Thank you. Your email has been sent to the dealer.

Share 

Reviews

3.1
46 lifetime reviews.
  • Exceptional Service

    Melissa Barron and her team worked hours helping me get into a vehicle, she would and did not give up on me. She was determined to get me into a v...

    Dealer Response

    This is exactly what we do every single day. Thanks so much for letting us help and welcome to the Holt Family!!


    Show Full Review

    Melissa Barron and her team worked hours helping me get into a vehicle, she would and did not give up on me. She was determined to get me into a vehicle. She went above and beyond of what was asked of her. She is truly a blessing to me. Thank you for all your hard work and patience.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    This is exactly what we do every single day. Thanks so much for letting us help and welcome to the Holt Family!!


    Hide Full Review
  • Liars and service so slow

    Do not go here or to any fiat dealer ship for that matter . When I went to purchase my first car I had to go to 3 different fiat dealerships all v...


    Show Full Review

    Do not go here or to any fiat dealer ship for that matter . When I went to purchase my first car I had to go to 3 different fiat dealerships all very slow service and none of them will to work with me . I finally ended up getting one from the fiat of fortworth because that is the car I really wanted. And I assumed because they are nice cars you would get nice service . I was wrong the person that sold me the car made a promise of getting me a chin spoiler for my car told me I didn't have to write it down as part of the agreement becaus it was something so simple. He told me he would go order it with the service department right away . When I called to ask about it they told me they heard nothing about that order and didn't have anything for me. I tried to speak to Melissa who had sold me the car and her manager had made the promise but they both gave me the run around and I just gave up on getting what was promised . I eventually traded in my used fiat for a brand new one after the first one just shut down on me while I was driving . Which getting into a new one took forever almost 5 hours . Then it turns out my brand new car the tires and flat because they let it sit for so long . Their service department tells me well I have to drive it for 1200 miles to see if the tires will go back to their round shape . So for like 1 month I have to drive with my brand new car shaking every time I get to 60mph or 35 mph. Eventually i reach the miles and it is still doing the same thing so their service department tell me okay we will replace them with 4 brand new tires and they do that me not knowing I should ask for like paper work for a warranty if they are new just take their word on them being new because they look new have the sticker on them well I was wrong. I bring my car back in a couple on months later because these are supposed to be new tires and yet I got a bump in my tire. Thinking that they should be covered under warranty because they told me they gave me 4 new tires . I was wrong their service manage luke told me no they are not under warranty all they did was swap my old tires out with another fiat on their lots tires so I have to pay 148 if I want to get them replaced . I tried to explain to him that they told me that they were new and he said well that's a problem on our half they lied to you so they aren't under warranty can't do anything about it. Will not be going back here again or purchasing another fiat in the future ruined my whole experience it's just lie after lie with this company. You always get the run around with them .

    Does not recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Car buying

    Customer service down right sucks. They only care about selling a car. When you explain a situation, they don't try to work with you. Plus said we...


    Show Full Review

    Customer service down right sucks. They only care about selling a car. When you explain a situation, they don't try to work with you. Plus said we were approved and then find out after sitting for hours, the bank never said that. Don't try to trade a car either. They won't even help put a roll over on the new car to help get what we want.

    Does not recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
Read All Reviews