Simpson Chevrolet

(4.9) 396 reviews

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4.9
396 lifetime reviews.
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  • Disappointed

    I have this car service at your dealership Sept 19, 2017. At 9:00 am I received a call the car was ready for pickup. I arrived at around 10:30am, pai

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    d and waited for my car. I was approached by at least 3 people/technicians to check on my paperwork. They don’t seem to find my car! I saw my car being driven into the dealership… What’s going on??? Then another technician said that the car is not ready and if I wanted to have it clean! Of course I wanted it clean… it’s being a standard procedure every time I have it service. That whole process of waiting and finding my car took 30 minutes. Finally I reached home to find out that the odometer reading reads 11, 577 or 13 miles more than the original mileage when I brought it in (I live a block away). This car was driven for 13 miles! For what? The inside of the car was not clean! This is not what I expected for Simpson Chevrolet. Very disappointed, Hal B

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Saturday Maintenance

    Friendly employees. Reasonably speedy service. Would absolutely recommend for future service needs. Awesome. Awesome. Awesome. Awesome. Awesome. Aweso

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    me. Awesome. Awesome. Awesome.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Great Customer Service!

    As always, Simpson provided excellent customer service, and my car was ready when promised and running like new. I'll be back!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • good service and facilities

    It went well better than I could have expected Service was and was explained very well I will always use Simpsons in the future.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Friendly and quick service

    Friendly and quick service. Will be coming back for future services on my vehicle. I'll also recommended to family and friends.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Positive buying experience

    The buying experience was excellent. Gulber Fierros was our sales contact. He is a true professional and pleasant to deal with. After the papers wer

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    e signed, he spent several (evening!) hours with us to explain how the features of our new Tahoe worked. We were impressed with several other departments as well: Richard, in Finance, guided us patiently through the financial process and showed he's very knowledgable. Other managers, such as Clay Rear, checked with us to make sure that we were comfortable with the sales process. Today we had a chance to meet with the Service Department, where Antonio helped us, in a effective and pleasant manner. I would certainly recommend Simpson Chevrolet to anybody.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Staff in all depts are excellent and clean

    The customer service was excellent from the time I arrived without a appointment until my truck was done. Fast and efficient clean I am a very happy c

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    ustomer will be back again

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Great service, knowledgeable techs.

    We loved the shuttle service and the car wash. Your service had no impact on our vacation and we will gladly use your dealership in the future.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Esteban's review

    Enjoyed my experience very exciting moment. Friendly and helpful personal. The best part was that they had what I asked for, and they started me off w

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    ith a full tank of gas.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great Service

    I really like that you offer very convenient Saturday service hours, so I don't have to take time off from work.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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Simpson Chevrolet
10150 Trask Ave Garden Grove, CA 92843
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