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|Mon||10:00 AM - 7:00 PM|
|Tue||10:00 AM - 7:00 PM|
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If your thinking of buying a car .... Start at Ozzy Car Company. These men are legit! Here is my story... I found the exact truck I have been loo...
If your thinking of buying a car .... Start at Ozzy Car Company. These men are legit! Here is my story... I found the exact truck I have been looking for months at Ozzy's. I called and immediately got pictures and carfax from Yuriy. These were no grainy pictures from 10 feet away. Yuriy took the initiative to point out the tiniest scratch, break pedal wear or apolstry blemish. The truck looked amazing. We negotiated over text, no pressure, no hassel. I knew I wanted the truck. I took a ferry, drove 580 miles through the snow, slept in my car to get there. When I got to Ozzy's dealership in the morning, the general manager Dan, Yuriy and Lee the salesmen, Michel and Steve the mechanics were all there on a Saturday to meet me... Ozzy the owner was on the way. They all came in early, some on their day off because there was some bad news. During the final check out of the truck they noticed the oil sending tub from the high pressure oil pump was leaking and it was going to take some time to fix. Dan offered to put me up in a hotel for a couple of days while the work was being done. I told him I had to work in 23 hours no exceptions. When people talk about customer service, these men live by it! Dan worked Ozzy over and agreed to buy me plane ticket home that night and gave me a great trade in on my 4Runner! Thats just the beginning. Ozzy came in assuring me they would make this right. He sent his man Jeff off to drive 3 hours one way to La Grand Oregon in the snow to pick up the part. I actually had a blast hanging out with the Dan and the fellas waiting for the plane. They are just easy going good people. Michel the mechanic rocked! He know his diesels. I got all kinds of tips on how to keep my truck running strong. Yuriy took me to the airport that evening and I was off. Now let me remind you. I left my wife the day before with a paid off 4Runner and I came home in a taxi with no car. Now I'm not one who is comfortable spending good money on a vehicle I hadn't even driven yet, but I felt good about the men I had just negotiated and spent time with. Here's how it ended... Michel was just AWESOME! He sent me pictures and we texted eveyday showing me the progress on the truck. Not only did he replaced the oil sending tub but he replaced the head gaskets, sent in the heads for resurfacing, replaced the o rings and crush washers on the injectors, greased the pivot gear, new rear main seal and inspected the valves, cylinders and pistions. This is on top of him replacing the oil cooler and rebuilding the turbo even before I got there! AND ON TOP OF IT ALL OZZY DRIVE THE TRUCK TO ME IN SEATTLE! When we met up Ozzy, he was appolagetic that he didn't wash the truck! Now that my friends is the ultimate in customer service. The truck looks, sound and most importantly runs great! I have never left a review for anyone before, and I'm not gaurenteeing you that Ozzy would go out of his way again like this, but damn, Ozzy and his team deserve it and more! I would go back to to Ozzys to buy a vehicle again in a heartbeat. These fellas got something going on! Thank you men!
My fiance and I bought a 2006 BMW from Ozzys and a week later there was a coolant leak where someone put in the wrong coolant and we had to replac...
My fiance and I bought a 2006 BMW from Ozzys and a week later there was a coolant leak where someone put in the wrong coolant and we had to replace some parts costing over $1000. We called Ozzy and he refunded us back what we paid for the repairs and was wonderful to work with! Our salesman Yuriy was wonderful as well! Definitely recommend these Guys!
We absolutely loved our experience with everyone at ozzys! the staff was very friendly and laid back...we enjoyed just kicking back and hanging w...
We absolutely loved our experience with everyone at ozzys! the staff was very friendly and laid back...we enjoyed just kicking back and hanging with the guys! They really know what they are doing...We bought a Dodge durango from them. it's a really nice ride...shortly after buying it though we had issues with a stuck caliper, so we had to take it to be fixed. My husband called ozzy to see if they would help with the cost since we had only bought it about a week before. He was really cool about it!! The cost was 429.00 and they covered 300.00 of it! The truth is, they sold the vehicle as is, but they made it right anyway! I would highly recommend ozzys ...they will do you right!!! AWESOME STAFF!!