Infiniti of Clarendon Hills

New 866-572-0962 Dealer Website
Used 888-329-6405 Email Dealer
Service 877-622-1747

Thank you. Your email has been sent to the dealer.

Reviews

Average Ratings

4.7
Average based on 97 reviews
  • Very professional experience!

    I'm just starting to look at a 2nd vehicle , certified pre-owned (CPO), for business purposes, and stopped by Infiniti of Clarendon Hills. Peter K...

    Dealer Response

    Bob, thank you for leaving us with such kind words. Glad we could make your experience so great. Hope you enjoy your G37X!


    Show Full Review

    I'm just starting to look at a 2nd vehicle , certified pre-owned (CPO), for business purposes, and stopped by Infiniti of Clarendon Hills. Peter Korallus and Steve Johnson could not have done more to dispel the notion of a used-car salesman. They were very professional and low key, but were also enthusiastic about the Infiniti G37x. Were I ready to buy a car, I know that striking a fair deal with them would have been clear and straightforward. I have a few more brands and cars to look at, but if you are in the market for a new or premium CPO Infiniti, I would look no where else. They also have a store in Naperville if Clarendon Hills is not convenient.

    Shopped for a used car
    Does recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Bob, thank you for leaving us with such kind words. Glad we could make your experience so great. Hope you enjoy your G37X!


    Hide Full Review
  • Worst Experience Ever...

    This is my worst experience ever. After I selected a vehicle an appointment was set, I was very excited since I was looking for this vehicle for a...

    Dealer Response

    This customer originally inquired (under a much different name, but same suburb, than he gave on the review sites) via Chat in Feb, before the 201...


    Show Full Review

    This is my worst experience ever. After I selected a vehicle an appointment was set, I was very excited since I was looking for this vehicle for a long time. Anyhow when arrived at the dealership to my surprise I was told that the vehicle I have selected (and all similar models) are on a recall and I cannot purchase any of them (seriously)...if that was the case why I was not notified by a phone call or email before my planned schedule visit for the test drive? why? and on top of it all they tried to "up-sell" by telling me we have 2016 models (with no recalls)...you should look at them, why should I? ....it was memorial day weekend and I was so looking forward to get a good deal and "customer service" from this dealership...but unfortunately my experience was very negative. Finally, I bought the vehicle from another dealer with no fuss...I will not recommend this dealership.

    Shopped for a used car
    Does not recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    This customer originally inquired (under a much different name, but same suburb, than he gave on the review sites) via Chat in Feb, before the 2016 Q50 Red Sport was out. I gave him a timeframe. He asked again about New Q50 Red Sports, in late May, just after they came out, asying "Hello! I'm interested in the 2016 Infiniti Q50 3.0t Red Sport you have listed on Cars.com for $54,190. I would like to know more about this vehicle.". I responded again by phone and e-mail. He then said by e-mail: "Thanks for replying and providing me the info on Q50 Red Sport 2016", and briefly implied he may want to also look at a used Q50 (in addition to New 2016s) when here. He then emailed me saying: "I will visit you around 2 PM today. Will appreciate if I get similar alternatives but with different set of wheels." I told him "i'm told we now have SIX or SEVEN in stock" (meaning New Q50 Red Sports), "so we'll see you around 2 pm". He came in, just after 2 pm that day, and after I introduced him to one of our Salesman, he immediately asked about a Used 2014 Q50 (which had a Stop Sale on it, due to a minor airbag 'sensor', so we couldn't sell it by law). He spoke with our owner, who nicely told him we couldn't sell it until the Stop Sale ended and the recall was fixed. He stormed out and went on this (and 3 other sites) a week later, 'mad' that we couldn't sell him the vehicle and that we didn't tell him about the Stop Sale before he came in (when in fact his inquiries all asked about New 2016 Q50 Red Sports, with just a brief hint that he may want to also look at a pre-owned when here) He never asked me to check to see if a specific 2014 used Q50 was in stock, nor had he ever returned any of my phone calls, prior to his visit


    Hide Full Review
  • Car for Son

    My husband and I were looking for a car for our son and we seen a 2011 Hyundai Sonata. At first we was dealing with Jeff Walker and it was a very ...

    Dealer Response

    Diondre and Sharonda, glad we were able to make your car buying experience so great. Thank you for leaving us with such great reviews. Hope you en...


    Show Full Review

    My husband and I were looking for a car for our son and we seen a 2011 Hyundai Sonata. At first we was dealing with Jeff Walker and it was a very unpleasant experience and put a very bad test in our mouth, this was our first time at the dealership. However, Andreas Korallus save the day. He heard and listen to our concerns about the other sales rep and made sure we had the best services. He told us that he was a newer sales rep but based on his knowledge about the car that we was purchasing and his super superb customer service, you would have thought he had year’s experience. I will most defiantly refer others to him and the dealership and I will defiantly purchase again from him. Andreas Korallus went over and beyond to make our experience great and also made sure the car was perfect from scratches etc. before we surprised our son. He stated that he wanted to make it perfect for our son and for that I am most grateful. My son loved the car. We also will like to thank Peter Korallus for stepping in and handling the situation that we encounter with Jeff walker and Bill Harris for getting my paper work done in a timely matter as well as Andres Cordero for explaining to me different products I can add to my car. Thanks Diondre and Sharonda Sweezer

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Diondre and Sharonda, glad we were able to make your car buying experience so great. Thank you for leaving us with such great reviews. Hope you enjoy your new purchase!


