Reviews
My sales person was great
Well my sales person was Florida, its my second purchase with Her as my sales person she is very worn sensitive and carrying to my needs takes her time to get to know u on a personal level to better understand what I’m your looking for she explains everything by details and I really appreciate that from her ,I would definitely recommend her to anyone else, thanks to her I’m very happy with my Nisan
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are pleased to here that our staff was able to make your car buying experience an exceptional one! Our customers are our number one priority. We would like to thank you for your business along with your positive review. Please be sure to refer all your friends and family. Thank you again and welcome to the Route 46 Auto Group Family!
Excellent Experience
I’m not sure why anyone gives Edison Nissan a low rating. My family all together has easily leased/financed 5 vehicles over the years from this location and we have never had a problem. My recent experience with salesperson Wilson Reynoso was very smooth and I’ve never had better customer service. He is incredibly diligent and follows up with me even weeks after starting my new lease to make sure everything is going as planned. Edison Nissan and Wilson have been able to deliver everything as promised thus far. David, the sales manager, was easily accessible and I did not feel at any point that I was being ill-advised or lied to. My experience with the service department, too, has been nothing short of professional. If you choose to listen to the reviews of angry people who feel highly entitled, that’s your prerogative. But it’s not an accurate depiction of this dealership or the people who work there. At the end of the day, it’s a sales business and deals that are made naturally have to satisfy the needs of both the business and the customer.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are pleased to hear that our staff was able to make your car buying experience an exceptional one! Our customers are our number one priority. We would like to thank you for your business along with your positive review. Please be sure to refer all friends and family. Thank you again and welcome to the Route 46 Auto Group Family!
Excellent Customer Care
I?m not sure why anyone gives Edison Nissan a low rating. My family all together has easily leased/financed 5 vehicles over the years from this location and we have never had a problem. My recent experience with salesperson Wilson Reynoso was very smooth and I?ve never had better customer service. He is incredibly diligent and follows up with me even weeks after starting my new lease to make sure everything is going as planned. Edison Nissan and Wilson have been able to deliver everything as promised thus far. David, the sales manager, was easily accessible and I did not feel at any point that I was being ill-advised or lied to. My experience with the service department, too, has been nothing short of professional. If you choose to listen to the reviews of angry people who feel highly entitled, that?s your prerogative. But it?s not an accurate depiction of this dealership or the people who work there. At the end of the day, it?s a sales business and deals that are made naturally have to satisfy the needs of both the business and the customer.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are pleased to hear that our staff was able to make your car buying experience an exceptional one! Our customers are our number one priority. We would like to thank you for your business along with your positive review. Please be sure to refer all friends and family. Thank you again and welcome to the Route 46 Auto Group Family!
Excellent!!!!!
My credit was not goid and Florida Guevara help me to get very good approval i defenetily have owsome experience very nice place clean facility and her manager David Chevez and Seymour was very helpful thanks Florida and Edison Nissan....
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are pleased to hear that our staff was able to make your car buying experience an exceptional one! Our customers are our number one priority. We would like to thank you for your business along with your positive review. Please be sure to refer all friends and family. Thank you again and welcome to the Route 46 Auto Group Family!
Rude and Deceitful Staff
WORST DEALERSHIP EVER! The other Yelp reviews are not lying. Was told on the phone that I may come in ANY day of the month (that I was eligible) for a free oil change. Purposely freed up my WHOLE day - Long and behold, they refuse to do it stating that I was not eligible. Then proceeded to direct me to the Sales Manager! Unbelievable. Keep in mind they were very rude the whole time and before I can state my case said, "your're not getting a free oil change" Do yourself a favor and stay away from these clowns!
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hello, my name is Yarasette and I am the Customer Service Specialist for Edison Nissan. I would like to apologize for the experience you had at our dealership. We pride ourselves on providing 100% customer satisfaction and the General Manager would like the opportunity to speak with you so that we may address your concerns. His name is Joe Gorr and his contact information is 732-867-9926 ext. 1586 or you can email customerservice@route46autos.com. Thank you and we look forward to speaking with you!
