John Harvey Toyota

4.6 out of 5 4.6

Reviews

4.6 out of 5 4.6
31 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    January 28, 2019

    Andrew Barrow, Service Manager and Mario Calloway, Parts Department provide gold star customer customer service. They are very nice, friendly, courteous,... respectful knowledgeable and professional!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    January 22, 2018

    I started the day wanting to test drive 5 different crossovers to narrow down my search. After 2 other dealerships offered one test drive and tried to... sell me their brand, Lily offered ALL of them for me to test, saving me time and effort. She listened to what I was trying to accomplish, and made it happen. SOLD!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    April 27, 2017

    Best customer service and no surprise fees. I highly recommend this dealer..

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    April 21, 2017

    Appreciate the personal service by all your staff, especially Darlene Miller!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    April 21, 2017

    Appreciate the personal service by all your staff, especially Darlene Miller!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    March 27, 2017

    Mun Kelly was awesome and fast, great customer service and knowledgeable! Keep up the good job!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    March 3, 2017

    Mun Kelley is wonderful. She is very personable and knowledgeable.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    March 3, 2017

    Billy Jones was awesome and his customer service is exceptional each time I bring my car for service at the Lexus dealership in bossier city. This days... good customer service is hard to find but not with Billy. He is the reason I bring my car there for service. He is respectful, willing to help and offer solution without pressure and above all understanding and knows about cars!!!! Down right family man thanks a lot Billy for all u do.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 1.0 out of 5
    September 4, 2016

    bad customer service, Josh Stevens was the sale man. After he get through with you to sell, he wont even gonna bother with you which is very unprofessional.... Must read every paperwork before sign documents!

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • 5.0 out of 5
    June 28, 2016

    I would like to let you know how satisfied I am with the service on my 2014 Tundra. My wife and I have been satisfied John Harvey Toyota / Lexus customers... for over 20 years. We have known Darlene Miller in service for those 20 years and want you to know what a great associate she has been for John Harvey and us. We have never been disappointed in buying, leasing or service for our cars and trucks. Great company with excellent customer service! Thank you.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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