Volvo Cars Palo Alto

(5.0) 144 reviews

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5.0
144 lifetime reviews.
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  • Greate Service!

    Very Good~~~. We stopped at the dealership and Patrick was our sale assistant. Awesome car, good price, clear communication, great service, No pressur...e to purchase. Thanks Patrick!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for your review and business as a customer, Jun. It is our goal to provide every one of our customers with the kind of excellent service you... described and we're glad that Patrick achieved that. Once again, we appreciate your business and don't forget about the 119-point inspection we provide for complimentary as part of our "10-Point Value Guarantee." Sincerely, Ramin Naimi - General Manager raminnaimi@volvopaloalto.com | 855-850-7479


  • Friendly, honest and knowledgeable

    Everyone was friendly and incredibly helpful. Honest and delightful. They had a great inventory of vehicles I was interested in, making my decision to... purchase the car I did easy and seamless.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you so much for the wonderful compliments, Merritt. We couldn't be more pleased to hear ourselves described as honest, friendly, and helpful. Co...ngratulations on your purchase and don't forget to take advantage of the complimentary, yearly 119-point inspection that comes with every vehicle as part of our "10-Point Value Guarantee." Sincerely, Ramin Naimi - General Manager raminnaimi@volvopaloalto.com | 650-815-4477


  • Brand new XC90

    All staff are so personable. Personal and no pressure car buying experience. Gives you all the option you need. I also like the follow up call after 1...-2 days.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear th...at was the case for you on your recent visit to Volvo Cars Palo Alto. Thank you so much for your business and please let us know if there's anything else about your car that we can do for you. We hope you are enjoying your new car, and please don't forget to take advantage of the complimentary 119-point inspection we offer to all of our customers once a year as part of our "10-Point Value Guarantee." Sincerely, Ramin Naimi - General Manager raminnaimi@volvopaloalto.com | 650-815-4477


  • Great Experience

    Christian Hansen and Malcolm Black made the experience of buying a car stress free. It was a very enjoyable experience. This is my first Volvo car. I...t was evident that they were both so knowledgeable with Volvo cars. They made me feel that customer satisfaction was very important even after I bought the car.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Harriet, thank you for reviewing your time spent at Volvo Cars Palo Alto. We are glad to hear that your time spent with our team was enjoyable. Christ...ian and Malcolm are dedicated members of our team who are committed to exceptional service and a vast knowledge of our models. We hope that this experience encourages you to return to us for any future auto needs. Thank you again for your business and don't forget about the 119-point inspection we provide for complimentary as part of our "10-Point Value Guarantee." Sincerely, Ramin Naimi - General Manager raminnaimi@volvopaloalto.com | 650-815-4477


  • Great Service

    it was great! everyone were very helpful. The sales staff and sales manager are wonderful to work with. Would highly recommend them to anyone interest...ed in getting a great deal and customer service when buying their next vehicle!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for leaving us this great review, Deepika. We are very happy to hear that we could be so helpful during your recent visit with us. We apprec...iate your recommendation as well. If you need anything else for your vehicle, please let us know. We hope you are enjoying your new car, and please don't forget to take advantage of the complimentary 119-point inspection we offer to all of our customers once a year as part of our "10-Point Value Guarantee." Sincerely, Ramin Naimi - General Manager raminnaimi@volvopaloalto.com | 650-815-4477


  • A very pleasant experience

    A huge thanks to Pat, Jon, and Oz for making the entire experience a very pleasant, fast, and enjoyable one.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for recognizing your experience at our store. It is great to know that we were able to provide you with a pleasant time purchasing your new ...car. If you ever have any automotive needs in the future, don't hesitate to contact us at any time. Congratulations on your new vehicle and don't forget to take advantage of the complimentary, yearly 119-point inspection that comes with every vehicle as part of our "10-Point Value Guarantee." Sincerely, Ramin Naimi - General Manager - raminnaimi@volvopaloalto.com | 650-815-4477


  • I'll keep coming back to Volvo Palo Alto

    I loved how well Sohee, our sales representative, had taken care of me and my family from start to finish. She made sure the cars we were interested i...n were ready to look at right when we got to the dealership, she was so warm and friendly, the offer was fair and straightforward, and the whole experience was just a pleasure. The cars themselves are fantastic, but I'll keep coming back to Volvo Palo Alto because they make car shopping truly relaxing and reassuring. They respect me and my time.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for writing about your visit with us, and congratulations on your new car. Sohee is an asset to Volvo Cars Palo Alto, and it is encouraging... to hear she made your visit so pleasurable. Please let us know if you need help or information about your car and don't forget that as part of our "10-Point Value Guarantee," you'll receive a complimentary 119-point annual inspection at our service center for the lifetime of your ownership. Sincerely, Ramin Naimi - General Manager - raminnaimi@volvopaloalto.com | 650-815-4477


  • High quality showroom, qualified professional sale

    Very professional, and considerate of my concerns. Salespeople were very competent, and also friendly to me and my family. Would definitely recommen...d.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for your review and business as a customer, Glenn. It is our goal to provide every one of our customers with the kind of excellent service y...ou described and we're glad we achieved that. Once again, we appreciate your business and please don't forget to take advantage of the complimentary, 119-point annual inspection that came with your vehicle as part of our "10-Point Value Guarantee." Sincerely, Ramin Naimi - General Manager raminnaimi@volvopaloalto.com | 650-815-4477


  • Palo Alto Volvo dealership best in the bay area

    - good sales rep - competitive prices - good inventory - good service ( both sales and finance went smoothly and quickly )

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Sneha, We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those effo...rts and for leaving such an awesome review. Be sure to take advantage of the complimentary, 119-point annual inspection that we offer as part of our "10-Point Value Guarantee." Sincerely, Ramin Naimi - General Manager raminnaimi@volvopaloalto.com | 650-815-4477


  • New Car Purchase

    Very efficient people and extremely knowledgeable about the cars. Open and transparent and friendly with each other Were respectful of my time

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    I appreciate your positive feedback about our dealership, Christopher. We do take pride in catering to our guests' automotive needs the best way we ca...n. If you need anything else, please don't hesitate to let us know. Oh, and don't forget to take advantage of our complimentary, 119-point inspection we offer as part of our "10-Point Value Guarantee." Sincerely, Ramin Naimi - General Manager raminnaimi@volvopaloalto.com | 855-850-7479


Volvo Cars Palo Alto
4190 El Camino Real Palo Alto, CA 94306
New (866) 642-5137
Used (888) 483-8351
Service (888) 473-1299
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