Lexus of Woodland Hills

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Reviews

Average Ratings

4.9
408 lifetime reviews. Includes reviews of Lexus of Woodland Hills from DealerRater.com
  • Blessed to purchase at Lexus of Woodland Hills

    I must say, I am truly grateful for the staff at Lexus of Woodland Hills!!! I am thankful for Katie Mounce my Sales Associate and Adam, General Ma...


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    I must say, I am truly grateful for the staff at Lexus of Woodland Hills!!! I am thankful for Katie Mounce my Sales Associate and Adam, General Manager for their professionalism and the overall welcoming experience I received while I was there. Katie and Adam was able to work wonders with my situation and I was able to trade my CT in for what I have been wanting for 3 years and that is the ES 350!!!!! Every staff member acknowledged me and made sure I was taken care of through my waiting period that comes along with purchasing a car. I went in on July 26 (my birthday) and was blessed to leave Lexus of Woodland Hills with my beautiful fully loaded ES 350, thanks to Adam and Katie!!!! I will definitely be back when I am ready for a new ride. If you are looking for a luxury car and Sales Associates who are straight forward and have great sense of humors then Lexus of Woodland Hills is where you need to be!!!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Best car buying experience we have EVER had!
    April 22, 2016

    Edwin was absolutely WONDERFUL! He possess in depth product knowledge and is very personable. We originally went to Keyes Lexus Van Nuys and had a...


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    Edwin was absolutely WONDERFUL! He possess in depth product knowledge and is very personable. We originally went to Keyes Lexus Van Nuys and had a horrible experience and we are so happy that we decided to go to Woodland Hills to complete the purchase of our 2 cars. Richard was also great. He gave us a fair price for our trade in cars and provided us the best price on the new cars. These two men, Edwin and Richard, are a huge asset to your company and they are the sole reason why we proceeded with our purchase at Woodland Hills Lexus. A+ customer service, A+ product knowledge, and A+ management. They made what is usually a stressful decision, a pleasant experience! Thank You!

    Does recommend this dealer

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  • Eli From Woodland Hills Rocks !
    March 14, 2016

    I give Lexus of Woodland 5 stars, most particularly because of the excellent attention I received from Elideth Carbajal. No pressure sales perso...


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    I give Lexus of Woodland 5 stars, most particularly because of the excellent attention I received from Elideth Carbajal. No pressure sales person, very accommodating, very patient. She went above and beyond what I would have ever expected. She helped me negotiate for the best deal possible. If you ever have to go to Lexus of Woodland Hills, ask for Elideth Carbajal and tell her Emmanuel sent ya! You'll be in the best hands!!!

    Does recommend this dealer

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  • Pleasant experience with a last minute year end new car sale
    January 3, 2016

    After a frustrating and unpleasant experience with another Lexus dealership in the Valley, we phoned the Woodland Hills dealership with a very spe...


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    After a frustrating and unpleasant experience with another Lexus dealership in the Valley, we phoned the Woodland Hills dealership with a very specific question about the car we wanted to buy and were given a straight answer -there were several on site so we went over to see them. Mr Adel Atashzai worked patiently with us through the process without any sense of pressure. The showroom is light and airy and a nice place to spend some time deciding which of the lovely vehicles to commit to, When the time for the contract signing came, it was still all professional and efficient. We requested photos with the car and it's red bow, and I think they would have done that for us anyway. We recommend this dealership highly.

    Does recommend this dealer

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  • Best dealership!
    December 31, 2015

    Great help, sales man Angel was such an amazing helper during my search. Have gave me all the information I needed to know about the IS 250. Aside...


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    Great help, sales man Angel was such an amazing helper during my search. Have gave me all the information I needed to know about the IS 250. Aside from the grate help Angel offered me, the dealership is beautiful! I totally recommend this dealership to anyone searching for a vehicle.

    Does recommend this dealer

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  • Amazing!

    Most amazing dealership I've known, the staff is amazing especially Angel G who answered all my questions. Definitely interested and coming by soon!

    Dealer Response

    Thank you for leaving us such positive feedback! We are glad to hear that Angel was able to help you out. Please visit us again for any of your au...


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    Most amazing dealership I've known, the staff is amazing especially Angel G who answered all my questions. Definitely interested and coming by soon!

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Thank you for leaving us such positive feedback! We are glad to hear that Angel was able to help you out. Please visit us again for any of your automotive needs!


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  • Best dealership!

    Went in with a couple of questions, spoke to Angel who was just great! He had all the answers to my questions, most definitely I will be coming back!


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    Went in with a couple of questions, spoke to Angel who was just great! He had all the answers to my questions, most definitely I will be coming back!

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • EXCELLENT SERVICES - THANK YOU MR. ADAM M.
    December 29, 2015

    We had an appointment with Mr. Adam on December 9th 2015 to look into a new Lexus 2016. We were offered services which way beyond our expectation...


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    We had an appointment with Mr. Adam on December 9th 2015 to look into a new Lexus 2016. We were offered services which way beyond our expectations. The GM Mr. Adam and his crew were very polite and everything was in proper order. The explanation and options given by Mr. Adam made us decide on the spot, as a sign of our satisfaction. The process was not lengthy and towards mid evening, despite the fact that we arrive around 7 p.m., we drove home our dream car. Mr. Adam and his crew are highly commendable and I cannot stop talking about the services to our friends and co-workers. Keep up the good work Edmer Esteban - New Rx 350 2016 happy customer.

    Does recommend this dealer

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  • An answer To Prayers...first stop for our next car!
    December 21, 2015

    Best car buying experience I've ever had, started with looking at the web site and responding to a chat box with Edwin O. Edwin said he had the ke...


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    Best car buying experience I've ever had, started with looking at the web site and responding to a chat box with Edwin O. Edwin said he had the keys in his hand, I told him we'd be there in ten minutes. We parked on the street at a meter, Edwin took my keys and moved our car for us. Answered all our questions, this was not a new car it was a used car but he treated us like family. Tamer was just as nice and gave us extra info to help us make best choices. It started raining so they put the new car inside with a full tank. Best gift for my wife ever. Thanks everyone at Woodland Hills Lexus...My wife is so very happy and blessed! Toyota Camry 2011, Looks brand new

    Does recommend this dealer

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  • Lexus Woodland Hills is amazing!
    November 29, 2015

    My husband and I had an incredible experience at Lexus Woodland Hills! Many thanks to Angel Gonzalez, Edwin Orozco, and Richard Dulay for your ou...


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    My husband and I had an incredible experience at Lexus Woodland Hills! Many thanks to Angel Gonzalez, Edwin Orozco, and Richard Dulay for your outstanding customer service! They really go out of their way to make you happy! They are genuine and not the typical pushy sales people! Go see them! You will thank me!

    Does recommend this dealer

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