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Reviews

Average Ratings

3.7
133 lifetime reviews.
  • Excellent Customer Service - Frank Park

    We came into the dealer with very specific requirements and ended up getting exactly what we wanted at an extremely fair price. Frank Park was res...


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    We came into the dealer with very specific requirements and ended up getting exactly what we wanted at an extremely fair price. Frank Park was respectful and professional throughout the entire transaction and truly made our entire experience an excellent one!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • They didn't want our business.

    These guys said, "we don't want your business if you're only buying one time". Wow. Wow.


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    These guys said, "we don't want your business if you're only buying one time". Wow. Wow.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Michael Conquilla, New Care Sales Representative

    We wanted a 4 wheel drive vehicle and decided on a Subaru because, after doing our research, their reputation and quality vehicle, it was the logi...


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    We wanted a 4 wheel drive vehicle and decided on a Subaru because, after doing our research, their reputation and quality vehicle, it was the logical choice. Coming from a devoted Toyota family and expecting Toyota quality, I must say my Outback has met if not exceeded our expectations. After we decided on the vehicle it took just a hair under 2 months for it to be delivered. It was well worth the wait. Now a word about our Sales Representative Michael Conquilla. Folks if you are in the market for a Subaru, no matter where you live, call Michael. What a sweet, honest, customer service oriented, detailed man! He kept us in the loop the entire time we waited for our car and when it arrived he was as happy as we were. He was an absolute joy to work with. He made the final stages of the paperwork, which no one likes, pleasant and assisted in streamlining the financing arrangements. You name it, Michael did it!!! Call, call, call him.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Sierra Subaru and Michael Conquilla

    Michael Conquilla did a great job and he had excellent knowledge of the 2015 Subaru Outback. no pressure salesman


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    Michael Conquilla did a great job and he had excellent knowledge of the 2015 Subaru Outback. no pressure salesman

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • The professionalism of the sales team was awesome.

    I was so impressed with the salesman, Frank Park. He was personable but not overbearing. He also payed close attention to what I was looking for a...


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    I was so impressed with the salesman, Frank Park. He was personable but not overbearing. He also payed close attention to what I was looking for and immediately gave me an opportuniting to experience the car in action. I had my six year old graddaughter with me and she was also treated with the utmost respect. When test driving the car Frank utilized the time to explain features of the car and, since I was interested in a lease, he gave me valuable information about the programs and specials currently being offered. He emphasized that some of the lease deals were nation-wide which put me at ease because he was giving me honest information. I never felt pressured or forced to make a decision, even though he pointed out all of the benefits of making a purchase at this time. I let him know I needed to consult with my family so he gave me his card and asked me to keep in touch. That was Friday. On Saturday I went back to Sierra with my family and met up with Frank right away, went on a test drive, this time with my son-in-law as well. Again, Frank was great and I ended up getting the car that I had my eye on! After the requisite negotiations and paper work Frank provided me with detailed information about the features of the car and even put in all my phone contacts. I had a great experience not only with Frank but the other Subaru members including the managers and financial manager. As a high school counselor, I work with many people on a daily basis and think I can tell when people are being real. Everyone I encountered at Sierra Subaru today was genuine and made a sincere effort to work with me and my budget! Bravo to all of you.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • i can't believe it!

    I searched for my new vehicle online and at many dealers for over a week. It was 630 pm and I was exhausted, yet knew the vehicle that I wanted. I...


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    I searched for my new vehicle online and at many dealers for over a week. It was 630 pm and I was exhausted, yet knew the vehicle that I wanted. I called the dealer and told them what i thought was a fair price based on research and comparative shopping and they said yes to my price. When I arrived to the dealership, I had no idea that I would receive star service. The salesman Mike Conquilla not only gave me a fair price, but i got a few extras thrown in that made my deal sweeter. While doing the paperwork, I engaged with many of helpful staff. They teamed together to make the process pleasant and was never once pushy like all he other salespeople I encountered prior. There were no crazy distractions(loud music, loud bells) here like other dealerships. Also, everyone's hygiene was great. Mike has helped me with all the functions of my new Forrester and helped me set up my free maintenance schedule. I love this place and will get my wife's car here! Darryl S

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great service

    Cindy Jimenez was straightforward and went the extra mile to get us into a 2015 Forester. She was able to locate the color and trim we wanted and ...


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    Cindy Jimenez was straightforward and went the extra mile to get us into a 2015 Forester. She was able to locate the color and trim we wanted and offered competitive pricing unlike other dealers in the area. We arrived close to closing time and she stayed with us through delivery to see us drive off the lot.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Straightforward, easy, friendly and efficient

    After test driving the Subaru Outback, our salesman Frank Park asked if we were ready to purchase the car if the deal was good. We had done our re...


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    After test driving the Subaru Outback, our salesman Frank Park asked if we were ready to purchase the car if the deal was good. We had done our research and had a number in mind. After a short time, Frank came back and matched our price without any hassle. He was friendly, attentive and straightforward throughout the entire process. The entire staff was friendly and helpful. We had a very good experience buying the car at a great price.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • attentive service, very knowledgable

    I dealt with Frank Park at Sierra Subaru. The overall service and experience was great. Frank was courteous and not at all pushy; he was able to a...


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    I dealt with Frank Park at Sierra Subaru. The overall service and experience was great. Frank was courteous and not at all pushy; he was able to answer all my questions. Although I ended up having to purchase the car from elsewhere for various reasons, I would highly recommend this dealership.

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • Great Customer Service

    Mr. Frank Park was extremely helpful and knowledgeable in providing information on the Subaru vehicle I was interested in and ultimately purchased...


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    Mr. Frank Park was extremely helpful and knowledgeable in providing information on the Subaru vehicle I was interested in and ultimately purchased. I am very happy with my Subaru, customer service provided by Mr. Park and the other Subaru staff as well as follow-up contact assistance.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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