Germain Mazda of Columbus

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Reviews

Average Ratings

5.0
92 lifetime reviews.
  • Perfect Experience

    I'm actually sitting in dealership and felt the need to write a review, which I never do. As a Sales guy myself, I'm always iffy on purchases but...

    Dealer Response

    Shane and Abbie, Fantastic to hear of your great experience, thank you for your review. Zach is a fantastic sales guy, and he enjoys working...


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    I'm actually sitting in dealership and felt the need to write a review, which I never do. As a Sales guy myself, I'm always iffy on purchases but this experience has been the easiest I could ever ask for. Purchasing a car is usually stressful, and Zach Phillips and the finance staff made this the easiest choice ever. We will be in the market for another vehicle for our daughter soon, and this will be our first stop. Financing was easy. The sales process was laid back and straight forward. There is no question this will be our first stop for our next car purchase.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Shane and Abbie, Fantastic to hear of your great experience, thank you for your review. Zach is a fantastic sales guy, and he enjoys working with his customers. Have fun with your car and happy driving!!!!


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  • If you go here, ask for Mike Worthington

    I worked with Mike Worthington and it was the best experience I've had working with a car salesman. I appreciate his communication with me and how...


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    I worked with Mike Worthington and it was the best experience I've had working with a car salesman. I appreciate his communication with me and how hard he worked to get me the deal I was looking for. I would highly recommend.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great Experience

    My Wife and I Purchased a certified pre-owned Mazda with the assistance of Michael Worthington and Jeremy Ross. Excellent service, no pressure, a...


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    My Wife and I Purchased a certified pre-owned Mazda with the assistance of Michael Worthington and Jeremy Ross. Excellent service, no pressure, and fantastic pricing.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Germain does not disappoint!

    Go see Jordan at Germain Mazda of Columbus, he will not disappoint! He is personable, knowledgeable and goes above and beyond. Car buying can be ...

    Dealer Response

    Michelle, Jordan is a great salesman and does everything in his power to get what his customers need and want. Thank you so much for your revi...


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    Go see Jordan at Germain Mazda of Columbus, he will not disappoint! He is personable, knowledgeable and goes above and beyond. Car buying can be frustrating and time consuming, he definitely put us at ease.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Michelle, Jordan is a great salesman and does everything in his power to get what his customers need and want. Thank you so much for your review and have a great time in your car. Happy driving!!!!!


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  • Friendly Folks, Happy Buyer!

    Greg was awesome - very nice, informative and professional! I inquired online in the morning and got a phone call within five minutes, set up an a...

    Dealer Response

    Lindsey, You are so right, Greg is fantastic to work with!!! You are so lucky to have worked with one of the top guys. Our goal is a Happy Buye...


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    Greg was awesome - very nice, informative and professional! I inquired online in the morning and got a phone call within five minutes, set up an appointment for that evening and bought the car! They were super busy, so there was a bit of a wait but everyone was friendly and easy to work with. No "sleazy" or high pressure sales tactics, just a nice person trying to help me find a car that works for me!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Lindsey, You are so right, Greg is fantastic to work with!!! You are so lucky to have worked with one of the top guys. Our goal is a Happy Buyer!!! Happy Driving!!!!


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  • Awesome Customer Service!

    I leased my first car from Germain Mazda in 2013; a year later, my account was taken over by Jordan Hoffman. Throughout my lease I had many questi...

    Dealer Response

    Sarah, you are so right, Jordan is a great guy who cares for everyone and really easy to work with. It is important to us that our customers ...


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    I leased my first car from Germain Mazda in 2013; a year later, my account was taken over by Jordan Hoffman. Throughout my lease I had many questions, and Jordan was always there, genuinely happy to help. I never felt like I was dealing with a car salesman, but more of an old high school friend in the business. It was a pleasure working with him, and I would highly recommend him to anyone.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Sarah, you are so right, Jordan is a great guy who cares for everyone and really easy to work with. It is important to us that our customers are taken care of like our own family. It looks like its working and making a difference. Happy Driving!!!!


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  • Far Exceeded Expectations

    I purchased a new CX-9 this week from Germain Mazda. The sales process was fairly long because I wasn't sure which vehicle I wanted, and Rusty at...

    Dealer Response

    Sara, Congratulations on your new car, Rusty is spectacular at what he does and loves working with his customers. Thank you for the review, an...


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    I purchased a new CX-9 this week from Germain Mazda. The sales process was fairly long because I wasn't sure which vehicle I wanted, and Rusty at Germain provided great service and information as I compared makes/models. Once I decided on the Mazda, he continued to be prompt, responsive and helpful as I compared information from the other Mazda dealers in town. When I brought up valuation of my trade-in, he went out of the way to come pick my car up from me to have it evaluated and save me time waiting at the dealership. Their price was competitive and fair and the purchase and finance process was painless and efficient. Less than 12 hours after driving away in my new Mazda, I got a nail in the tire in a location that required replacement. They were under no obligation to do anything special for me, but replaced the tire for me at no cost, and the GM offered the complimentary replacement without me having to ask. Generally, my service expectations are extremely high and I have been extremely impressed with Germain Mazda and won't hesitate to recommend them.

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Sara, Congratulations on your new car, Rusty is spectacular at what he does and loves working with his customers. Thank you for the review, and Happy Driving !!!!


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  • S. Cochran

    Still enjoying our CX5 and the customer service from the time we bought the vehicle through current day continues to be exceptional. I look forwa...

    Dealer Response

    Suz, Thanks for the review, and yes we enjoy seeing you aslso. Glad your enjoying your CX-5 and keep on Happy Driving!!!


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    Still enjoying our CX5 and the customer service from the time we bought the vehicle through current day continues to be exceptional. I look forward to seeing Rusty, our sales person, when I bring my vehicle in for service. Kudos to everyone working at this dealership.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Suz, Thanks for the review, and yes we enjoy seeing you aslso. Glad your enjoying your CX-5 and keep on Happy Driving!!!


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  • Returning Customer

    Rusty is a great guy to work with. I always feel respected and taken care of from both him and the service technicians. I'm now on my second Maz...

    Dealer Response

    Linds, The new CX3 is a great car, we are happy you like it. Rusty is an exceptional salesman and person. Thanks for the review and keep on driv...


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    Rusty is a great guy to work with. I always feel respected and taken care of from both him and the service technicians. I'm now on my second Mazda lease with Germain, and I anticipate remaining a customer for as long as Mazda keeps making great cars. I'm very happy with my new CX3.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Linds, The new CX3 is a great car, we are happy you like it. Rusty is an exceptional salesman and person. Thanks for the review and keep on driving.


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  • 2014 Certified Mazda 6 i touring

    Zach Phillips was a pleasure to work with, very knowledgeable and professional.

    Dealer Response

    Jason, Congratulations, and thanks for the review. Zach is dedicated to his customers and loves what he does. Thanks again and happy drivin...


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    Zach Phillips was a pleasure to work with, very knowledgeable and professional.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Jason, Congratulations, and thanks for the review. Zach is dedicated to his customers and loves what he does. Thanks again and happy driving!!!


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