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Reviews

Average Ratings

4.5
28 lifetime reviews.
  • First oil change

    oil change went great, the technician left the skid plate hanging on my car and had to be removed by another person several miles down the road. ...

    Dealer Response

    Your satisfaction means a lot to us, and we truly appreciate you choosing Marler Ford Company Inc for all of your automotive needs. Please don't h...


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    oil change went great, the technician left the skid plate hanging on my car and had to be removed by another person several miles down the road. Took an additional trip to have the skid plate put back on.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Your satisfaction means a lot to us, and we truly appreciate you choosing Marler Ford Company Inc for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.


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  • Customer

    Service department more interested in suggesting your car has other issues than the one you seek help for. If you don't do the suggested repairs...

    Dealer Response

    Thank you for taking the time to bring this negative experience to our attention. It is discouraging to hear that you had anything less than a ste...


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    Service department more interested in suggesting your car has other issues than the one you seek help for. If you don't do the suggested repairs, they suggest you talk with a sales person to buy a car.

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you for taking the time to bring this negative experience to our attention. It is discouraging to hear that you had anything less than a stellar experience here at Marler Ford Company Inc. Please give us a call at (318) 641-1463 and we will do our best to make this better. We hope to hear from you soon.


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  • The servic is great.

    All work performed was done with the best tech's in this area. Everything was great, and I will go back again.

    Dealer Response

    We really appreciate your feedback! Thanks again for your business! Take care!


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    All work performed was done with the best tech's in this area. Everything was great, and I will go back again.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We really appreciate your feedback! Thanks again for your business! Take care!


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  • Oil change

    service was quick and technicians were friendly. I wish when you come in for an oil change only, they would not try to push you into having other ...

    Dealer Response

    Thank you, Karen, for reaching out to us. Your opinion plays an integral part in our customer service. If you ever have any additional needs or qu...


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    service was quick and technicians were friendly. I wish when you come in for an oil change only, they would not try to push you into having other work done as well. Please let the customer know what you think should be completed on their vehicle, ask if they would like to set an appointment to have this completed or completed today....make it the customers responsibility to maintain their vehicle.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you, Karen, for reaching out to us. Your opinion plays an integral part in our customer service. If you ever have any additional needs or questions, we will be more than happy to assist you! Safe travels!


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  • great

    It was a very good experience. I will be back. Everyone were very helpful.

    Dealer Response

    Thank you for taking the time to leave us your response to our Staff's outstanding customer service, Joyce! We look forward to seeing you again!


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    It was a very good experience. I will be back. Everyone were very helpful.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you for taking the time to leave us your response to our Staff's outstanding customer service, Joyce! We look forward to seeing you again!


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  • Repair

    I finally got the passenger seat fixed on my Explorer. After my last rating, Josh called and apologized for the length of time it had taken to get...

    Dealer Response

    Karen, your positive review means a lot to us and we?re happy we could help you! It is great to hear that we were able to go above and beyond your...


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    I finally got the passenger seat fixed on my Explorer. After my last rating, Josh called and apologized for the length of time it had taken to get the correct part in to fix my seat. We, Josh and I, scheduled an appointment to have the seat fixed. I was there about an hour or so, my seat is fixed and I am HAPPY. Thank you Marler, THANK YOU JOSH.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Karen, your positive review means a lot to us and we?re happy we could help you! It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!


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  • Owners

    Marker always makes service easy! Thanks!! They pick my car up from work and deliver it when they are through!!


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    Marker always makes service easy! Thanks!! They pick my car up from work and deliver it when they are through!!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Marler Ford was excellent

    Lance treated us with respect and seemed to really care about our buying experience. I will recommend Marler Ford to my friends and family in the ...


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    Lance treated us with respect and seemed to really care about our buying experience. I will recommend Marler Ford to my friends and family in the future!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Ford Flex Review

    I have no complaints. They have treated my car and I very well.

    Dealer Response

    We're happy to hear that you were pleased with the service you received here at Marler Ford Company, Lou! We hope to see you again soon!


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    I have no complaints. They have treated my car and I very well.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We're happy to hear that you were pleased with the service you received here at Marler Ford Company, Lou! We hope to see you again soon!


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  • The service people are so nice and friendly.

    The service department is very friendly and my wait was not long.

    Dealer Response

    We're happy to hear that you were pleased with the service you received here at Marler Ford Company, Helen! We hope to see you again soon!


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    The service department is very friendly and my wait was not long.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We're happy to hear that you were pleased with the service you received here at Marler Ford Company, Helen! We hope to see you again soon!


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