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Michigan City Chrysler Dodge Jeep RAM

Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 7:30 AM - 5:30 PM

Michigan City Chrysler Dodge Jeep RAM Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 6:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 5:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 5:30 PM

Tuesday

7:30 AM - 5:30 PM

Wednesday

7:30 AM - 5:30 PM

Thursday

7:30 AM - 7:30 PM

Friday

7:30 AM - 5:30 PM

Saturday

7:30 AM - 2:30 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since March 2017

Welcome to the New Michigan City Chrysler Dodge Jeep Ram located at 700 E US Hwy 20 in Michigan City, IN 46360. We are a

...

lso a Chrysler Certified Pre-owned Dealer as well. Please ask for Charlie Pilatos our Internet Sales Manager as he has over 21 years experience with Chrysler Dodge Jeep Ram vehicles. You may always reach him at (219)872-6000 or email: charlie@michigancitycdjr.com.

Reviews

4.9 out of 5 4.9
618 lifetime reviews. Includes reviews of Michigan City Chrysler Dodge Jeep RAM from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 4, 2018

    Dennis Road, his son, Dan And Charlie were amazing to work with. I am extremely happy with the great deal they gave us. I Love My New Jeep!

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    BIG Chrysler Dodge Jeep Ram of Michigan City

    Congratulations on your new Jeep! We are delighted that you are extremely happy with your purchase. Happy driving!


    Worked with:
    Dan Bronny

    Finance Director

    (4.9) 109 reviews

    Dennis Roak

    Sales Consultant

    NOT RATED

    Charlie Pilatos

    Manager

    (4.7) 54 reviews

    Dennis Jr Roak

    Sales Consultant

    NOT RATED

  • 5.0 out of 5
    September 30, 2018

    The staff at Big Dodge is the most experienced I have ever worked with. They made the process of purchasing a beautiful Durango for me and my Wife as simple... as could be. If you want ease and a professional staff to work with, then go to Big Dodge for your next purchase.

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    BIG Chrysler Dodge Jeep Ram of Michigan City

    Kevin, thank you for taking the time to leave us a positive review and rating! We are glad to know that our staff was experienced and made the car-buy...ing process as simple as they could. We appreciate all your kind words and we hope that you will continue to choose us as your dealership in the future! Enjoy your beautiful Durango!


    Worked with:
    Scott Clausing

    General Manager

    (5.0) 78 reviews

    Johnny Kwiatkowski

    Sales & Leasing

    (5.0) 51 reviews

  • July 11, 2014

    This was by far the best experience at buying a new vehicle I have ever had. After getting the run around (price changed) from my local dealer I started... checking on the web for dealers in northern Indiana. That is how I found CARS.COM I was contacted by several dealers so I started checking inventory. I want everyone to know that all the dealers I had contact with through CARS.COM were great. They answered any questions I had and were very quick with their response. The one that stood out was Michigan City Chrysler-Jeep-Dodge. Internet sales manager John Lipe replied to my email at 700am one morning and was still there at 800pm to meet with me. The price was right, The entire staff was great, We made the deal. To anyone looking to buy a new vehicle, make the drive, it's worth it. And thank you to CARS.COM for the great price on my new jeep and more important, for putting me in touch with some great people at Michigan City Chrysler-Jeep-Dodge

    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    September 30, 2018

    Great bunch of people. They did not try and pull any punches if they say they can do something they do it. Great customer service and I am very pleased....

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    BIG Chrysler Dodge Jeep Ram of Michigan City

    Thank you for the great review! We will always be here to give you great service. Let us know if there is anything else we can help you with. We look ...forward to your next visit!


    Worked with:
    Bill Fennell

    Sales & Leasing

    (4.9) 53 reviews

    Dan Bronny

    Finance Director

    (4.9) 109 reviews

  • 4.8 out of 5
    September 24, 2018

    Bill Fennell was absolutely great to work with. Great with our kids from the youngest to the teenager. Bill went above and beyond what you would expect... from a dealer, making sure everyone was comfortable and put us into a vehicle that was well suited to our family along with our price range. Highly recommended !!