    Hide Full Review
  • Great experience!!

    Came in to look at a car test drove it.loved the car and was a great buying experience. John mekhiel sales rep and Henry kruchko product specialis...

    Dealer Response

    Justin, thanks for leaving us a great review!


    Show Full Review

    Came in to look at a car test drove it.loved the car and was a great buying experience. John mekhiel sales rep and Henry kruchko product specialist where great to deal with!! John was a man of his word and took care of all my needs and then some!!

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Justin, thanks for leaving us a great review!


    Hide Full Review
  • New QX60!

    I came to this dealership to look at a 2015 QX60 I had found on cars.com. The car had been sold when I arrived, BUT Andreas Korallus and team were...

    Dealer Response

    Glad we were able to make your car buying experience smooth and easy. Thanks for leaving us with such kind words. Hope you enjoy your QX60!


    Show Full Review

    I came to this dealership to look at a 2015 QX60 I had found on cars.com. The car had been sold when I arrived, BUT Andreas Korallus and team were determined to find me a comparable vehicle. I ended up with a brand new BEAUTIFUL 2016 QX60 for basically the same price as the 2015. The team was fun to work with and they made the process very easy and stress free. I will definitely recommend this dealership and Andreas Korallus to our friends and family!

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Glad we were able to make your car buying experience smooth and easy. Thanks for leaving us with such kind words. Hope you enjoy your QX60!


    Hide Full Review
  • John Mekhiel Was Fantastic!!

    I recently purchased my Infiniti Q50 AWD 2015 from Infiniti of Clarendon Hills and John Mekhiel made the whole experience a great one. John was ve...

    Dealer Response

    Glad you had a great experience. Thanks for the glowing review. Hope you enjoy your Q50!


    Show Full Review

    I recently purchased my Infiniti Q50 AWD 2015 from Infiniti of Clarendon Hills and John Mekhiel made the whole experience a great one. John was very courteous, extremely knowledgeable and highly professional. John helped me find a car that I was looking for and he made the whole process very pleasant. John always called me back promptly and he was and still is available anytime I need his help. I would highly recommend Infiniti of Clarendon Hills and John Mekhiel to anybody who is looking to by an Infiniti.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Glad you had a great experience. Thanks for the glowing review. Hope you enjoy your Q50!


    Hide Full Review
  • Wonderful Experience

    My wife and I recently visited Infiniti of Clarendon Hills to check out the QX60. Neither of us had driven in the QX before, but after test drivin...

    Dealer Response

    Shaun, thanks for leaving us with such a great review. Hope you enjoy your QX60!


    Show Full Review

    My wife and I recently visited Infiniti of Clarendon Hills to check out the QX60. Neither of us had driven in the QX before, but after test driving the car and learning more about the features, we were ready to buy it. The sales rep that helped us was John Mekhiel, and he was extremely friendly, knowledgeable about the car, and in no way pushy for us to rush into a purchase. We had a great experience during the entire process, from meeting with John, reviewing all features of the call in detail, and then driving off with it. We would recommend anyone visit Infiniti of Clarendon Hills if in the market for an Infiniti!

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Shaun, thanks for leaving us with such a great review. Hope you enjoy your QX60!


    Hide Full Review
  • Great Experience

    Great Service across the board. Felt like I was treated fairly through the whole process.

    Dealer Response

    Kevin, thank you for the review. Glad you had a great experience!


    Show Full Review

    Great Service across the board. Felt like I was treated fairly through the whole process.

    Shopped for a new car
    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Kevin, thank you for the review. Glad you had a great experience!


    Hide Full Review
  • Rate this Dealer

    Jeff Walker was very honest and straight to the point. He was very informative and did not try to hide or mislead anything. I will defiantly retur...

    Dealer Response

    Thank you for the outstanding 5 star review!


    Show Full Review

    Jeff Walker was very honest and straight to the point. He was very informative and did not try to hide or mislead anything. I will defiantly return and do more business with him.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the outstanding 5 star review!


    Hide Full Review
  • GREAT SALES EXPERIENCE!!!

    From the start of our communication, Jeff Walker was a true professional and one of the nicest people I've had the pleasure of working with in qui...

    Dealer Response

    Joy, thanks for leaving us with such kind words. Glad you had such a great experience. Thanks for the review!


    Show Full Review

    From the start of our communication, Jeff Walker was a true professional and one of the nicest people I've had the pleasure of working with in quite some time. He was very thorough and informative throughout the entire process. Jeff's transparency was much appreciated, he is a stand-up guy! He answered all of my questions delightfully. You can tell that Jeff's knowledge in the business extends far beyond knowing how to sell an automobile. Jeff provides you with a valued one-stop shop type of service. He is totally hands on through and through so you feel his presence from beginning to end. As I stated in my header, this was a GREAT SALES EXPERIENCE!!! THANKS JEFF!!

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Joy, thanks for leaving us with such kind words. Glad you had such a great experience. Thanks for the review!


    Hide Full Review