New 877-258-6541 Dealer Website
Used 866-455-0617 Email Dealer
Service 888-854-1849

Thank you. Your email has been sent to the dealer.

Reviews

Average Ratings

5.0
40 lifetime reviews.
  • Great car shopping experience

    Great experience, no pressure, no last minute surprise fees !


    Show Full Review

    Great experience, no pressure, no last minute surprise fees !

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Great Experience

    I purchased a used vehicle from Park Ave SAAB/Lotus. I dealt with Todd. His communication was excellent -- answered all questions promptly. Andy w...


    Show Full Review

    I purchased a used vehicle from Park Ave SAAB/Lotus. I dealt with Todd. His communication was excellent -- answered all questions promptly. Andy was also very helpful. I hadn't purchased a used car in about 40 years and was somewhat skeptical about the process, but this couldn't have been better!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

    Hide Full Review
  • Superb Dealership and Experience!!!

    This was my first time purchasing from a dealership (after changing 12-13 cars within the last 9 years but dealing with private parties). It was a...


    Show Full Review

    This was my first time purchasing from a dealership (after changing 12-13 cars within the last 9 years but dealing with private parties). It was a phenomenal experience I had with Park Ave Lotus dealing with Andy DeSalvo. He was very prompt with answering all my questions from beginning to end. I made the trip down to the dealership after Andy and I discussed all the details. I was able to drive the car away on the same day(3-4 hour process)!! My friends and I was very shocked at the friendly and professional service provided by Andy and the dealer (you could rarely find a respectable dealer in New York City). There were no hidden charges or whatsoever and their pricing for the vehicle was consider one of the lowest on the market. It was worth every moment purchasing my vehicle from Park Ave Lotus and especially dealing with Andy himself!!

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • BEST CAR BUYING EXPERIENCE

    I bought a car from this dealership which is located in NJ. However, I am a military airman located in GA. This dealership helped me take care of ...


    Show Full Review

    I bought a car from this dealership which is located in NJ. However, I am a military airman located in GA. This dealership helped me take care of all the paperwork and helped me through the entire process. The price was unbelievable and they worked with me. They were awesome. I worked with Andy, the general manager. Great purchase for a BMW. Go to these guys!!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Good Experiance

    I bought a Mercedes 1995 E300-D with 45K on the odometer from Andy several months ago, sight unseen, and vehicle shipped to California from New Je...


    Show Full Review

    I bought a Mercedes 1995 E300-D with 45K on the odometer from Andy several months ago, sight unseen, and vehicle shipped to California from New Jersey. Vehicle is considered a classic and arrived in a pristine condition. Has so far run like a new vehicle! Andy did the following: 1) No high pressure sales. 2) No exaggerated claims on the condition of the vehicle. Actually suggested and facilitated two independent inspections. 3) Worked with my schedule with paperwork, transportation and other logistics. Pleasure to have worked with Andy. As an aside I ran into a couple negative reviews from other buyers. They found issues with the vehicles after vehicle was shipped to them. I wonder why they didn't get the vehicle thoroughly inspected by an independent specialist before they signed their checks. Andy definitely encouraged this with me!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Good sales people but issue with car.

    I bought a 2008 IS250 off Andy Desalvo, he's a nice guy who is good to deal with, he's very helpful he always answers your texts in the buying pro...


    Show Full Review

    I bought a 2008 IS250 off Andy Desalvo, he's a nice guy who is good to deal with, he's very helpful he always answers your texts in the buying process however the car itself i had issues with. The rear axle started clicking very bad and loud after 300 miles it was very embarrassing to drive the car like that, I checked the hub and it has black grease around it that the certified Lexus mechanic said it had been bad for a long time because it was old grease not fresh.The dealer said that boot had been bad for longer then i had the car that it finally just went bone dry of grease where it slung it out. The cost of repair was 1099.00 that i was unable to get fixed bu park ave saab so i did not walk away 100% satisfied but Andy himself was a good person to deal with, he's friendly and informative im sure the axle being bad was not his fault however the service departments needs to inspect these cars because that grease was caked around the hub anyone would. notice it.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Great service!

