Mercedes-Benz of Fairfield

4.3 out of 5 4.3
223 reviews

Average Rating

4.3 out of 54.3
223 lifetime reviews.
this dealer

Reviews

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  • 5.0 out of 5
    July 8, 2013

    Bought a Used Car and Traded in a new one. It was a smooth and easy process.

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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Mark, Thanks for your review. We always enjoy hearing back from happy customers and we're glad to see you left our dealership completely satisfied. If... there is anything we can do for you in the future, please let us know. Also, please don't forget to take advantage of our unlimited, free car washes we offer all our customers as part of our "10-Point Value Guarantee." Sincerely, Mo Ayubyar GM moayubyar@mercedesfairfield.com

  • 1.0 out of 5
    May 5, 2012

    Sales person need more training said things that they should not say .

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    We appreciate your feedback, and we are sorry to hear that your experience with us did not meet your expectations. We strive to provide all of our cu...stomers with an exemplary experience at our dealership, and we will take into consideration your comments as we continue to improve our dealership. Sincerely, David Long - General Manager

  • 5.0 out of 5
    February 17, 2012

    From first contact to the sell and ongoing follow-up, the customer service at this dealership is exceptional. They mean what they say and deliver on their... promises. As most Mercedes owners could say, the car "sells itself" -- it is so well-made. What's better than that? A five-star dealership, and David Long, the General Manager of Mercedes-Benz of Fairfield, oversees just that kind of shop.

    5.0 out of 5
    Customer Service
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    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you so much for this awesome review. We believe customer service should be of the utmost importance, and we are so happy that we were able to p...rovide you with the shopping experience you deserve. Thank you for your kind words, and we look forward to working with you again in the future! Follow us on Facebook and Twitter for exclusive service specials and industry news. Mercedes-Benz of Fairfield General Manager - David Long 707- 430- 0101 Davidlong@Mercedesfairfield.com