Marketplace Chevrolet Buick

4.7 out of 5 4.7
Rectangle 48
Sales
Service Closed

Marketplace Chevrolet Buick Hours

Sales

Monday

8:30 AM - 7:00 PM

Tuesday

8:30 AM - 7:00 PM

Wednesday

8:30 AM - 7:00 PM

Thursday

8:30 AM - 7:00 PM

Friday

8:30 AM - 7:00 PM

Saturday

9:00 AM - 5:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 5:30 PM

Tuesday

7:30 AM - 5:30 PM

Wednesday

7:30 AM - 5:30 PM

Thursday

7:30 AM - 5:30 PM

Friday

7:30 AM - 5:30 PM

Saturday

7:30 AM - 1:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since March 2010

We are a full service dealership for New and Used vehicles as well as Parts and Service. James Lynch says, "Twenty-two y

...

ears after we started this business, we continue to serve our customers as we would want to be served. We are not absentee owners; you can walk into our store and walk into my office. We are here because of you and for you. We are a family business, come meet our family and let us serve your family."

"If you're in the Market, we're your place"

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.7 out of 5 4.7
67 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    September 27, 2019

    Always takes care of my family. In service and sales. Aunts got some great deals and awesome service. They are like family. Will be checking in for deals... in the future.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. We look forw...ard to serving you again down the road. Best, Daryl Lynch Service Manager Phone: 318.925.9000 dlynch@marketplacechevy.com

  • 5.0 out of 5
    August 17, 2019

    Thank you Haley Peterson for your excellent customer service while I was getting my vehicle serviced. Haley you were very friendly, attentive, and comical.... A perfect blend.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don't hesitat...e to contact me or visit us if you need anything else. Best, Daryl Lynch Service Manager Phone: 318.925.9000 Fax: 318.925.4001 dlynch@marketplacechevy.com

  • 5.0 out of 5
    July 9, 2019

    Nice customer services. I will come to visit in next 3 months.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you for the great review, Jackie! We look forward to seeing you again. Best, The Marketplace Chevrolet Buick Team

  • 1.0 out of 5
    May 11, 2019

    I have a email saying I got two free oil changes with the purchase of my new car I only received the first one made me pay $68 for the second one even... thought I had the email stating bout my TWO after oil changed the person who serviced me named TYLER said my second free oil change expired once I went over 24000 miles which is a lie my car had 20000 miles on it when I bought it in December it was a used new car and I received the email in late January bout my free oil changes my car was already pass 24000. Miles and in the email it didn?t even state if I went over any certain mileage and when I talked to the last I scheduled my apt with for the Stone wall dealer ship she said they already had me in the system for my second oil change never once mentioned I had to pay , I?m more mad that hadn?t I known that I would gotten the oil change I had to pay for In Many La where I reside instead of driving to stone wall under false presentation . I won?t have my car serviced there again.

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    We appreciate learning about your experience at our dealership. Our number one priority after learning about your experience is to remedy it and offer... a resolution. Please contact us at your earliest convenience. Sincerely, The Marketplace Chevrolet Buick Team

  • 2.0 out of 5
    April 29, 2019

    Lost 2 days of work to repair Went for 1 thing and took all day a To say other stuff need to do dine

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you for providing us this feedback. At Marketplace Chevrolet Buick, we continuously strive to improve as a business. We appreciate the opportuni...ty to read reviews like yours, as they help us learn more about the areas in which we need to progress. We would like to speak with you about this issue so we can work together to make things right, so please contact us at your convenience. Sincerely, The Marketplace Chevrolet Buick Team

  • 5.0 out of 5
    April 19, 2019

    Tonya knows her work. Service Rep. will work her way up. Dedicated and Friendly and is what a company wants to thrive ahead past client

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    Hi Jerry, we are glad you had a great experience with Tonya in our Service Department.

  • 5.0 out of 5
    April 19, 2019

    Great service department. Very accommodating, friendly atmosphere. Makes every effort to have your vehicle in and out as quickly as possible. Ask for... Tyler Ortego, service advisor. Made my experience a great one!!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    We appreciate your business and will let Tyler know of your great experience.

  • 5.0 out of 5
    October 30, 2018

    Very thorough with repairs, excellent service, and friendly staff!

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    Came in for service or repair
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  • 5.0 out of 5
    August 22, 2018

    I absolutely love this place. Nathan and David, You Guys are Awesome. Will definitely recommend others to you really soon !! Customer Service was Amazing... and I enjoyed every second there. Walked in less confident and Walked out Smiling for Joy! The world is full of crazy people, thank God you guys made this girl smile :) Thanks again -EH

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    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    February 21, 2018

    Purchased a 2013 Ford F-150 on 2/21/18 from Marketplace.. Let me first start of by saying from the first minute I walked in the door I felt very welcomed.... I was very pleased to have had the pleasure to meeting our amazing salesman Michael Lafitte. He not only was very polite, well dressed, but he was also very respectful and very well mattered. He was welling to help us through everything we needed help with. Very awesome salesman. Would highly recommend him to anyone who is looking for a new vehicle at Marketplace. Thank you Michael Lafitte.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for this awesome review! Michael is truly an invaluable asset and we appreciate everything that he does. We will be sure to pass on your ver...y kind compliments and we encourage you to stop by if there is anything else that we can do for you. Best, Marketplace Chevrolet Buick Team

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