Thank you. Your email has been sent to the dealer.

Reviews

Average Ratings

1.6
16 lifetime reviews.
  • Worst service ever.

    everything you ever heard about "used Cars salesmen" is this place . I still don't have my registration transferred 5 months later....don't bother...


    Show Full Review

    everything you ever heard about "used Cars salesmen" is this place . I still don't have my registration transferred 5 months later....don't bother calling for services it goes to voicemail that is always full. HORRIBLE

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Worse place ever

    Salesman seemed nice at first but that's where it ended. He made me think that registration and everything was taken care of. Now 6 months later I...


    Show Full Review

    Salesman seemed nice at first but that's where it ended. He made me think that registration and everything was taken care of. Now 6 months later I got a call telling me that registration was temporary and I it was at the car dealership and if I did not pay they had no choice but to cancel it.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Dissatisfied customer

    Ok, so let me start by identifying the people that took care of us when I bought my truck. -Elena: manager -Otto: Sales associate -Alan: Mechanic...


    Show Full Review

    Ok, so let me start by identifying the people that took care of us when I bought my truck. -Elena: manager -Otto: Sales associate -Alan: Mechanic / service manager -Owner: Never spoke to him, he never took the time to deal with our issue head on. A few months ago me an my wife traveled from NC to FL and bought a 2008 Freightliner Sprinter Mini Bus at RDM when we first saw it, it had damage to the cabin canopy, no big deal, that said they would take care of that, the following is a list of things they committed themselves in fixing prior to us taking delivery of the truck: -Damage to canopy: canopy fixed, but left all masking tape on it, so it was no cleaned up, and hazard lenses missing, and lights not working. -Rear AC non fuctional: NOT FIXED, estimate $700.00 -Check engine light: NOT FIXED, turbo issues, lack of power, estimate $985.00 -Escape hatch on roof broken/leaking: NOT FIXED, water comes inside truck with any rain, estitimate $350.00 It took nearly 2 months for Alan to speak to the owner (who never took the time to speak to us), to say that they could not take care of the turbo issues, so I'm not going to waste my time submitting the rest of the estimates, at this rate they will take the rest of the year to tell me NO for the other commitments. So if you're considering buying at RDM, go somewhere else, in the Miami area there's many other dealer you can buy from, these folks at RDM only care to make money, and do not care about how they make it, but if you have to have a car you want, make sure they fix everything prior to taking ownership of the car, as a business owner this is the best advise I can give you. Sincerely, Alfredo Olguin Hernández -

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Terrible

    I financed a Ford Explorer and after 5 and half weeks they told me it needs a new engine. the said its nothing they can do cuz my warranty only c...


    Show Full Review

    I financed a Ford Explorer and after 5 and half weeks they told me it needs a new engine. the said its nothing they can do cuz my warranty only cover a month. So I have to replace the engine and still finance the car. basically I'm stuck with ca truck that doesnt run that I still owe money on.

    Does not recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • This Place is EXTREMELY unprofessional

    Paid for my tag and they still haven't submitted 3 weeks later. No apologies or anything. They tried to pass the blame off to me. This place is ho...


    Show Full Review

    Paid for my tag and they still haven't submitted 3 weeks later. No apologies or anything. They tried to pass the blame off to me. This place is horrible.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

    Hide Full Review
  • thanks but no thanks I WILL GO TO ANOTHER PLACE

    THANKS BUT NO THANKS I WII GO TO A DIFFERENT PLACE


    Show Full Review

    THANKS BUT NO THANKS I WII GO TO A DIFFERENT PLACE

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Run away fast

    I wish I would have read the reviews before I purchased a car from these crooks. I to have had all the bad experience detailed in previous reviews...


    Show Full Review

    I wish I would have read the reviews before I purchased a car from these crooks. I to have had all the bad experience detailed in previous reviews. 2 Weeks after I purchased my car the alternator went out thay only wanted to pay half. Also I am still waiting on my tag as well. The customer service lady named Ashley is the worst customer service person I have ever dealt with. Their sales tactics are far from ethical and I am not done with them yet. This is only the beginning.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    4 people out of 4 found this review helpful. Did you?

    Hide Full Review
  • I appreciated the follow up and attitude.

    I tried to buy a car they had; however they claimed to be wholesale only and wanted to give me a low ball bid on my trade, which I absolutely coul...


    Show Full Review

    I tried to buy a car they had; however they claimed to be wholesale only and wanted to give me a low ball bid on my trade, which I absolutely could not accept. However I must compliment Eddy on his friendly approach and willing to listen to my arguments. So I have no complaints at all over the customer experience, but only over the trade in value offered; I would certainly have bought if the pricing would have been a bit more realistic.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?

    Hide Full Review
  • Very dissapointed bad experience

    I bought a suburban here the service was good they promise everything at first but then 4 days later. I started to have problems with this suv i c...


    Show Full Review

    I bought a suburban here the service was good they promise everything at first but then 4 days later. I started to have problems with this suv i called the sells like 3 times to let him know never answer until i showed up to the dealer then they said it was the fuel pump and i had warranty on the engine and transmission only not the electrical funtion a $450 job they still paid half but i still had to put money out my pocket next day battery dies so i put $500 within a week very upseting not recommended at all

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Great Experience

    Very easy and smooth process. I normally don't have time to sit down in a showroom all day. I also got the best price! What an excellent way to bu...


    Show Full Review

    Very easy and smooth process. I normally don't have time to sit down in a showroom all day. I also got the best price! What an excellent way to buy a car!! The easiest and most pleasant car buying experience ever. I will definitely recommend RDM Auto Sales to my friends!" Manuel Espino, Miami, Fl

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 2 found this review helpful. Did you?

    Hide Full Review