Wilson Premier Hyundai

4.1 out of 5 4.1

Reviews

4.1 out of 5 4.1
82 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    April 9, 2020

    Our salesman, John Cuatt, was incredibly friendly, knowledgeable and made sure we got the vehicle that was right for our needs with the amenities that... we wanted. There was no pressure or aggressive tactics. We have taken 2 road trips and look very forward to many more.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 1.0 out of 5
    March 24, 2020

    Bought a used car 5 months ago and have had nothing but issues. Sales side refuses to take any responsibility for selling a paper weight labeled as a car.... Keep throwing it on the service center to fix the reoccurring issues that they just put a bandaid over, trying to make the car last until I’m out of my 45k mile warranty so they can push another car sale. Have had nothing but bad experiences with this entire company. Would NOT recommend.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • June 20, 2018

    It was truly a pleasure to work with Phylicia Burt who tried to get me into a good, dependable, used car. Mrs.Burt was professional & always answered... any question I had- her mgrs worked well with her too! The staff at Wilson Premier Hyundai knows the meaning of teamwork & that's why their business is so successful! You won't be disappointed if you go to Wilson Premier Hyundai!

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Hi Richard - We depend on you, our customer, to let us know how we can improve. Thanks for taking the time to give us feedback!

  • 5.0 out of 5
    December 14, 2019

    John was very helpful in my new car purchase. He made the buying process very easy. This was the easiest car purchase I have ever made I highly recommend... this dealership.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    September 22, 2019

    Steve Sparkman was SO helpful when we decided to go car shopping at WPH. He informed us well on what we were purchasing and made car shopping much easier... than I thought it would be. 5 Stars!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    September 9, 2019

    The salesman, John Cuatt, was friendly. No high pressure, aggressive tactics. Was an easy transaction and I never felt uncomfortable. He found just what... I wanted and financing was a breeze.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    June 24, 2019

    I am very satisfied with the customer service I received from the moment I walked in the door.Bianca was so awesome she made the process very easy for... me. Her calmness will calm anyones nerves. I thank you for helping me a that I absolutely love..

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    June 1, 2019

    Today I had a great experience at the dealership. Everyone was so kind, pleasant, and helpful. Bianca sold me my car. She was absolutely wonderful! Overall,... every person that I had an encounter with was awesome. If you are in need of a new car, this is the place to go.

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • 1.0 out of 5
    December 10, 2018

    Found a used car through one of the online sites and called this dealership to discuss the car. Sales representative on the phone(Saturday) was very... courteous and we discussed that we would be traveling to the dealership the upcoming Monday. Monday morning 8:00 a.m. we phoned the dealership and reiterated that we were leaving to be there around mid-morning. We traveled over an hour with cash in hand to purchase the car. I took off 1/2 a day of work. We arrived and saw the car sitting right outside of the showroom. We looked it over, opened the doors and found the car to be in great shape. We were very excited to make the purchase. We walked inside, and we were seated with a sales representative who went through the usual introductory material before making a purchase. Less than 15minutes later, another sales representative came to the desk where we were sitting and proceeded to tell us that the car had "just sold, like 10 minutes ago." The dealership wasn't that busy, and we had been on the property at least 20-30 minutes and we never saw anyone looking at the car. Nor, did anyone approach us while we were opening the doors and sitting in the car that someone else had purchased it. Nor were we given the common decency of a call to tell us that someone else was looking at the car, especially since we traveled over an hour to the dealership. I wish we had looked at the reviews for this dealership before losing half a days work, a tank of gas, and 3 hours of time expecting HONESTY AND INTEGRITY FROM THIS DEALERSHIP! Worst car buying experience in my life!

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 5.0 out of 5
    August 23, 2018

    All of the staff members were so wonderful. They did not pressure us in any way. The patience that they showed us was far above board. We were treated... like family and would encourage anyone looking for a car to choose this dealership. Our sales person, Jae, was precious and the business manager, Michael was the best. A special thanks to all!!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for driving to shop with us all the way from Philadelphia. We are proud to have you as a customer and to help you find the right car, at th...e right price. I'll tell Jae and Michael about your comments. They'll be thrilled! Again, thanks for doing business with us, and we look forward to seeing you again soon! Bobby Stevens, General Manager

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