Kia & Volkswagen of Muncie

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Reviews

Average Ratings

4.5
30 lifetime reviews.
  • Great Service

    Excellent experience!!.... Walked off with something WAYY better than what I came for. Worked with me 100% and customer service was even better!!!...


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    Excellent experience!!.... Walked off with something WAYY better than what I came for. Worked with me 100% and customer service was even better!!!! LOVE LOVE LOVE!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Kia is amazing

    I bought myself a 2015 Ford Focus with Linda. She has wonderful customer service and I will more than likely purchase all my vehicles through Kia....


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    I bought myself a 2015 Ford Focus with Linda. She has wonderful customer service and I will more than likely purchase all my vehicles through Kia. The staff are all very helpful and all worked together to get me the car I wanted for the right monthly payments that was affordable for me. I love my car and am extremely happy with what I got. Thank you Linda and team for helping me!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Service trip turned into a surprise sales trip !!!

    I've been a loyal customer since 2014 when Muncie Kia got me an amazing deal on my Soul. The staff is always extremely kind and friendly.The servi...


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    I've been a loyal customer since 2014 when Muncie Kia got me an amazing deal on my Soul. The staff is always extremely kind and friendly.The service department always goes above and beyond every time i visit.Then recently while I was getting a routine oil change,I inquired about the new 2017 Souls. I had no idea that I'd be able to step into one at this time and sure enough,Alex and his team got me a golden deal too hard to refuse.I'm now enjoying my 2017 Soul and am a happy loyal Muncie Kia customer.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Satisfied customer

    Nice clean facility with excellent customer service. Went to the Kia to shop for a new car and was out the door with new keys in my hands in no ti...


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    Nice clean facility with excellent customer service. Went to the Kia to shop for a new car and was out the door with new keys in my hands in no time! They give the best trade in value around. Highly recommend the Kia of Muncie to anyone looking for a new car. If you go be sure to ask for Teresa Allen, she is wonderful!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Mostly satisfied.

    Our salesperson was very nice and pleasant but I got the impression he was pretty new at his job. I felt I did more to purchase a car than he did...


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    Our salesperson was very nice and pleasant but I got the impression he was pretty new at his job. I felt I did more to purchase a car than he did to sell me one. They didn't have what I wanted so they were going to locate one. I was told 3 times that they had a car for me and 3 times it fell through. They failed to make sure they could trade with the other dealer before telling me they had the car. 8 days after I first went to the dealership I returned and found a vehicle on the lot myself. Very happy with the car we purchased but I think they could have done a better job and been more professional. I think the salesman will become a good one once he gets a little more experience. I would be willing to give him another chance in the future.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Our new car a 2016

    The wife and I came in looking for a good deal and trading in our 2012. My hat is off to Muncie KIA dealer they bend over backwards to get us wha...


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    The wife and I came in looking for a good deal and trading in our 2012. My hat is off to Muncie KIA dealer they bend over backwards to get us what we wanted. The sales staff treat you absolutely great and within a short time. We got exactly what we wanted. A brand new 2016 KIA Forte and we love it. And they can do the same for you.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Service

    Nice customer service, timely manner. very satisfied


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    Nice customer service, timely manner. very satisfied

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Very Satisfied

    Went in to Kia and worked with Teresa Allen. She is a great employee and I am a very happy customer. Big thanks!!


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    Went in to Kia and worked with Teresa Allen. She is a great employee and I am a very happy customer. Big thanks!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Ms. Foster

    I was in desperate need of a new vehicle. I chatted online with a rep. and she sent our conversation to a sales person. Lucas Boehm called me almo...


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    I was in desperate need of a new vehicle. I chatted online with a rep. and she sent our conversation to a sales person. Lucas Boehm called me almost immediately, I explained my dire need for reliable transportation and my situation. He was upfront and honest, which I appreciated. I went in after work and we were able to find something that I could afford...which wouldn't have happened had these amazing people not worked with me. When it was all said and done, I was in tears due to the respect and help I was shown. I am now the proud owner of a 2013 Funky Green Soul and I LOVE IT!!! Lucas and the finance guy :) went above and beyond to get me into a reliable vehicle and they have no idea what it meant to me!! I am truly grateful and blessed.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Happy Customer

    Let me tell you how happy we are with this dealership at KIA of Muncie. We had our sales rep Jaco Passwater help us from start to finish. He was h...


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    Let me tell you how happy we are with this dealership at KIA of Muncie. We had our sales rep Jaco Passwater help us from start to finish. He was honest, friendly, and very helpful in getting us in our new vehicle. This dealership will work with you, and do whatever they can to meet your request. Thank you again Jacob for all your help!! Make sure to ask for him whwn you stop by to purchase or just look at vehicle options.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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