Fields Chrysler Jeep Dodge RAM

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Reviews

Average Ratings

4.6
244 lifetime reviews.
  • Genuinely Helpful

    Great inexpensive service, really felt like they cared about my vehicle.

    Dealer Response

    Thank you, Osvaldo, and it's because we do genuinely care. We make it our business to know our customers and provide you with the highest level of...


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    Great inexpensive service, really felt like they cared about my vehicle.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you, Osvaldo, and it's because we do genuinely care. We make it our business to know our customers and provide you with the highest level of customer service and I'm happy to learn we accomplished this for you. Fields Matters Because You Matter. Thank you for your business! Sincerely, David Simoni, GM.


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  • Very friendly, great service!

    Fast service and friendly staff! Highly recommend!

    Dealer Response

    Thank you, Joy! If there is anything else we can do to elevate your ownership experience, please don't hesitate to ask. Best Regards, David Simoni...


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    Fast service and friendly staff! Highly recommend!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you, Joy! If there is anything else we can do to elevate your ownership experience, please don't hesitate to ask. Best Regards, David Simoni, General Manager.


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  • Thanks

    I had a pretty good experience with the service department. Then ended up getting a new truck. It was a good day!

    Dealer Response

    That's great, Felix! Congratulations on your new truck! We appreciate your feedback and if there is anything else we might be able to do to height...


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    I had a pretty good experience with the service department. Then ended up getting a new truck. It was a good day!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    That's great, Felix! Congratulations on your new truck! We appreciate your feedback and if there is anything else we might be able to do to heighten your experience with us further, please let us know. Sincerely, David Simoni, GM.


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  • Service experience

    Was met by service writer David with a smile. He called me as soon as my service was done. Excellent experience.

    Dealer Response

    That's great to learn, Mr. Partridge! I'll will pass the "kudos" along to David and our Team! Fields Matters Because You Matter. Thank you for you...


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    Was met by service writer David with a smile. He called me as soon as my service was done. Excellent experience.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    That's great to learn, Mr. Partridge! I'll will pass the "kudos" along to David and our Team! Fields Matters Because You Matter. Thank you for your business! Sincerely, David Simoni, GM.


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  • Tire and Oil Change

    I had worked previously with Marcus so he knew what I needed when I arrived. He handled it very efficiently and professionally. Great service as a...

    Dealer Response

    That's great to hear and I'll be sure to let Marcus know of the job well done! Thank you for your business and for your feedback! We appreciate yo...


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    I had worked previously with Marcus so he knew what I needed when I arrived. He handled it very efficiently and professionally. Great service as always.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    That's great to hear and I'll be sure to let Marcus know of the job well done! Thank you for your business and for your feedback! We appreciate your business and look forward to serving you in the future. Best Regards, David Simoni, GM.


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  • Sandy

    Sean very helpful. He kept me informed on the progress of the service to my Jeep answering all my questions.

    Dealer Response

    That's great to learn, Sandy! Thank you for your great feedback regarding Sean. I'll be certain to pass that along to him and share with our team....


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    Sean very helpful. He kept me informed on the progress of the service to my Jeep answering all my questions.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    That's great to learn, Sandy! Thank you for your great feedback regarding Sean. I'll be certain to pass that along to him and share with our team. It's a pleasure doing business with you! Sincerely, David Simoni, General Manager.


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  • Special thanks

    Tom Richmond is an example for the best customer service you can get he was polite professional and did everything without even you ask. Thank yo...

    Dealer Response

    Thank you! At Fields Chrysler Jeep Dodge Ram, we make it our business to know our customers and provide you with the highest level of customer ser...


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    Tom Richmond is an example for the best customer service you can get he was polite professional and did everything without even you ask. Thank you for making my experience great

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you! At Fields Chrysler Jeep Dodge Ram, we make it our business to know our customers and provide you with the highest level of customer service. I'm delighted to learn that we succeeded in this. If there is anything else we may do to heighten your ownership experience, please give me a call or drop by my office the next time you stop in. Sincerely, David Simoni, General Manager.


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  • Great crew just a few kinks

    For the most part everyone working it feels is great. There are sometimes when technical difficulties do get in the way however.

    Dealer Response

    We are delighted to serve your automotive needs. It's great to hear you are consistently enjoying your experience at Fields Chrysler Jeep Dodge Ra...


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    For the most part everyone working it feels is great. There are sometimes when technical difficulties do get in the way however.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are delighted to serve your automotive needs. It's great to hear you are consistently enjoying your experience at Fields Chrysler Jeep Dodge Ram. If there is anything else we may do to heighten your ownership experience, please give me a call or drop by my office the next time you stop in. Sincerely, David Simoni, General Manager.


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  • Recall

    Only complaint I would have was with Jackie when she checked the returned loaner- understand you have to check it for any damage but the way she c...

    Dealer Response

    Thank you for your review of Fields Chrysler Jeep Dodge Ram. I am glad to hear that overall your experience was positive. I am disappointed to hea...


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    Only complaint I would have was with Jackie when she checked the returned loaner- understand you have to check it for any damage but the way she checked every crevice over and over again going back over it several times with me standing right there made me feel like I was she thought I was hiding something - I will just have a friend pick me up next time !

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your review of Fields Chrysler Jeep Dodge Ram. I am glad to hear that overall your experience was positive. I am disappointed to hear that parts of your experience with our staff didn't meet your expectations. This is critical feedback that will be used in training our staff. Thank you and we look forward to your next visit. Kind Regards, David Simoni, General Manager.


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  • Great service department

    Service goes above and beyond for you. Sales, not so much.

    Dealer Response

    Thank you for stopping in! I want to personally thank you for the 5-Star rating and look forward to seeing you again here at Fields Chrysler Jeep ...


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    Service goes above and beyond for you. Sales, not so much.

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for stopping in! I want to personally thank you for the 5-Star rating and look forward to seeing you again here at Fields Chrysler Jeep Dodge Ram for your next service interval. If you have any questions, or would need any further assistance, please stop in my office or look me up; I'm always available. Kind Regards, David Simoni, General Manager.


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