Germain Mazda of Columbus

New 888-571-0223 Dealer Website
Used 888-860-8807 Email Dealer
Service 866-442-2326

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Reviews

Average Ratings

5.0
Average based on 53 reviews.
  • Professional dealership

    Germain Mazda far exceeded my expectations. This was my most enjoyable and professional car buying experience ever! Sales staff, sales manager, fi...

    Dealer Response

    Hi Evan! Thank you for taking the time to let us know what a special experience you had at Germain Mazda! We are so happy that you left feeling so...


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    Germain Mazda far exceeded my expectations. This was my most enjoyable and professional car buying experience ever! Sales staff, sales manager, finance manager and spares department were professionals before being salesmen. I have never purchased a car from, or done business with a dealership like this. I didn't even feel like I was at a car dealership, it felt more like a high end restaurant or hotel where they genuinely cared about putting my priorities first. No pressure. I will recommend Germain Mazda and hope that they keep doing what they are doing!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi Evan! Thank you for taking the time to let us know what a special experience you had at Germain Mazda! We are so happy that you left feeling so satisfied with your visit and your new car. Congratulations on your purchase!


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  • Easy to work with

    Bo was great to work with, kept everything fun and lighthearted and wasn't too pushy to sell. I got everything I wanted in a car and the whole pro...


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    Bo was great to work with, kept everything fun and lighthearted and wasn't too pushy to sell. I got everything I wanted in a car and the whole process was smooth and easy.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Excellent Customer Service

    Michael Worthington provided excellent follow up responses.

    Dealer Response

    Hey Carol! Thanks for letting everyone know how good of a job Mike did following up with you. Thank you for the 5 star review!


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    Michael Worthington provided excellent follow up responses.

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hey Carol! Thanks for letting everyone know how good of a job Mike did following up with you. Thank you for the 5 star review!


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  • Honest, Friendly Dealership

    Mike Worthington reached out to me right away when I requested an online quote. He worked through the entire car-buying process with us and answer...

    Dealer Response

    We love hearing from our customers about how much they appreciate their straight forward and honest experiences at our dealership. It sounds like...


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    Mike Worthington reached out to me right away when I requested an online quote. He worked through the entire car-buying process with us and answered all our questions. Sonny took us through the financing process, but didn't push us into more than we could afford. We would definitely use this dealership again. They were honest, friendly, easy to use and no high pressure sales/pitches.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    We love hearing from our customers about how much they appreciate their straight forward and honest experiences at our dealership. It sounds like Mike and Sonny were the perfect guys to deliver a new car to your family! We look forward to seeing you again!


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  • Great New Car Purchase Experience

    My wife and I had a great experience at Germain Mazda. Mike Worthington was an excellent sales consultant. He demonstrated great product knowledge...

    Dealer Response

    It sounds like Mike and our way of doing business was a perfect match for you and your wife! We believe that the Mazda vehicles speak for themsel...


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    My wife and I had a great experience at Germain Mazda. Mike Worthington was an excellent sales consultant. He demonstrated great product knowledge and was quick to answer any questions we had. We felt comfortable during the whole process and at no time did we experience any "high pressure" sales tactics.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    It sounds like Mike and our way of doing business was a perfect match for you and your wife! We believe that the Mazda vehicles speak for themselves and that when you have a great product, and honest people, there's no need for pressure in the sales process. Thank you so much for the 5 star review!


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  • Great dealership everyone was great.

    Brittany Lyons did an EXCELLENT job.I was treated great.They all made it so easy .Real happy with the car .Thank you so much.

    Dealer Response

    Hey Walter! We think Brittany is pretty great too and we're so happy that you had such an amazing experience with her!


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    Brittany Lyons did an EXCELLENT job.I was treated great.They all made it so easy .Real happy with the car .Thank you so much.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hey Walter! We think Brittany is pretty great too and we're so happy that you had such an amazing experience with her!


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  • Best experience buying a car ever

    I just got my CX-5 yesterday and the experience there was so painless! Mike Worthington was very educated on the CX-5, all the options and helped...

    Dealer Response

    Hey Shelly! We're so happy to hear that Germain became your Mazda dealership of choice during your recent car search! Congratulations on your CX...


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    I just got my CX-5 yesterday and the experience there was so painless! Mike Worthington was very educated on the CX-5, all the options and helped us figure out which one we would love the best. We never felt pressures throughout the whole process. And as far as once we signing papers, Damon was great to work with too! We had been to 2 other Mazda dealers in the area and Gremain Mazda by far gives you the best deals and experience you could ever get without all the usual high pressure sales pitch.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hey Shelly! We're so happy to hear that Germain became your Mazda dealership of choice during your recent car search! Congratulations on your CX-5 and thank you for such a wonderful review!


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  • First and Best Experience

    I had to replace an old car with something newer and get my first car payment. As nerve-wrecking as the process can be, Rusty Wilson smoothed over...

    Dealer Response

    Hi Maria! We're so glad that Rusty made what can be a very nerve-wrecking process such a positive one! We're glad you found us to be such an ama...


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    I had to replace an old car with something newer and get my first car payment. As nerve-wrecking as the process can be, Rusty Wilson smoothed over all the worries. As the first dealership I went to, he gave great advice on the process of buying a car regardless of whether or not I would get something at that specific dealership. I ended up respecting how helpful and upfront he was about the process and went back to get a car from him and the dealership. Overall, this is an amazing place to get that first nice car and to continue going back for the service.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hi Maria! We're so glad that Rusty made what can be a very nerve-wrecking process such a positive one! We're glad you found us to be such an amazing place to buy your first nice car! We look forward to seeing you return for service!


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  • Michael is the BEST sales person ever!

    Mike knew his product very well....very informative...very personable which is also important. Everyone friendly and helpful...exceptionally! Very...

    Dealer Response

    "Best sales person ever!" Is really saying something! We think Mike is great too and we're so pleased that you two feel the same way! Congratula...


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    Mike knew his product very well....very informative...very personable which is also important. Everyone friendly and helpful...exceptionally! Very quick to get things done in a very timely manner. Would definitely be the first place I would come if seeking another vehicle. Would also recommend this particular place to others... Alley & Frank Vedock

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    "Best sales person ever!" Is really saying something! We think Mike is great too and we're so pleased that you two feel the same way! Congratulations on your new vehicle and we hope to see you again! Thank you Alley & Frank!


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  • Excellent Experience

    I purchased a 2013 AWD CX-5 from Germain Mazda with Mike Worthington. Overall, the experience was extremely positive. This was my first ever car p...

    Dealer Response

    We're glad that Mike and the team were able to make your first ever car purchase stress free and quick! We hope you enjoy your Christmas tree and...


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    I purchased a 2013 AWD CX-5 from Germain Mazda with Mike Worthington. Overall, the experience was extremely positive. This was my first ever car purchase, so I had gone in with a lot of nerves. Mike and the entire team kept me at ease, and most importantly got me a fantastic vehicle and a great price. Mike and I worked out the details of the car while sitting in the waiting area while watching the Saturday football game. The evening buying the car was stress free and was completed in under 2 hours. The complimentary Christmas tree was also a plus.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We're glad that Mike and the team were able to make your first ever car purchase stress free and quick! We hope you enjoy your Christmas tree and we look forward to seeing you again!


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