He had one of each car... I was interested in and gave me plenty of time to make my decision. Luis was magical at making the finance work and eloy was a delight to talk to as we waited. Eloy was very knowledgeable and very honest. We had a wonderful experience!! Thanks Rockville for my perfect convertible!!
Very cooperative and was unlike any other car dealer i have been to. they are not shoving cars down your throat in order to make a commission. the prices... are very reasonable and really do want what is best for the customer. it is a very small and humble work staff that give great customer service.
Will upgrade the facilities rating as soon as the neighboring beer hall is up and running. This is the second auto purchased from Rockdale, and we are... enjoying both cars. They are very clear as to what they are offering, and in presenting the voluminous paperwork involved. Will contact them when I am again in need. HC
Thanks so much Herb for taking the time to support our business. We appreciate it greatly, hope to see you soon!
Eloy is a man of his word. He went beyond and above in helping me and my daughter. Thank you Eloy for being a great guy. I would recommend him to all my... friends and family.
After, looking at a few vehicles at Rockville and then making a trip to Carmax, I found the vehicles at Rock to be significantly cleaner which is big with... me as I take care of vehicles, I'm not really interested in making an investment in a car that I would need to clean right after purchasing. Eloy purchases quality for his lot and Luis keeps it moving with good fair sales all while Angie keeps everything in check, in order to make the car buying process just a little easier. I would definitely recommend checking theming out.
Pleased with the service and call backs how ever I did not visit because of personal problems.
I started looking for a used vehicle about a month before returning to the U.S. from Afghanistan. I found a 2007 Nissan Titan that sparked my interest... and I contacted this dealership right away. They were quick in responding to my emails and answered all of my questions, they even took different angles pictures and videos of the truck for me, which was very useful to me because I could than "see" the truck without actually seeing it in person (due to being deployed). I ended up purchasing this vehicle and they agreed to pick me up from the Austin Airport and also to keep my truck in a garage until I return. Overall, Rockville Motors went above and beyond in helping me purchase the truck and I would recommend this dealership to anyone!
great customer service. Great used Seguoia. Great quality and customer service
Got a used suv from Rockville Motors a couple months ago and honestly I wish I would have gone somewhere else. Drove the suv for 120 miles and the check... engine light came on, no biggie its a used suv. Take it to the Autozone to get the code pulled on it as it is closer to me than the dealership and come to find out I was sold a suv with a bad Catalytic converter. :( I phoned in and talked to Luis at Rockville to let him know and he said he would talk to "the manager" get back to me about the issue. I still have never received a phone call from him or anyone at the dealership. I went back in to make the rest of my down payment a week after I had called them, no mention of the code issue, nor was I asked of how I liked the vehicle or if it was running ok. It seemed like they didn't care if we were happy with the car just wanted the rest of the down payment. BOTTOM LINE IS DO NOT BUY A CAR FROM ROCKVILLE MOTORS UNLESS YOU WANT TO INVEST AN EXTRA THOUSAND DOLLARS OR MORE IN TO A USED CAR.
Please, receive our apologies. Rockville Motors has been supplying reliable and dependable vehicles all over Texas (out of the State as well). My rule... of fire: "If I Can Not Buy It for Myself, I Won't Buy to Sell It to Others". We have thousands of highly satisfied customers for years and there is got to be a reason why they always recommend us to others. Got to be a reason why we have 14,000 Facebook Likes. We're sorry that your experience did not match your expectations. We'd like to know more about what happened. Would you mind sending us a quick email? We're looking forward to resolving this issue for you.
I normally do not deal with small dealers due to many I have known were not honest. Rockville was very friendly and great customer service. I had Lemon... Buster's Mike Dickson check the Sequoia. Rockville fixed the few items that we found. They also offered 3 months extended warranty. I am very pleased with them. Go and see them for your car. Also use Mike at Lemon Buster's to give you the mechanic point of view on 600 items on the car... Have a great day Rockville Motors. Thank you for all your work and help.