[{"id":587913,"firstName":"Travis","lastName":"Metzger","titleText":"Finance Manager","emailTxt":"travis@akronautomall.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":4,"combinedEmpReviewCnt":31,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":42987,"certifiedEmployee":false,"deptDscrp":"Finance"},{"id":597346,"firstName":"Ceon","lastName":"Kelly","titleText":"Product Specialist","emailTxt":"ceon@akronautomall.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":7,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/42987/employees/019212000019.jpg","drDealerId":42987,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":597388,"firstName":"Mark","lastName":"Keen","titleText":"Product Specialist","emailTxt":"mkeen@northcoastauto.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":12,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/42987/employees/b4531268201f.jpg","drDealerId":42987,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":597389,"firstName":"Zach","lastName":"Hartzler","titleText":"Product Specialist","shortBioText":"I\u001am an individual that loves cars, and the car search for cars myself, and want to be able to help others with what I\u001ave learned.","emailTxt":"zhartzler@akronautomall.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/42987/employees/9a9d11409568.jpg","drDealerId":42987,"dealerEmpStartDtUtc":"1559347200","industryStartDtUtc":"1559347200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":588391,"firstName":"Kevin","lastName":"Karman","titleText":"Product Specialist","emailTxt":"kkarman@akronautomall.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":24,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/42987/employees/4444bc39f303.jpg","drDealerId":42987,"dealerEmpStartDtUtc":"1554076800","industryStartDtUtc":"1459468800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":474624,"personPtyId":35555327,"firstName":"Jonah","lastName":"Lydon","titleText":"Finance Manager","emailTxt":"Jonah@akronautomall.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":4,"combinedEmpReviewCnt":114,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/42987/employees/4dace738af41.jpg","drDealerId":42987,"certifiedEmployee":false,"deptDscrp":"Finance"},{"id":179247,"firstName":"Michael","lastName":"Mazur","titleText":"Senior Product Specialist","emailTxt":"mikem@akronautomall.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":184,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/42987/employees/2986d11657e1.jpg","drDealerId":42987,"dealerEmpStartDtUtc":"1375315200","industryStartDtUtc":"1375315200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":550638,"firstName":"Nader","lastName":"Masoud","titleText":"Product Specialist","emailTxt":"nader@akronautomall.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":30,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/42987/employees/387f078dac01.jpg","drDealerId":42987,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":551583,"personPtyId":51403325,"firstName":"Joe","lastName":"Palermo","titleText":"General Sales Manager","emailTxt":"joe@akronautomall.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":88,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/42987/employees/182e4d3cd8a9.jpg","drDealerId":42987,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":537445,"personPtyId":47672360,"firstName":"Marilyn","lastName":"Carroll","titleText":"Product Specialist","shortBioText":"I'm a single mother of two, I been in the car business for 6 years. I stated in the Internet Department for about a year. Advanced to receptionist then promoted to sales. I also received a promotion in Finance. I strive to please my customers, listen to their wants and needs and focus on their budget as I have one myself. Hobbies are spending time with my family. If your looking for customer service and an awesome experience, I'm here waiting for you.","emailTxt":"marilyn@akronautomall.com","combinedEmpAvgRatingNbr":4.7,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":89,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/42987/employees/0487c627879d.jpg","drDealerId":42987,"dealerEmpStartDtUtc":"1451606400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":550528,"personPtyId":51172485,"firstName":"Josh","lastName":"Kornet","titleText":"Finance Manager","emailTxt":"josh@akronautomall.