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Had a leak in my car 2 weeks after buying also they were supposed to put my bank as the lean holder and didnt so had to pay $80 for that.
.Brought car in for 1st oil change tire rotation and check and top fluids had to take back car for air in tires next day low air pressure light came two... days later low fluid light come on did not take back did my own filling of fluid hope this service is not how you operate when I have to back for service
Very Courteous, friendly, professional service every time I come in. I keep coming back because of that, thanks guys!
Outrageous prices for services performed! Apparently oil changes and tire rotations are not covered for 2 years or 24,000 miles like Chevrolet says they... are when you purchase a new truck from them!
Easy web appointments, short wait, secure feeling that service tech's knew how to take care of the vehicle. Short wait time was very appreciated.
Employees were very friendly. Had me in and out in less than 1 hour. They was very quick to answer a couple questions I had.
Rohrich has people who care about you and your vehicle. Great customer service. I love the loaner program but what I care most about is that the crew... of people working there really care about me as a person. Truly a great experience. Thank you Charlie, John, Mike and everyone!
I started my day on a Toyota dealership, not one person approached me, so I departed and arrived at your lot. Within 5 min. my wife and I was approached... by a salesman, Chris Tarwacki. He was very accommodating and eager to show me the vehicle of my chose. My wife and I felt welcomed and not pressured. As a result of this visit I purchased a vehicle two days later.
I've told numerous people about the fast & accurate SERVICE @ Rohrich. In the 1980's we dealth with them in the Cadillac division with a Cimarron. They... were great then And NOW they are great.The gentlemen there are always professional. And Krystle is a master of effective customer service @ Rohrich Chevrolet dept. I should know I teach a college course on customer service @ CTA (adjunct Faculty) ..And Krystle is the personification of that course.. All The Best Craig 'Buzz' & Barb Conroy Gibsonia, PA Feel free to circulate my response to everyone, Rohrich is the standard all dealerships should strive to become.
My salesperson Kevin did an amazing job and I left completely satisfied!