Reviews
Write a reviewG M C Service
Service great however trying to get an appointment via phone isa real issue.
G M C Service
Service great however trying to get an appointment via phone isa real issue.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
They responded to my email immediately with a call from
They responded to my email immediately with a call from the sales manager. He reviewed vehicle history and offered a video of exterior and interior. He assigned a salesperson. All same day as the inquiry.
They responded to my email immediately with a call from
They responded to my email immediately with a call from the sales manager. He reviewed vehicle history and offered a video of exterior and interior. He assigned a salesperson. All same day as the inquiry.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello! Thank you for taking the time to leave this wonderful feedback. We love to hear the team provided exceptional customer service in a timely manner. Please let us know if you ever need more help in the future.
Poor service again.
Took truck in for engine light on, They cracked my windshield got it back 4 days later. I have engine light on again, scheduled appointment, never heard back back from Dewayne service manger, I am just saying do not waste your time.
Poor service again.
Took truck in for engine light on, They cracked my windshield got it back 4 days later. I have engine light on again, scheduled appointment, never heard back back from Dewayne service manger, I am just saying do not waste your time.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Took truck in for engine light on, They cracked my
Took truck in for engine light on, They cracked my windshield got it back 4 days later. I have engine light on again, scheduled appointment, never heard back back from Dewayne service manger, I am just saying do not waste your time.
Took truck in for engine light on, They cracked my
Took truck in for engine light on, They cracked my windshield got it back 4 days later. I have engine light on again, scheduled appointment, never heard back back from Dewayne service manger, I am just saying do not waste your time.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Service department is horrible.
Service department is horrible. They cracked my dashboard, brought it to the attention of the Service manager. He called me a liar.
Service department is horrible.
Service department is horrible. They cracked my dashboard, brought it to the attention of the Service manager. He called me a liar.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Oil change
Service was fast and on time. Friendly staff. No donuts.
Oil change
Service was fast and on time. Friendly staff. No donuts.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Triston was a great person and very helpful!!! I would...
Triston was a great person and very helpful!!! I would tell everyone i know to go to him!!!! and service dept. was excellent also , thank you soooo much MF
Triston was a great person and very helpful!!! I would...
Triston was a great person and very helpful!!! I would tell everyone i know to go to him!!!! and service dept. was excellent also , thank you soooo much MF
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to write a review and share your recommendation! We are so happy to hear Triston was able to provide such a great experience. We hope to be of assistance to you in the future!
You will be the only one i go too. Thank you again
LOOK ELSEWHERE
Poor customer service, refuse to negotiate on selling price at all! If you like paying top dollar for a used vehicle plus an additional $300.00 for window etching this is the place for you!!! If you like a fair deal and don't want to pay for things you don't need LOOK ELSEWHERE!!!
LOOK ELSEWHERE
Poor customer service, refuse to negotiate on selling price at all! If you like paying top dollar for a used vehicle plus an additional $300.00 for window etching this is the place for you!!! If you like a fair deal and don't want to pay for things you don't need LOOK ELSEWHERE!!!
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Management is sorry that your experience didn't meet expectations. We sell and service thousands of vehicles a year with a majority of our customers being completely satisfied and this is due to our competitive up front no haggle pricing, but occasionally we do drop the ball. I would like the opportunity to discuss this with you if you could give me a call on my direct line at 810-577-5855. - Rick Resinger, General Manager
Best customer service
Triston was very very helpful and kept to his every word! I would go back to this dealership with ease and the whole team here was so welcoming!! Thank you for helping our dream come true
Best customer service
Triston was very very helpful and kept to his every word! I would go back to this dealership with ease and the whole team here was so welcoming!! Thank you for helping our dream come true
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Ash, thank you for your great rating and review! We are so glad to hear that Triston was able to provide you with an excellent experience! If you need anything else, please do not hesitate to give us a call. See you on the road!
Great Job
Jim Robb was super helpful, and fast. Vehicle was ready when he said it would be
Great Job
Jim Robb was super helpful, and fast. Vehicle was ready when he said it would be
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We're so happy to hear that Jim provided you with such an excellent experience when you had your vehicle serviced at Champion Chevrolet of Fowlerville. Thank you, James, for taking the time to let us know and for providing our team with this 5-Star rating. We hope you have a great day!