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":38,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/42987/employees/345cc52abc90.jpg","drDealerId":42987,"dealerEmpStartDtUtc":"1514764800","industryStartDtUtc":"1396310400","certifiedEmployee":false,"deptDscrp":"Finance"},{"id":471370,"personPtyId":35555420,"firstName":"Emily","lastName":"Ross","titleText":"Product Specialist","shortBioText":"I love cars, dogs, food and adventure! Some of my hobbies include taking hikes with my two dogs Bruce and Belle, cooking, riding my motorcycle and spending time with family. Helping customers is my #1 goal! I\u001am here to earn a 5 star review whether you buy a vehicle from me or not.","emailTxt":"Emily@akronautomall.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":59,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/42987/employees/3ecf253f8598.jpg","drDealerId":42987,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":597349,"firstName":"Jesse","lastName":"Hill","titleText":"Product Specialist","emailTxt":"jhill@akronautomall.com","combinedEmpAvgRatingNbr":4.7,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":6,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/42987/employees/cfc34d66020d.jpg","drDealerId":42987,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":369228,"personPtyId":47856872,"firstName":"Rodney","lastName":"Patterson","titleText":"Product Specialist","emailTxt":"rodney@akronautomall.com","combinedEmpAvgRatingNbr":4.7,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":74,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/42987/employees/86c24e0692f5.jpg","drDealerId":42987,"industryStartDtUtc":"315532800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":450427,"personPtyId":34246067,"firstName":"Marcus","lastName":"Austin","titleText":"Product Specialist","shortBioText":"Marcus Austin, also known as The Texas Rattlesnake, was born in Texas City, Texas. He began his career as a 16 year-old selling fish and fish accessories at Petsmart, in Clear Lake,Texas. He received his bachelors degree in Literature from University of Houston - Clear Lake, and won an award for his coverage of the BP oil spill from the Texas Intercollegiate Press Association. He loves cars, exotic pets, and drives a Mini Cooper Coupe, because he blew up the Benz. This poetic car guy will make you feel at home. He has devoted his life to selling cars, and loves nothing more in life than to get someone the car they really want.","emailTxt":"marcus@akronautomall.com","combinedEmpAvgRatingNbr":4.7,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":45,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/42987/employees/ed15a6315f6e.jpg","drDealerId":42987,"industryStartDtUtc":"1293840000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":525080,"firstName":"Jason","lastName":"Washington","titleText":"Internet Sales Professional","emailTxt":"jason@akronautomall.com","combinedEmpAvgRatingNbr":4.3,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":9,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/42987/employees/abd021911c82.jpg","drDealerId":42987,"certifiedEmployee":false,"deptDscrp":"Internet"},{"id":571653,"firstName":"John","lastName":"Nguyen","titleText":"Internet Sales 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North Coast Auto Mall

