Reineke Ford Lincoln of Lima

4.6 out of 5 4.6

Reviews

4.6 out of 5 4.6
311 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    December 23, 2018

    Very friendly and they made the purchase process VERY easy and fast.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    We really appreciate you taking the time to leave us feedback on your visit! At Reineke Ford Lincoln of Lima, we value our customers and we look forwa...rd to seeing you on your next visit. Take care!

  • 5.0 out of 5
    December 18, 2018

    Alan, Neal, and everyone at the dealership were very helpful and thorough throughout the buying process. There were many questions asked and answered as... I was looking for specific features on the vehicle and they didn’t stop until they found exactly what I was looking for. Thank you so much to everyone who put up with everything to get me the perfect ride!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • May 11, 2018

    the staff was very friendly and extremely helpful. I will highly recommend them to anyone needing a new or used car. Very good car buying experience.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 3.0 out of 5
    August 8, 2018

    Purchased a low mileage used truck for my son. The sales experience was fine but was told the truck went through a "thorough" service inspection. They... replaced some items but almost immediately after getting home we realized another 1100 dollars was needed to make road worthy. Very easy items that should have been noticed upon an inspection. Leaking water pump, bad throttle body sensor which means no cruise control. Blown manifold gasket, leaking rear pinion seal and bad right side wheel hub.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Mike - We at Reineke Family Dealerships pride ourselves on creating a great customer experience and apologize that you received anything less. We valu...e your feedback, positive or negative, so that we can learn from each situation. Please send us your best contact number, so we can call and clear up any issues you might have or give our General Manager, Mike Saddler, a call at 419-227-7400. Thanks.

  • 1.0 out of 5
    July 3, 2018

    The staff was friendly but, only because they want you to buy a car. I will not be recommending this dealership to anyone and advising those wanting to... go here, not to.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    May 8, 2018

    As always...quick,complete service with a smile. Friendly staff in a clean environment. I watched numerous fellow customers totally enjoy the free donuts... and coffee. Glad for the complete service I received at an affordable price.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    May 4, 2018

    Had another great experience and I am now driving the vehicle I desired.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Benjamin, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. If you have any additional needs or qu...estions, we will be more than happy to assist you! Safe travels!

  • 5.0 out of 5
    April 28, 2018

    We were in for regularly scheduled oil change. As usual, service was done in timely manner and everyone was courteous and friendly. Thank you for making... our visit a good one as usual in our experience.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Tonnette, we're pleased to hear everything was completed in a timely manner and to your satisfaction! We are always more than happy to assist you if a...nything else comes up. Take care!

  • 4.0 out of 5
    April 27, 2018

    Nice friendly service and quick repair time. Nice courtesy service also.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    April 25, 2018

    Extremely friendly staff. No pressure atmosphere and they got me exactly what I wanted.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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