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Reviews

Average Ratings

4.9
78 lifetime reviews.
  • Used Car Fox Valley Ford

    Friendly Staff and easy to work with. Gave me all the information with no hassles. Love that the business is family owned. Definitely would purcha...


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    Friendly Staff and easy to work with. Gave me all the information with no hassles. Love that the business is family owned. Definitely would purchase there again and will use them for maintenance on the vehicle.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Gregg

    Gregg was great in regards to taking care of all my new leasing issues. Only had to make a couple stops in and they were short and sweet! Next thi...

    Dealer Response

    Michael, your positive review means a lot to us and we?re happy we could help you! Thanks again for your business! Take care!


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    Gregg was great in regards to taking care of all my new leasing issues. Only had to make a couple stops in and they were short and sweet! Next thing I know Greg had my 2017 parked outside in the lot and ready go. That's great customer service! I've bought and leased only Fords in my life and I have no plans in changing over to any other brand names. Give Gregg my best and have a Happy Easter!!! Mike Norton

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    Michael, your positive review means a lot to us and we?re happy we could help you! Thanks again for your business! Take care!


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  • Repair Visit

    Visit was handled well, and received call prior to work being done. Service people seemed to care and want to take care of myself in the right man...


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    Visit was handled well, and received call prior to work being done. Service people seemed to care and want to take care of myself in the right manner.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Another satisfied visit to the Service Department

    Steve, in the Service Dept., was very thorough, professional, and personable.


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    Steve, in the Service Dept., was very thorough, professional, and personable.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Great new car buying experiance!

    As usual always a great experience! Like the new show room! Everyone who helped us with buying our new car did an outstanding job!! Will definitel...

    Dealer Response

    We set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. At Fox Valley Ford, we value our customers a...


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    As usual always a great experience! Like the new show room! Everyone who helped us with buying our new car did an outstanding job!! Will definitely return to this dealership should we ever need another car. Our salesman Tyler did an outstanding job. No pressure, explained EVERYTHING! Answered all our questions in a very professional manner. Again thank you so much! Oh by the way...we love our new car!! Margie and Jim Hansen

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    We set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. At Fox Valley Ford, we value our customers and we look forward to seeing you on your next visit. Take care!


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  • Fantastic Service, Great Salesman

    The 2014 Fusion I purchased is a beautiful car. It reminds me so much of my Audi A6. The handling is the same, ride, acceleration., well construct...

    Dealer Response

    We are happy you had a pleasant experience here at Fox Valley Ford. Thanks for the feedback and strong recommendation!


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    The 2014 Fusion I purchased is a beautiful car. It reminds me so much of my Audi A6. The handling is the same, ride, acceleration., well constructed. And a lot less money. My salesman, Greg Bonfield, is the best. I've been buying cars for over 30 years and never had a salesperson like him. He took time to explain things, no pressure, helped with financing, and was there for the whole process. Likable guy, with down to earth atitude, I felt right at home. Fox Valley Ford should be recommended for dealers of the year. Great and courteous service when I bring in the car. Will be back for next car. Much Thanks - Richard Lane

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    We are happy you had a pleasant experience here at Fox Valley Ford. Thanks for the feedback and strong recommendation!


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  • Great Service! Highly recommend Fox Valley Ford!!

    Purchased new 2014 Ford Focus SE. Keith Koester was our salesperson and he was very nice. I would recommend that anyone looking for a Ford go se...


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    Purchased new 2014 Ford Focus SE. Keith Koester was our salesperson and he was very nice. I would recommend that anyone looking for a Ford go see him. Great service!!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • good service dept

    service dept is a good one,keep them. they are doing a great job.


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    service dept is a good one,keep them. they are doing a great job.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Excellent sales staff

    The sales personnel were very helpful, pleasant, and knowledgeable about getting the car that I was looking for. They were very good at explaining...


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    The sales personnel were very helpful, pleasant, and knowledgeable about getting the car that I was looking for. They were very good at explaining all the details of the car and the options that were available to me in getting it.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Excellent help finding perfect car! Thanks Kathie!

    Kathie did more than an amazing job at helping me find my new car! She spent time with me in deciding what I could afford as well as put in time o...


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    Kathie did more than an amazing job at helping me find my new car! She spent time with me in deciding what I could afford as well as put in time outside of work to help locate exaclty what I wanted - even when it wasn't at Fox Valley Ford! Now that's customer service! I would rate her assistance in my car buying experience as excellent. The entire process at Fox Valley Ford was quick, smooth, and hassle free. Having professionals like Kathie make the business top notch!!! MY new 2015 Ford Fusion is looking great and I can't help but smile to know that Kathie and Fox Valley Ford found me exactly what I was looking for. Thanks again!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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