Germain Mazda of Columbus

4.3 out of 5 4.3
Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 7:00 AM - 6:00 PM

Germain Mazda of Columbus Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

8:00 AM - 2:00 PM

Sunday

Closed

Special Offers

Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
See all Special Offers

About Our Dealership

Dealer on Cars.com since November 2011

Germain has served the Columbus area since 1947 and is proud to now represent Mazda. At Germain Mazda, the foundation i

...

s great selection and premier service every time, we guarantee it. As the only dedicated Sales and Service Mazda facility in Columbus, it is our mission to take exceptional care of our customers, and to build long-term relationships that keep our clients coming back.

"Dealer Rater - 2015 Consumer Satisfaction Award Recipient."

Service

Multi-Point Inspection

Complimentary

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.3 out of 5 4.3
120 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    August 26, 2019

    I had a great experience purchasing a used Mazda from Mike Worthington. He was easy to work with and was able to get us everything we needed. I highly... recommend contacting Mike if you are looking to purchase a new or used car. I absolutely hate buying cars, but this experience was one of the best.

    5.0 out of 5
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    March 31, 2019

    I expected better service based on the ratings. I was doing a trade-in and having my car appraised. They appraised my car for $1,500 below a competitor... after saying "Good news your car is in great shape!" Do not trust their appraisals if you're doing a trade-in. Go somewhere else first and go there with those figures. They did end up matching the competitor offer, which would not have happened if I didn't go somewhere else first. I expect car salesmen to be a little sleazy, but the amount of haggling, back and forth, was ridiculous. I was literally standing up to walk out because I wasn't desperate for a car before they were able to meet me at my budget, and I probably still overpaid. After all that, I was literally there just sitting for four hours waiting to see the finance guy. We were literally there from 9:30 am - 5:00 pm. At one point I told them I had to leave because I'm 7 months pregnant and hadn't eaten since 9am. They tried to make us hurry back even though when we got back we still sat there waiting. The salesman also made promises regarding the car, saying they would have the imperfections buffed out and the car completely detailed by Monday (bought the car, used, on a Saturday). I was fine with that. I go to pick the car up Monday. Nothing is buffed out. Then he looks me in the eye and says he didn't say it. Ok. So now we're just lying. I'm a reasonable person and understand how things work if you set appropriate expectations. If he said it would take a week or two weeks I wouldn't care as long as I know that. But he lied and wasted my time having me drive back and forth when nothing had been done. When I come back again, the area was fixed but the car had not been detailed. At all. The back was filthy like it hadn't been vacuumed, the front seat had spots all over it, none of the floor mats were down, there were dirty spots near the front mirrors, this car had not been detailed. This is my second time coming back. To say I was frustrated is an understatement. They vacuumed the car and attempted to get the seat clean while I waited there and I just took the car because I honestly didn't want to deal with them anymore and plan on actually having the car detailed elsewhere. Which is another $100 out of my pocket. I wouldn't recommend this place to anyone, especially friends or loved ones, because I'd be embarrassed at the service they'd receive. Maybe if you buy new or aren't trading in a car with negative equity (even though you put a couple thousand down...) you'll have a better experience.

    1.0 out of 5
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    3.0 out of 5
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    2.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • May 30, 2017

    We had a great experience buying a car from Germain Mazda. Ours salesman was Mike Worthington. He was very nice, personable, knowledgeable, and worked... extremely hard to negotiate us a good deal on the car we chose to buy. We had a million questions and requests and Mike and everyone at the dealership was patient and accommodating to our needs. We started out our car buying journey under the impression that no car dealer could be trusted, but the people at Germain proved that assumption wrong. They got us great financing and everything they told us was true from our salesman Mike to the finance people. One of their mechanics even put the car on the rack for us to look at it! Mike, Sonny, Zack and everyone else involved - Thank You!

    5.0 out of 5
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    Not Applicable
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    5.0 out of 5
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    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hemphill Family, Thank you for stopping by the store, we enjoy helping you. Mike is fantastic and fun to work with, he has a lot of energy and kno...wledge to go with it. There is no doubt we have a great team here at Germain Mazda. Thank you for the review and happy driving!!!!

  • 1.0 out of 5
    March 9, 2019

    I made the mistake of leasing a car from Germain Mazda of Columbus. I could never get them to provide the second set of keys. When I contacted the Manager,... Tim Nilsen, he simply ignored me and refused to respond. Fortunately, I had Mazda Capital Services make note of Germain’s incompetence. When I did finally return the lease, Germain tried to charge for the missing key. Sketchy Tim and his team claimed they would have made it right, but now that the car had been returned (by them), they couldn’t. But they would be more than happy to help ‘ease the burden’ on the purchase of another car. I didn’t buy my next car from them. I’ll never buy another Germain car again. There are plenty of better rated Mazda dealers nearby (Jake Sweeney, Byers and Ricart) that won’t try to con you like Germain and sketchy Tim.

    1.0 out of 5
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    5.0 out of 5
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    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 9, 2018

    Our Sales Conultant, Carlos Whye, was extremely helpful by providing information on used vehicles several months prior to our purchase. He waited patiently... for us until we were ready to purchase and made the buying process smooth and easy. Chris in Finance was easy to work with and made the paperwork process hassle free. They both stayed more than an hour after closing time to take care of us. We have been longtime Mazda owners and the Germain Mazda service department, Amy, Toni, and Jeff are ALWAYS great to work with. I love driving a Mazda and I love buying and servicing our car with Germain Mazda!

    5.0 out of 5
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 24, 2018

    Mike And team was awesome! Made my first car buying experience a breeze!

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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 22, 2018

    Rusty took his time discussing all options. A plus. Would recommend this dealership (and specifically this salesman without hesitation). I would recommend... to my friends.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 16, 2018

    Just leased a ‘19 cx-9. Great features/upgrades. Sporty drive. Dark blue ext looks sharp. Also impressed by customer service. Rusty Wilson really listened... to our needs and was responsive at every stage of process

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 10, 2018

    My daughter just relocated from out of state and bought a new CX5 a few weeks ago. We chose Germain because of it's location and are so happy we did.... Mike Worthington was exceptionally helpful, knowledgeable, and patient as we compared and asked a million questions to be sure she chose the right vehicle. No pressure -- when we had decided, Germain stepped up with a very competitive price and found just the car for her. Very happy with the experience.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 22, 2018

    Recently my wife and I stopped at Germain Mazda to look at the new Mazda 6. We were greeted by Russell (Rusty) Wilson. I will say that we have never met... a salesman that is as friendly and knowledgeable as he is. He made this experience of buying a car as easy as it could be. We were never presured and we were given the time to discuss and make decisions. I will be sure to tell my friends the best place to purchase a car. Thank you Rusty for making this a great experience. Ric and Mary

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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