4.7 out of 5 4.7
Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 8:00 AM - 6:00 PM

North Coast Auto Mall Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 8:00 PM

Saturday

9:00 AM - 8:00 PM

Sunday

10:00 AM - 7:00 PM

Service

Monday

8:00 AM - 6:00 PM

Tuesday

8:00 AM - 6:00 PM

Wednesday

8:00 AM - 6:00 PM

Thursday

8:00 AM - 6:00 PM

Friday

8:00 AM - 6:00 PM

Saturday

8:00 AM - 3:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since November 2011

North Coast Auto Mall of Akron is one of THE LARGEST USED CAR SUPER CENTER in Ohio. Our dealership stocks over 350 vehic

...

les at any time, and the selection is so robust that ANYONE can find their DREAM car here. We pride ourselves in our finance department that can get you financed with the most competitive rates from the most reputable banks. Please stop by our store at 1875 Brittain Rd. in Akron, Ohio. We are right across the street from the Chapel Hill Mall. Stop by or call our store at 330-970-2249 today to speak with a representative! We look forward to having you as a guest at our dealership, and we thank you for the chance to serve you!

"NORTH COAST AUTO MALL WILL GET YOU APPROVED AND DRIVING TODAY - CALL A SALES REPRESENTATIVE TODAY!"

Sell & Trade

Sell or Trade-in Your Car for Cash
Dealers are constantly looking for used inventory. Request an appraisal to find the cash or trade-in value of your car.
Request an Appraisal

Reviews

4.7 out of 5 4.7
2775 lifetime reviews. Includes reviews of North Coast Auto Mall from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 15, 2019

    From emails to test drive to text messages with updates to pick up all very smooth! My husband is in the automotive business and he was very impressed... with our experience.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Travis Metzger

    Finance Manager

    (5.0) 31 reviews

    Jonah Lydon

    Finance Manager

    (4.9) 114 reviews

    Nader Masoud

    Product Specialist

    (4.8) 30 reviews

  • 5.0 out of 5
    October 8, 2019

    Everyone that helped me here was a huge help in finding me a car that was perfect for me lol...everybody gets 5 stars from me. And alicia and joe was a... hugeee help so thank you again!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Ceon Kelly

    Product Specialist

    (5.0) 7 reviews

    Mark Keen

    Product Specialist

    (5.0) 12 reviews

    Zach Hartzler

    Product Specialist

    (5.0) 5 reviews

    Jonah Lydon

    Finance Manager

    (4.9) 114 reviews

    Nader Masoud

    Product Specialist

    (4.8) 30 reviews

    Joe Palermo

    General Sales Manager

    (4.8) 88 reviews

    Jason Washington

    Internet Sales Professional

    (4.3) 9 reviews

    Cassey Cheek

    Product Specialist

    NOT RATED

    Richard Thomas

    Product Specialist

    NOT RATED

  • January 11, 2014

    Ameer was very upfront and honest. Very good deal and experience we had here and ended up purchasing a new suv. Very happy and satisfied and overall a... great experience once again!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Ken, You made it JUST IN TIME to grab that MITSUBISHI ENDEAVOR, you'll need it for the snowfalls we're having this week! It was truly my pleasure to ...work with you and I hope that you enjoy your new purchase. The ENDEAVOR is AWESOME!!! Congratulations on your purchase, don't hesitate to call if you need anything, I can be reached at 330-835-8211. Thank you, Ameer Azzam

  • 1.0 out of 5
    October 5, 2019

    My salesman was desperate for a review, so he got one....

    1.0 out of 5
    Customer Service
    3.0 out of 5
    Quality of Repair
    4.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Travis Metzger

    Finance Manager

    (5.0) 31 reviews

    Jonah Lydon

    Finance Manager

    (4.9) 114 reviews

    Josh Kornet

    Finance Manager

    (4.8) 38 reviews

    Greg Gilmore

    Sales Professional

    NOT RATED

  • 5.0 out of 5
    October 3, 2019

    Cassey was great to work with she was very professional and took the time to answer all my questions. My overall experience was painless everything was... as promised, I would definitely recommend North Coast Auto Mall of Akron to friends and relatives.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Travis Metzger

    Finance Manager

    (5.0) 31 reviews

    Jonah Lydon

    Finance Manager

    (4.9) 114 reviews

    Cassey Cheek

    Product Specialist

    NOT RATED

  • 5.0 out of 5
    October 1, 2019

    Mark Keen was great to work with. Very honest and had a lot of patience answering our many questions. We would highly recommend him and the team at North... Coast Auto. It was a great buying experience.

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Mark Keen

    Product Specialist

    (5.0) 12 reviews

  • 5.0 out of 5
    September 30, 2019

    Excellent shopping experience. We bought a 2016 Honda CRV. Price was thousands below local Honda Dealers' prices. Our salesman, Jesse, was very patient,... and Bill in finance was friendly and helpful.

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Jesse Hill

    Product Specialist

    (4.7) 6 reviews

  • 5.0 out of 5
    September 26, 2019

    Cassey was fantastic to work with. Very friendly, and helpful. Did a great job guiding me through the buying process. I would highly recommend her!

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Cassey Cheek

    Product Specialist

    NOT RATED

  • 5.0 out of 5
    September 23, 2019

    Best experience I have ever had on a car lot. They are an amazing group. Their music is awesome. Very respectful and patient. Will recommend

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Mark Keen

    Product Specialist

    (5.0) 12 reviews

    Jonah Lydon

    Finance Manager

    (4.9) 114 reviews

  • 5.0 out of 5
    September 21, 2019

    Matt is absolutely awesome! If you want a salesperson to take care of you, Matt is your guy! We will see Matt for all our future vehicle purchases.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Matt Matjunas

    Product Specialist

    NOT RATED

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