A & S Grand

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1 lifetime reviews.

  • 1.0 out of 5
    June 20, 2014

    A gentlemen came out and pointed the car out to me that I came to see. Didn't introduce himself and stood 20ft away as I looked over the car and opened... yhe sunroof which wouldn't shut.Then I asked what the part was that was in the glove box and mentioned the sunroof wouldn't shut. He responded and walked inside with the part. I then went to leave and he came out so out of courtesy I walked back over as he was trying to shut the sunroof. He shut the door, started the car and drove off not saying a word almost hitting a vehicle as he turned towards the service department. At this point I stood by my car just to see what he would do next. Another tech drove the car back a minute later and then I saw the salesman. He walked right past me back inside and sat down by the window where I was parked. No closure. He doesn't even know if I was interested, had questions, or wanted a test drive. I was going to buy the car until I had this exposure.

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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