    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    BIG Chrysler Dodge Jeep Ram of Michigan City

    Thank you for reviewing us! We will be sure to send your gratitude to Bill for going above and beyond to ensure you an outstanding experience. Thank y...ou for your business and we wish you many happy miles in your new vehicle!


    Worked with:
    Bill Fennell

    Sales & Leasing

    (4.9) 53 reviews

  • 5.0 out of 5
    September 22, 2018

    Had the pleasure working with Dennis in a new car purchase and he went above and beyond to make sure I was approved and happy.

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    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    BIG Chrysler Dodge Jeep Ram of Michigan City

    Thank you for your review! We are delighted to hear Dennis went above and beyond to make sure you were happy with your purchase. Happy driving in your... new vehicle!


    Worked with:
    Dennis Jr Roak

    Sales Consultant

    NOT RATED

  • 4.8 out of 5
    September 22, 2018

    Stephen, our car salesman, was great. He was friendly, hardworking, and professional. He gave us a tour of the building, he showed us the vehicles we... were interested in, and he helped us to get the final deal we were looking for. We would buy from him again and we would recommend this dealer to others. Our only negative experience was in the finance department. Danny continued to try to sell extended warranties and coverages on our new car despite telling him it was a "Hard No" over and over again. It was very annoying. I just wanted to buy my car and leave but instead I had to deal with his continued pestering and arguing about a warranty I clearly stated I didn't want. I understand he was trying to make money as well but he needs to learn that "No, means no!"

    5.0 out of 5
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    4.0 out of 5
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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    BIG Chrysler Dodge Jeep Ram of Michigan City

    Hello, Thank you for taking the time to leave a positive review for us! It's great to know that Stephen provided you with great service. We appreciat...e your feedback and hope to do business with you again in the future!


    Worked with:
    Stephen Nietzel

    Sales Consultant

    (5.0) 41 reviews

    Dan Bronny

    Finance Director

    (4.9) 109 reviews

  • 5.0 out of 5
    September 21, 2018

    I had a fantastic experience, Stephen was able to immediately find me exactly what I was looking for within my budget. I will definitely reccomend him... to all my friends and family looking to purchase a new vehicle.

    5.0 out of 5
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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    BIG Chrysler Dodge Jeep Ram of Michigan City

    Hello, Thank you very much for the amazing review. We pride ourselves in customer service and always appreciate when our customers let us know what ...an amazing job our team is doing. Your 5-star rating means a lot and please let us know if there's anything else that we can help you with.


    Worked with:
    Stephen Nietzel

    Sales Consultant

    (5.0) 41 reviews

  • 5.0 out of 5
    September 21, 2018

    Stephen went above and beyond in helping us find the type of family vehicle we were looking for. When we first came in we weren???t sure if we wanted to... lease something or just buy, so he took the time to go over both options with us. Could not have asked for a better team. Scott and Stephen are excellent. Thank you for our (new to us) family vehicle.

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    BIG Chrysler Dodge Jeep Ram of Michigan City

    Hello, We are happy to know that you had a great car buying experience with us! It's great to know that Stephen went above and beyond to help you fin...d the perfect vehicle. Thank you for taking the time to leave a positive review for us and enjoy your new vehicle!


    Worked with:
    Stephen Nietzel

    Sales Consultant

    (5.0) 41 reviews

    Scott Donaldson

    Sales & Leasing

    (5.0) 24 reviews

  • 5.0 out of 5
    September 21, 2018

    Stephen Nietzel met my wife and I almost immediately upon our arrival at the dealership. He then followed us to answer questions and address our questions... and concerns from one side of the lot to the other and back. After choosing a vehicle he was attentive and met our needs wholly. This was a great experience overall and that is due to the great work by Stephen.

    5.0 out of 5
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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    BIG Chrysler Dodge Jeep Ram of Michigan City

    Hello, Thank you for taking the time to write up such a great review. We appreciate you letting us know that you had such a great experience with St...ephen and we'll be sure to let hi know about your feedback. Your new care looks sweet and that color is fantastic! It was a pleasure doing business with you and please reach out if we can do anything else.


    Worked with:
    Stephen Nietzel

    Sales Consultant

    (5.0) 41 reviews

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