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Reviews

Average Ratings

4.7
Average based on 90 reviews
  • My 2015 Camry

    We went to several Toyota dealers in the greater LA area and found Manny and all the guys in the Used Car Department very helpful! Manny, Just wan...


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    We went to several Toyota dealers in the greater LA area and found Manny and all the guys in the Used Car Department very helpful! Manny, Just wanted to thank you again for all your help in our purchase of the Camry. I really appreciated your knowledge of the car and the process to purchase it. Also, your professionalism and your levity while going through what is always a long process that can be stressful (but was not!).

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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  • Great Purchase

    We came on August 28th without an appointment, but Donn Mendoza, Matt Morente, and Tony still were able to assist us with our questions and get th...


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    We came on August 28th without an appointment, but Donn Mendoza, Matt Morente, and Tony still were able to assist us with our questions and get the car of our choice. Although the process took a very long time, we happily left Hamer Toyota with our new 2017 Camry XSE.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • Bad purchase experience with Hamer Toyota

    We just purchased a 2017 Camry from Hamer. The sales price was slightly better than competing dealers but what a mistake we made going to Hamer. ...


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    We just purchased a 2017 Camry from Hamer. The sales price was slightly better than competing dealers but what a mistake we made going to Hamer. The sales guy, Steven Robles, took forever to finally deliver the car, even though we already had a confirmed and printed price from there internet sales rep., and even though we paid cash. We just waited and waited, with no apparent progress. The car detailing was done while we were waiting for the registration documents, when most dealers fill the tank and detail the car after the price is agreed upon. After several hours at Hamer, we were finally able to go home, hungry and tired. The car was delivered without a plastic folder to contain all of the owners manuals. I have requested it twice from Steven Robles and after a week, I still don't have one. On the 3rd day of ownership, the check engine light went on. Seems to be a faulty gas cap. I asked Robles to send me a new cap so I don't have to make the drive from Camarillo to Mission Hills but he will not. He said he did not want to spend all of his commission on buying me a new cap. Even though this is my 3rd Toyota from Hamer. Mr. Robles is consistently late in returning calls and responding to emails, if in fact he follows up at all. Yesterday morning, he told me that he would have his customer relations representative call me later but as per Hamer operations go, there was no call. My advice is do not do business with Hamer. As important as a favorable price is, service and communication after the sale is even more important. DO NOT BUY A CAR FROM HAMER!!!

    Shopped for a new car
    Does not recommend this dealer
    Did make a purchase
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  • Fantastic dealer and William Nilon is the MAN!

    Bought a used van from Hamer and had the pleasure of dealing with William Nilon for the purchasing process. He made the whole thing quick, easy an...


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    Bought a used van from Hamer and had the pleasure of dealing with William Nilon for the purchasing process. He made the whole thing quick, easy and pleasant from start to finish, and was extremely personable, honest and thorough throughout every step, treating us like old friends instead of just another client. The financing was also quick and painless thanks to the excellent work of Danny ( hope I remembered his name correctly?). The dealership is also beautifully appointed and set up to make the customer comfortable and happy. All in all, a huge thumbs up and based on our experience, we will be doing business with Hamer again!

    Shopped for a used car
    Does recommend this dealer
    Did not make a purchase
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  • Hamer Toyota!!

    I went to another toyota dealer and they did not have the car i wanted, should have went straight to Hamer because i had bought 2 previous cars th...


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    I went to another toyota dealer and they did not have the car i wanted, should have went straight to Hamer because i had bought 2 previous cars there (1st gen xb and tc). I was surprised of the inventory they have at Hamer and with in 5 minutes of being there i was already standing next to the car i was looking for getting ready or a test drive!! Jose Fonseca is the best! thank you so much! felt like i didnt do anything! got the best deal i could!! ask for fonseca!!

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • great experience

    Victor Espinosa was recommended by a fiend and he was great. We told him our concerns and he guide us in purchasing a new Toyota corolla as our 2n...


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    Victor Espinosa was recommended by a fiend and he was great. We told him our concerns and he guide us in purchasing a new Toyota corolla as our 2nd car. We needed something in the budget and that was achieved. We were in and out. Best of all, we went home the same day with the car!

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • Great service

    Lance was my sales person. He was very helpful in getting a good deal for me. He even drove to another dealership to help me get the exact car tha...


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    Lance was my sales person. He was very helpful in getting a good deal for me. He even drove to another dealership to help me get the exact car that I wanted.Overall, it was very satisfying experience including the price of the car that he helped me to get.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • Great experience!

    I had a great experience over the internet and on the phone while I was researching to buy a car for my son. They were great!! Great price!


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    I had a great experience over the internet and on the phone while I was researching to buy a car for my son. They were great!! Great price!

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • Best experience ever!!!

    I helped my daughter with the purchase of her 2016 Prius Three Touring. We did our research for months. I saw a couple of great Prius' on the inte...


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    I helped my daughter with the purchase of her 2016 Prius Three Touring. We did our research for months. I saw a couple of great Prius' on the internet so I called and spoke with Lance and Megan in the internet department. Lance quoted us a great out the door price. We went in same day. Megan came out introduced herself and said Lance would be with us shortly. When Lance came out, he confirmed our discussion and said he'd be back with the car for a test drive. They gave us water while we waited. Lance got my daughter what she wanted with a little extra for the price he quoted. She was very pleased. Our finance guy was Armando. He was so great. This is usually where you feel the pressure but he was very kind. This was the best experience I had thus far in purchasing a car. Lance and Armando are the best! I can't thank Lance enough for all his help. My daughter is very picky and he made sure she got exactly what she wanted.

    Shopped for a new car
    Does not recommend this dealer
    Did not make a purchase
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  • Best experience ever!!!

    I helped my daughter with the purchase of her 2016 Prius Three Touring. We did our research for months. I saw a couple of great Prius' on the inte...


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    I helped my daughter with the purchase of her 2016 Prius Three Touring. We did our research for months. I saw a couple of great Prius' on the internet so I called and spoke with Lance and Megan in the internet department. Lance quoted us a great out the door price. We went in same day. Megan came out introduced herself and said Lance would be with us shortly. When Lance came out, he confirmed our discussion and said he'd be back with the car for a test drive. They gave us water while we waited. Lance got my daughter what she wanted with a little extra for the price he quoted. She was very pleased. Our finance guy was Armando. He was so great. This is usually where you feel the pressure but he was very kind. This was the best experience I had thus far in purchasing a car. Lance and Armando are the best! I can't thank Lance enough for all his help. My daughter is very picky and he made sure she got exactly what she wanted.

    Shopped for a new car
    Does not recommend this dealer
    Did not make a purchase
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