It?s always a nice experience
It?s always a pleasant experience when you come to Edison Nissan. Everyone here is really nice and Fernando is excellent with costumer service. They will go above and beyond to help you with whatever you might need.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We are pleased to hear that our staff was able to make your car buying experience an exceptional one! Our customers are our number one priority. We would like to thank you for your business along with your positive review. Please be sure to refer all friends and family. Thank you again and welcome to the Route 46 Auto Group Family!
my families new Rogue
I am a single father of three who was driving an old clunker. I went into Edison Nissan and met Stephen Leonardis who put us in a brand new Rogue within my budget. He went as far as arguing with his own boss to make it happen. We are so greatful for all he did and are now proud owners of a Rogue.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are pleased to here that our staff was able to make your car buying experience an exceptional one! Our customers are our number one priority. We would like to thank you for your business along with your positive review. Please be sure to refer all your friends and family. Thank you again and welcome to the Route 46 Auto Group Family!
our new Rogue
Me and my 3 kids were in desperate need of a new car and walked into Edison Nissan and were greeted by stephen who walked us through the process and got us into a new rogue that fit our budget. So grateful for having met him. my kids are loving our new ride. Great place, great salesman.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are pleased to here that our staff was able to make your car buying experience an exceptional one! Our customers are our number one priority. We would like to thank you for your business along with your positive review. Please be sure to refer all your friends and family. Thank you again and welcome to the Route 46 Auto Group Family!
2010 Nissan Versa Hatchback
My thanks to Fernando Santos and his staff for the exemplary work on my 2010 Nissan Versa Hatchback. After mistakes were made by two local mechanics and the wrong diagnosis from a local Nissan dealership he was able to repair my car and it operates like new. People should be acknowledged when they do a great job!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We are pleased to here that our staff was able to make your car buying experience an exceptional one! Our customers are our number one priority. We would like to thank you for your business along with your positive review. Please be sure to refer all your friends and family. Thank you again and welcome to the Route 46 Auto Group Family!
Unethical and more
Without going into too much detail, I want to provide a summary of my experience attempting to purchase a used vehicle from Edison Nissan. I am writing this review as a warning to any consumer who is considering doing business with Edison Nissan. They have proven themselves to me that they operate an unethical and borderline criminal car dealership. I don’t say this lightly, but on behalf of the consumer and consumer vulnerability, they need to be exposed for what they do. This is what occurred: The internet price for the vehicle was very attractive and a “GREAT DEAL!”, way below the cost of comparable vehicles. After deciding I wanted to pursue negotiations, I was presented with several hidden costs that made little sense. With that in mind, we still agreed on a bottom line price (including sales tax) that was below other comps, and decided to keep moving forward. Then I was told that the only way I could get this price was to finance through their dealership. I reluctantly agreed, because the price was still low enough to be considered a “GOOD DEAL”, even if I have to do some finance adjusting. After wasting a day of getting a bank check for a down payment and adding the new vehicle to my insurance policy I sat down with the Finance Manager. That is when the entire process spiraled out of control and clear attempts at fraud - with theft in mind, were exposed. The manipulation of numbers was illogical and riddled with lies. It was so bad that when I called him out, the finance manager could no longer look me in the eyes, as he was “cold busted” lying in an attempt to justify additional, previously undisclosed costs. In the end, I was close to $2,000 above the negotiated price. It was now a “BAD DEAL”. It was so bad, that it was laughable at the way they attempted to play me. I halted the deal, demanded my deposit check back, grabbed my other documents, and ran out of there. In my opinion, Edison Nissan is a DEN of THIEVES! Please beware.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Hello, my name is Yarasette and I am the Customer Service Specialist for Edison Nissan. I would like to apologize for the experience you had at our dealership. We pride ourselves on providing 100% customer satisfaction and the General Manager would like the opportunity to speak with you so that we may address your concerns. His name is Joe Gorr and his contact information is 732-867-9926 ext. 1586 or you can email customerservice@route46autos.com. Thank you and we look forward to speaking with you!
