Reineke Ford Lincoln of Lima

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Reviews

Average Ratings

4.8
241 lifetime reviews.
  • Excellent Experience

    I purchased a car from this dealership and it went very well. All of the staff was friendly and courteous. Brian covered all of my options and was...


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    I purchased a car from this dealership and it went very well. All of the staff was friendly and courteous. Brian covered all of my options and was very quick to answer any questions I had. It was a very good experience, and I will definitely do business with them again.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Unsatisfied customer.

    Took my daughter and her boyfriend to see if it was possible to trade their old beater for a new car. There was a specific model they wanted. If t...

    Dealer Response

    We are so disappointed to learn of this situation you have described. We would like the opportunity to try and regain your trust in our business a...


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    Took my daughter and her boyfriend to see if it was possible to trade their old beater for a new car. There was a specific model they wanted. If they could not get that model, they were perfectly fine with keeping their old beater. The salesman, on the other hand, tried to get them to sign papers on a model they didn't like at all. My daughter and her boyfriend were really getting frustrated and asked for the keys back so they could leave. The salesman quickly changed the subject and ignored the question. A few minutes later, they asked for the keys again. Yet another attempt to get their keys was ignored. Finally, they asked the finance manager for the keys and they were returned. This salesman was very friendly and polite at first, but quickly changed his tune when they declined an offer on a vehicle they did not like at all. Very disappointed. I've used this dealership for other purposes, such as service needs and never had a problem, but will never use them to purchase a vehicle for me or anyone I know.

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    We are so disappointed to learn of this situation you have described. We would like the opportunity to try and regain your trust in our business and resolve this matter for you. Please give us a call at (419) 223-3673 at your earliest convenience so we can work with you to make this better. We look forward to speaking with you soon. Take care.


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  • Great Experience

    Ford Lincoln should be honored to have this dealership. Great service sales top notch management.

    Dealer Response

    It is great to read such wonderful comments about your recent experience with us! Check our social media pages to stay in the loop on product news...


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    Ford Lincoln should be honored to have this dealership. Great service sales top notch management.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    It is great to read such wonderful comments about your recent experience with us! Check our social media pages to stay in the loop on product news and updates so we can help you again on your next visit!


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  • Mrs. Nancy

    Nills was able to present us with a new car after I totaled my year old CMax Energi. He found one a year newer with more bells and whistles than ...


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    Nills was able to present us with a new car after I totaled my year old CMax Energi. He found one a year newer with more bells and whistles than my last one. The reabates were awesome. I drove away the same day with my new car.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Lease

    Sales rep was very knowledgable and helpful..He answered all my questions and some I didn't ask..


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    Sales rep was very knowledgable and helpful..He answered all my questions and some I didn't ask..

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 2016 F150 XL

    Great experience and friendly service! Matt and Austin were very professional and knowledgeable. The truck had to be sourced from Cincinnati and t...


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    Great experience and friendly service! Matt and Austin were very professional and knowledgeable. The truck had to be sourced from Cincinnati and they kept me informed on the process.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Good service.

    Needed battery replacement. Was able to get in right away in spite of it being around lunchtime. Work was also done in a timely manner.


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    Needed battery replacement. Was able to get in right away in spite of it being around lunchtime. Work was also done in a timely manner.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • good service

    courteous service clean surroundings great people would recommend them


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    courteous service clean surroundings great people would recommend them

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Purchase/ warranty experience of our new Ford Edge

    Very pleasant. My wife brought here new Edge in for warranty work and she was satisfied with the experience. As I have always said: Happy wife Hap...


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    Very pleasant. My wife brought here new Edge in for warranty work and she was satisfied with the experience. As I have always said: Happy wife Happy life!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Purchase/ warranty experience of our new Ford Edge

    Very pleasant. My wife brought here new Edge in for warranty work and she was satisfied with the experience. As I have always said: Happy wife Hap...


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    Very pleasant. My wife brought here new Edge in for warranty work and she was satisfied with the experience. As I have always said: Happy wife Happy life!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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