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Never got a call about the car I was interested in.
Honesty, Integrity and Graciousness are not normally words one associates with car dealerships, however, the men at Strick fully displayed these qualities... in my interaction with them. I was looking for a specific vehicle in a seven passenger configuration, and knew that I would have to travel some distance in order to find it. Indeed I had to travel from Medford to Hillsboro and was concerned about the trip, however, Dion was very helpful over the phone once I found the car I needed online. The dealership had the exact vehicle I was looking for at an excellent price. Once I made it clear that I was interested in that vehicle, the dealership realized it had made a mistake an underpriced the car thinking that it was a five passenger model. Billy Jr., however, admitted his oversight and allowed me to purchase the advertised price; this, not only caught my attention, but raised my opinion of Strick Family Auto because another dealership closer to me (Honda World in Coos Bay) had made the same mistake but refused to stand behind their initial actions. Billy honestly admitted his error and stood as a man of his word, knowing that it would cost him and his business money; I only hope that readers of this review will find his integrity refreshing and that his mistake will gain him customers in the long run. Additionally, after driving from Medford to Portland to purchase this car, we were met by Andrew (because Dion was off for the day) who was very engaging and gracious. Our experience with all three men, first over the phone and then later in person, was encouraging...not at all something that I had expected while buying a car. I would highly encourage people to skip the big dealerships and consider this family owned business. I understand that some might feel uneasy when looking at a one of those "smaller dealerships", but let me assure you, the men at Strick were men that I feel very comfortable in recommending and, if the need arises, I would work with again. Sincerely, Richard
Very friendly service. Great car selections to choose from!
This is the 8th car/van my family has purchased from Strict Family Auto. We have known Bill and his family for many years. We return to his lot knowing... we will be treated warmly with no sale's pressure(if you want sales pressure you better look else where) Bill told me he doesn't sale cars he show's you what he has for sale and lets you sell yourself. I have recommended Strict Family Auto to many of my friends. On 1-7-2017 we purchased the 8th car and I know I will love it, as my wife and I returned home after we picked up the new to us car she says she wants to sell her Honda van and get a small SUV, I know where we will go first. Thank you Bill, Bill Jr. and all of your staff and Please don't go anywhere too soon.
This was a no nonsense experience. I felt no pressure and got more information than I ever would have asked for. I feel confident about my pruchase and... thankful that Andy helped us out! Thank you for your help and kindness!
We are glad Andy could be of great service to you. Thank you for your review and please let us know if we can be of further service to your or your fa...mily. Thank you!
As first time buyers, my wife and I didn't really know how the process went. Dion helped us and made the whole process really simple. He had great customer... service and put no pressure on us to buy or anything. I would highly recommend this dealership, and will be coming back if ever in need of a second car.
We are glad Dion could be of great service to you and your family. Thank you for your review and please let us know if we can be of further service to... your or your family. Thank you!
Purchasing a car from Strick Family Auto was simple, pleasant and stress-free. Andy walked us through each piece of the process with impeccable knowledge... of the market and each vehicle we were interested in. From selection to handing us the keys, Andy treated us with a friendly integrity and grace that put us at ease and provided us with by far the best car buying experience we have ever had. In addition to acquiring our new car, we have also made a new friend. I would definitely urge everyone to start their car search at Strick Famiky Auto and wager they would not find the need to search further. From start to finish, the entire process lasted 2 hours! Amazing! Thank you, Andy!!!
Thank you for your review, we are known locally for the experience you have shared. We will be here if you are in need of anything. Thank you!
Bill was attentive, knowledgeable and polite as I remembered him from years ago. I didn't think he would remember me, but he did! He made us feel comfortable... and no pressure to sell us a car. Glad to see this family is still in business. We are totally enjoying this "new" car. We wouldn't hesitate to recommend Strick Family Auto wholeheartedly!
Thank you Janet and Bruce for stopping in to see us. It was good to see an old friend. We are delighted that you are happy with your new Mercedes Benz... convertible. Stop in anytime when your around the old neighborhood. Thank you!
We knew what we wanted, had done our research, and went car shopping with our three little kids in tow. Andy S. was our sales person. He answered all... our questions, gave my husband and I time to talk it over, and never tried to push a sale. Andy was also patient as our kids crawled all over the 2014 Toyota Sienna, and my six year old asked tons of his own questions about cars and even Andy's family. In the end, Andy made sure the vehicle was under our budget, and even accepted a check that would need to be held three days before cashing. After verifying insurance, and signing paperwork, we were given the keys with the trust that our check would go through. Paying cash was important to us. I had assumed we'd have to test drive, then return a week later with a cashiers check.
Thank you Anna for your review. We are glad we could be of service to you and your family.
Buying a car can be a whole day process! Finalizing everying can be a struggle as well; however, Andy helped with the whole process making it easy to understand... and complete. I was sold! No pressure to get the car or buy quickly, it was great!
Thank you for your review. We provide the level of service and no pressure sales approach that you convey in your review everyday.We appreciate you su...pporting our small local family dealership.