    I have a 2008 Saab 9.3. 51K miles. Driving on Rt. 17 and at 70 MPH, engine dies. I live 50 miles away and here it is saturday night, cold, dark. I...


    Show Full Review

    I have a 2008 Saab 9.3. 51K miles. Driving on Rt. 17 and at 70 MPH, engine dies. I live 50 miles away and here it is saturday night, cold, dark. I call a tow truck and goggle Saab in my area. OK, Park Ave just a mile away! Never knew they were off the highway there. So, get towed to the lot and gates locked. OK, I drop the car to the side and hide the key on the showroom side. Get home later, look on their site to check them out. While in their site, Damian asks if I need help.. YES I say. I tell him where I left the key and he says he will tell the guys there. Monday morning, I call at 7:45AM, Ron picks up, I say who I am and my issue and the car in his driveway. He says great, we will get the key and get you RIGHT in. ( Did you read that:: RIGHT IN) So 2 hours later, Ron calls my office. Needs a crank sensor and some other work. 2 hours and a call with a quote, parts IN stock, can be done today. I am so happy that I ask of the 60K special, great...do it. All done on that Monday, picked car up Tuesday morning with my wife, all paperwork done, cost as suggested, done. I worked at a dealership for 13 years. I know the sad stories, cattle thru the shop. Not here, Ron kept me informed and him and his team are number one in my book in customer care. I felt like a known freind there and I will alawys go back there for my Saab repairs! ( never broke before)

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Nice car but having issues with not even 300 miles

    I bought this car from park ave saab in Maywood NJ. I purchased a 08 Lexus IS250. I spoke with Andy he was really helpful with the car. I had to c...


    Show Full Review

    I bought this car from park ave saab in Maywood NJ. I purchased a 08 Lexus IS250. I spoke with Andy he was really helpful with the car. I had to car shipped to me and once i got the car the airbag light was on and would not go off. I called them and they said that it wasn't on when they had it, however i had pictures on their website with the airbag light on after zooming in on the pics. So in fact the light was on when they had it which they said it wasn't but Andy said he must had overlooked the light and would not leave me hanging and to have it looked at Lexus. I took it to the Lexus dealer and they quoted me over $2000.00 dollars to fix the problem, That was around 3 weeks ago and i still have not had the issue resolved. Andy said they were working with the dealer to have it repaired. Now i do not have even 300 miles on the car since i got it and the rear wheel bearing/axle is making a clicking sound and will not go away, my mechanic told me i should not drive the car. So not only is the airbag light not resolved yet the rear wheel is making a loud clicking sound i am embarrassed to drive the car. I'm waiting to see if they fix these issues for me. I'm disappointed i payed this much for the car and im already have these issues it's non sense. I hope they pull through and fix these issues because nobody should have to deal be stressed not even a month after buying a new car. Like i said Andy seems to be a nice guy but the problems have not been resolved.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Enjoyable experience; great deal; friendly staff

    I recently purchased a used vehicle from this car dealership. In contrast to most other car dealerships, the salespeople were not obtrusive or pus...


    Show Full Review

    I recently purchased a used vehicle from this car dealership. In contrast to most other car dealerships, the salespeople were not obtrusive or pushy. I mainly dealt with Andy who was relaxed, friendly, and knowledgeable and gave me honest information on the car I was interested in. I particularly valued the experience of not having to endure the obnoxious sales talk that I experienced at other places. Andy actually made the whole process from finding the right car to getting all the paperwork done an enjoyable experience throughout. He was very responsive to all my requests and questions. The car I bought was reasonably priced and I feel that I got a great deal. I am so satisfied with my purchase and the whole buying process that - if I ever need another car - my first step will be to take a look at the inventory of this dealership.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Junk Vehicles, Misleading vehicle info online

    Came from PA to purchase a Lexus rx 350. Was lead to believe that the vehicle was in very good shape and well taken care of. Got to the lot to fin...


    Show Full Review

    Came from PA to purchase a Lexus rx 350. Was lead to believe that the vehicle was in very good shape and well taken care of. Got to the lot to find a vehicle that looks like it had been through a war zone. Right rear view mirror was broken. Four bald tires. There was not one square foot of the exterior without a scratch or dent. No respectable dealership would put a car like this on their lot.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review