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Subaru Santa Monica

Rectangle 48
Sales 8:30 AM - 9:00 PM
Service 8:00 AM - 6:00 PM

Subaru Santa Monica Hours

Sales

Monday

8:30 AM - 9:00 PM

Tuesday

8:30 AM - 9:00 PM

Wednesday

8:30 AM - 9:00 PM

Thursday

8:30 AM - 9:00 PM

Friday

8:30 AM - 9:00 PM

Saturday

8:30 AM - 8:00 PM

Sunday

10:00 AM - 7:00 PM

Service

Monday

8:00 AM - 6:00 PM

Tuesday

8:00 AM - 6:00 PM

Wednesday

8:00 AM - 6:00 PM

Thursday

8:00 AM - 6:00 PM

Friday

8:00 AM - 6:00 PM

Saturday

8:00 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since October 2015

Our Subaru dealer in Santa Monica, CA, is now

...


part of the LAcarGUY family of dealerships, which have served greater Los Angeles for over 40 years. We're proud of the no-pressure and no-haggle environment we've cultivated, and of the top-notch Subaru sales, service and financing we offer. Visit us today!

"Subaru Santa Monica. Your One Price Dealer"

Reviews

4.9 out of 5 4.9
539 lifetime reviews. Includes reviews of Subaru Santa Monica from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 1.0 out of 5
    November 2, 2018

    I went to this dealership trying to figure out if I wanted a Forester or Outback. I told them this specifically. I also told them I wanted new. I also... told them I was not going to be purchasing that day. All Mike wanted to do was make a quick deal. He showed me the Forester and kept pushing lease on me. I would like to re-iterate I wanted to buy. Then I reminded him I wanted to look at an outback. He showed me a 2016 outback. Basically it was the biggest waste of time for me and for them because they did not choose to listen to a word I said.

    1.0 out of 5
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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Gwynneth, we regret to hear that you had a negative experience with us. Please contact our General Manager, James Hartzberg at jameshartzberg@lacarguy....com when you have an opportunity, and we will be more than happy to try and turn your experience around.

  • 5.0 out of 5
    October 8, 2018

    It was a great experience overall. The staff is real friendly and happy to get the job done as fast as possible too. I thought I would have to wait for... the car to even come to the shop & it arrived like minutes later so I got to drive off the lot too. I will be back!

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Drew, we're happy you found our staff to be so supportive during your experience here at Subaru Santa Monica! We look forward to your next visit!... Take care!

  • August 3, 2017

    Vance was amazing. I went in for the first time 9 months ago, just to look. He approached me and treated me with respect from the get go. Actually listened... to what I wanted and took notes. After I left, he followed up with me every month. His commitment to follow up sets him apart from your average sales man. Finally I went in this past weekend, he remembered what I wanted, showed me and took me out for a drive. When we got back, I was getting ready for the haggle part. It never happened, he went over to get his finance manager, told him to take care of me, and I was out in one hour. Unbelievable experience, definitely recommend Vance. Thank you for making my car buying process so smooth.

    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 3, 2018

    Everyone was very nice and I am satisfied with the service and replacement battery.

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you again for taking the time to let us know how we did. We hope you have a great day!

  • 5.0 out of 5
    June 25, 2018

    My service at this location was perfect , Andrew was so helpful . Clean facilities , on time , friendly .

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Hav...e an awesome day!

  • 1.0 out of 5
    June 15, 2018

    Most Dishonest and Incompetent Service Dept...

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    3.0 out of 5
    Friendliness
    Not Applicable
    Pricing
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, we appreciate your honest feedback, as we are always looking for ways to improve. If you are willing, please contact our Service Manager, Kenn...eth Frakes, at KennethFrakes@LAcarGUY.com so we can work towards a resolution. We look forward to hearing from you and hope you have a wonderful day.


    Worked with:
    James Hartzberg

    General Manager

    NOT RATED

  • 5.0 out of 5
    May 31, 2018

    A month ago, we bought our first Subaru, an Outback, after observing one of our daughter’s experiences with Subaru’s over several years. We... are so happy with our Outback that we encouraged a second daughter to consider a Subaru Outback also. I called Everett Armstrong at Subaru Santa Monica and he had an Outback model and configuration, as requested, ready for her to test drive when we arrived. Our daughter’s experience with Everett and Danny Canteo was the same as ours – very professional and easy to deal with from the moment she walked into the dealership until she drove off in her new Subaru Outback! The sales and delivery process was through, friendly and without any pressure or stress. I highly recommend Everett Armstrong, Danny Canteo and Subaru Santa Monica if you are considering a Subaru vehicle. As a side note, since we got our Subaru Outback, we have noticed a substantial number of Subaru’s around the area – a sign that the Subaru brand is definitely growing (take a look at their government and insurance industry safety ratings as well as Consumer’s Reports recommendations).

    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for the kind words and recommendation of our dealership! We appreciate you choosing us and if you ever have additional questions or needs, don&...apos;t hesitate to reach out. Safe travels!

  • 5.0 out of 5
    May 10, 2018

    I had such a pleasant experience at Subaru of Santa Monica! I came in to get a sense of what I wanted and did a test drive with Sang Lee. He was extremely... helpful, knowledgeable, and didn???t make me feel pressured in the slightest. Despite having leased Subarus from other dealers in the past, I decided Sang was my guy. He got me an amazing deal on my dream car. Thanks, Sang Lee and Subaru of Santa Monica!

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 3, 2018

    Nothing but stellar services and sales team. Veronica, Cole, Danny were excellent when it came into getting me into the car of my choice. Love Dawson as... well! He's too funny and cute! Thanks guys!

    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are glad to hear you enjoyed working with Veronica and our team! If you ever need anything else from us, please feel free to give us a call or stop... by. Have an awesome day!

  • 5.0 out of 5
    April 30, 2018

    This was my first time into a Subaru dealership and I was immediately impressed. The showroom is clean and spacious and presents the brand and vehicles... well. The minute I walked in I was greeted by multiple friendly employees shortly after which I was introduced to Arturo Figueroa who helped show me the ins and outs of multiple vehicles (the Forester and Outback). He was knowledgeable about both vehicles and very kind and courteous the whole time. Not once did I feel pressured or pushed to purchase the vehicle like so many places do. Arturo answered all of my questions and provided numbers in a straight-forward manner without stalling or delaying. I ended up leaving the dealership that day to test drive some other vehicles but kept in contact with Arturo due to the great experience I had not to mention how much I had enjoyed the vehicles. Arturo and I ended up working out a great deal on the 2018 Subaru Outback and I cannot be more pleased. Thank you Arturo!!!

    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
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Subaru Santa Monica

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