Joe Cooper Cadillac Chevrolet

Thank you. Your email has been sent to the dealer.

Reviews

Average Ratings

3.2
14 lifetime reviews.
  • Best salesman I have ever worked with

    I have always hated the process involved in buying a new vehicle and was not looking forward to shopping so I did most of my shopping online. I wa...

    Dealer Response

    Thanks for sharing your review, Tosha! We're happy to hear that you enjoyed your experience with us, especially since you haven't enjoyed car sho...


    Show Full Review

    I have always hated the process involved in buying a new vehicle and was not looking forward to shopping so I did most of my shopping online. I wasn't sure what type of SUV I wanted but my salesman, Chris Wilkerson, made it simple for me and gave me options. He even posted videos online for me to view the different features of each SUV. This made my search so much easier so I went in for a test drive and he was not pushy at all. He made the process fun and never twisted my arm to come in or buy. He simply gave me all of the information I needed and compared vehicles for me to help me find the right one. I purchased a 2017 Chevrolet Equinox from Chris and I love it. I would recommend Joe Cooper Chevrolet to anyone and I would defiantly recommend Chris as a salesman.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for sharing your review, Tosha! We're happy to hear that you enjoyed your experience with us, especially since you haven't enjoyed car shopping in the past. We'll let Chris know to keep up the excellent work. Congratulations on your new Chevrolet Equinox, we appreciate your business and your recommendation!


    Hide Full Review
  • A repair facility to avoid

    I was quoted a price to repair a certain problem. After they did their $125 non-refundable inspection (unless you go ahead and let them repair), ...


    Show Full Review

    I was quoted a price to repair a certain problem. After they did their $125 non-refundable inspection (unless you go ahead and let them repair), the price went up a few hundred dollars more since it was more involved than they thought. I got a partial repair at the original price but not a full repair. There are other mechanics out there who will do the job and are trustworthy. If you are just so desperate that you still think that you have to go to Joe Cooper, get everything in writing before agreeing to anything. Otherwise, you just may wind up as I did- not happy at all.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Wonderful Service before and After the sale!

    I bought my Jeep from them and it was a great first car purchase. There was no pressure to buy and they honored the price given online unlike mos...


    Show Full Review

    I bought my Jeep from them and it was a great first car purchase. There was no pressure to buy and they honored the price given online unlike most other dealers. I am thankful my first time buying a car went so smooth since.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Awesome experience at Joe Cooper

    Nothing but a great experience at Joe Cooper. If you are in the need for a new car, give Chad Lanier a call, he will treat you right!


    Show Full Review

    Nothing but a great experience at Joe Cooper. If you are in the need for a new car, give Chad Lanier a call, he will treat you right!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Mr X customer

    No you made excuses about drive shaft they was going to use gm parts . I care for my cars I us the best parts . So stop useing excuses when people...

    Dealer Response

    Vernon- Thank you for your honest, valuable feedback. I would like the chance to speak with you about your experience at Joe Cooper Cadillac Chevr...


    Show Full Review

    No you made excuses about drive shaft they was going to use gm parts . I care for my cars I us the best parts . So stop useing excuses when people have laget complaints, I was a car salesmen back years ago , you can only fool . Fools they don't put enough oil in your car, they don't check anything and when they do they don't know what they are talking about. We need a better dealer here that hires people that care about there jobs

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Vernon- Thank you for your honest, valuable feedback. I would like the chance to speak with you about your experience at Joe Cooper Cadillac Chevrolet. Please send me your contact information and I will reach out. Tiffany Tilyard Joe Cooper Auto Group tiffany@cooperautogroup.com


    Hide Full Review
  • Service department woes

    The service department is one on the most unfriendly, incompetent, and unprofessional group of individuals I have ever done business with. They me...


    Show Full Review

    The service department is one on the most unfriendly, incompetent, and unprofessional group of individuals I have ever done business with. They messed up on scheduling my car for routine maintenance and tried to belittle me in front of other customers by putting the blame on me. If you buy a car here I suggest you take it somewhere else to be serviced. These guys can't even keep a schedule there is no way i'll let them touch my car...Unbelievable.

    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • dont know what they are doing

    try to get quote on some work over priced me ,told me I needed drive shaft would cost a thousand dollars took it down the street told me at freds ...

    Dealer Response

    I'm sorry if there was any misunderstanding or confusion. On a front wheel drive vehicle the half-shaft, drive shaft, or CV shaft all refer to th...


    Show Full Review

    try to get quote on some work over priced me ,told me I needed drive shaft would cost a thousand dollars took it down the street told me at freds tires it was my front axle and it was. I used to get oil change there all the time but no more they never check air filter or put enough oil in car they are bad

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    I'm sorry if there was any misunderstanding or confusion. On a front wheel drive vehicle the half-shaft, drive shaft, or CV shaft all refer to the same part. As a dealership we only use factory GM parts. It is very likely that the GM half shaft was $500.00 plus. We have higher labor rate than that of aftermarket facilities as we have factory certified and trained technitions. Fred's Tire and Battery is a reputable aftermarked facility that uses aftermarket parts that are less expensive. Our parts and labor are guaranteed for 12 months and unlimited miles. We appreciate the review and feedback. We hope you will visit us again and give us another chance. Thank you.


    Hide Full Review
  • FAST FAIR AND HASSLE FREE

    I recently bought a car from doug roadruck at joe cooper chev and it was great .. Doug was very professional and his low pressure sales was very r...


    Show Full Review

    I recently bought a car from doug roadruck at joe cooper chev and it was great .. Doug was very professional and his low pressure sales was very refreshing.. I encourage everyone to come see doug at joe cooper chev for a great buying experience!!!!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Best Sales Staff in Oklahoma!

    Best sales staff anywhere around. I took a gamble and drove over 2 hours to look at a CadillaxSRX that I had found online! Best decision that I co...


    Show Full Review

    Best sales staff anywhere around. I took a gamble and drove over 2 hours to look at a CadillaxSRX that I had found online! Best decision that I could of made! Great people to deal with, low pressure and got a great car at a great price!! Joshua , Andy and of course Tater made my car buying experience a pleasure. Joshua went over my vehicle with me and thoroughly walked me thru my owners Manuel. If you don't try this place first or even last, you will regret it! A+ Team!!!!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

    Hide Full Review
  • EXCELLENT SERVICE STAFF

    I have been dealing with the staff for numerous years. They are extremely professional, courteous and always willing to assist in any way. I recom...

    Dealer Response

    Thank you for the kind words and feedback. We strive each day to help our customers and treat each on like we would like to be treated. And our ...


    Show Full Review

    I have been dealing with the staff for numerous years. They are extremely professional, courteous and always willing to assist in any way. I recommend them to everyone I know! Tiffany has always taken care of our auto needs and truly cares about her clients.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did not make a purchase
    0 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you for the kind words and feedback. We strive each day to help our customers and treat each on like we would like to be treated. And our Tiffany is one in a million. Again, thank you for your business and we look forward to serving you in the future.


    Hide Full Review