Lacks integrity. Tried to call the owner about an issue/deal that went obviously bad and was treated with the utmost disrespect. He couldn’t have cared... less about what the issue was but made it clear all he does for the community. / what matters is the way you treat people when things go wrong! Yes things happen, but it’s what you do and the way you treat people to make it right that counts in this business. My boat was left there on consignment for sale and was damaged while in their care and when we went to pick it up all the wires had been cut on the boat trailer. I was told it was my fault for leaving it on their property, no concern at all that this could have caused serious injury or death as a result. This was done no doubt in retaliation of me being upset about the damage done to my boat while there. Yes I was indeed upset about the boat being damaged,who wouldn’t be, but I was NOT asking for them to pay for that. The cutting of the trailer wires was just morally wrong on many levels though- I am sure there are cameras there and the lack of cooperation from the owner spoke for itself! Might be a great guy when things go right,who isn’t? But don’t ask him to do the right thing when things go wrong or you’ll see a very different person!
The new building itself is beautiful and the service is wonderful. They have friendly salesmen, hardworking and knowledgeable service technicians, and... just a great staff in general. They also do an amazing job on their detail jobs!
Just wanted to leave a quick note that the end result of my dealings with Leavitt Auto were more positive than my initial dealings were. Bob made a sincere... effort to right his wrongs, and though overall it was not the best experience I've had...it wasn't the worst, and it ended on a positive note. It's too bad things weren't handled this way from the beginning, but everyone has a bad day. I would give the guy a second chance...
Worked out a trade deal with a salesman who had to get approval from his 'partner' I was told. Later that day he got the approval. I made arrangements... to come up and finalize the deal and in the middle of the paperwork, Bob the owner comes in and interrupts the deal. Not only that, but then he over-rides and changes the deal to try to squeeze more money out of me. Bottom line, stay away!!! This is why used car dealers get such a bad rap!