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Reviews

Average Ratings

4.8
263 lifetime reviews. Includes reviews of Subaru Pacific from DealerRater.com
  • sales/purchasing

    My salesperson was Tom Dessaint, he was wonderful..... he let me take my time shopping around..... he was patient with me, which I appreciated v...


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    My salesperson was Tom Dessaint, he was wonderful..... he let me take my time shopping around..... he was patient with me, which I appreciated very much, he was not pushy at all... I was scared at first to go into a dealership, it has been 10 yrs since I bought a car... and he made the whole experience so pleasant.... I'm so happy......Tom and the dealership are the best....... plus they have the dogs as mascots, which I love......

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Luis Hernández
    April 24, 2017

    My husband and I took our two Subaru cars for service over the weekend and Luiz Hernandez Was very helpful kind and overall did excellent services...


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    My husband and I took our two Subaru cars for service over the weekend and Luiz Hernandez Was very helpful kind and overall did excellent services. Is nice to know you guys have such great worker as Luiz to help your customers. Thank you

    Does recommend this dealer
    Came in for service or repair

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  • Oil change service
    April 24, 2017

    Took our Forester for service Luis Hernandez was ready and very helpful. The quality and attention is highly appreciated. From day one of purchase...


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    Took our Forester for service Luis Hernandez was ready and very helpful. The quality and attention is highly appreciated. From day one of purchase to continued services for our car we are very pleased with the attention

    Does recommend this dealer
    Came in for service or repair

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  • Best Service Ever

    Arturo Figueroa assisted us with our new Otback and he went above and beyond to make sure we had the easiest possible experience and also got us a...


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    Arturo Figueroa assisted us with our new Otback and he went above and beyond to make sure we had the easiest possible experience and also got us an awesome deal. Having a toddler and being pregnant with another little one on the way, made it even more appreciated to have him come to our house for delivery and also make negotiations super easy. Subaru Pacific consistently has the best team around and hats why they keep loyal customers.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Excellent sales people
    April 21, 2017

    I gave excellent ratings because the sales people, in general, were very friendly & helpful. Jim Nielsen & Carlo L were the best! No hard sell, ju...


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    I gave excellent ratings because the sales people, in general, were very friendly & helpful. Jim Nielsen & Carlo L were the best! No hard sell, just helpful finding the best model for my needs. Justin M. was so knowledgeable about the accessories that came with the model I purchased that it blew my socks off. He had unbelievable patience answering my many questions.

    Does recommend this dealer

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  • Great Attention and very professional
    April 17, 2017

    Really professional in their service and great attention by the personnel, Jeff Sollee has done a great job to suit our requirements and complied ...


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    Really professional in their service and great attention by the personnel, Jeff Sollee has done a great job to suit our requirements and complied with all all requests. Really reliable.

    Does recommend this dealer

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  • Happy with my new Subaru

    When I told Yulissa Rabines that I wanted an outback she arranged for me to take the general managers car. I consider that someone who cares for h...


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    When I told Yulissa Rabines that I wanted an outback she arranged for me to take the general managers car. I consider that someone who cares for her agency's reputation . I've been happy with the car and she was able to answer questions that I forgot to ask earlier. Any dealership would be pleased with her care for customers concerns. As I recall she delivered late Friday night when the workday is usually over. I would not hesitate to recommend to friends looking for a Subara to find her.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Excellent experience!
    April 14, 2017

    I recently went to Subaru Pacific after going through many dealers around my area. Yulissa Rabines is awesome! We negotiated our quote over email ...


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    I recently went to Subaru Pacific after going through many dealers around my area. Yulissa Rabines is awesome! We negotiated our quote over email and phone and when I arrived, she kept the quote she promise which I didn't received from dealers around my area. She had everything prepped and ready for my family and we were out of the dealership in no time. Because I had such a wonderful experience, I would probably go back to this dealership for oil change and other services. This place definitely had a good vibe.

    Does recommend this dealer

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  • Our Subaru Outback experience with Jim Nielsen.

    I Inquired for a quote to lease a Subaru Outback and Legacy and I was responded very quickly by Jim Nielsen. I am very interested in getting one t...


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    I Inquired for a quote to lease a Subaru Outback and Legacy and I was responded very quickly by Jim Nielsen. I am very interested in getting one to replace my wife's car. Talked with Jim on the phone and set up an appointment for Wed. April 12. But my wife and I decided to do a drive by to the dealership on April 9, 2017 not knowing that the dealership was open and there we got to met Jim. He is very helpful, direct and trustworthy. Both me and my wife test drive a white Outback and both of us fall in love with the Outback immediately that I know for a fact that if we both get our way we will be driving a Subaru Outback home.Jim is honest with his dealing with us. As a matter of fact everyone in the dealership is very helpful and nice.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Best Customer Service; Awesome cars!

    I have bought 3 cars from Subaru Pacific over the years. Subaru Pacific has the best customer service I have ever experienced.Last weekend I wante...


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    I have bought 3 cars from Subaru Pacific over the years. Subaru Pacific has the best customer service I have ever experienced.Last weekend I wanted to gift my dad a Subaru for his birthday but I wanted it to be a surprise. This is much difficult to pull off in real life than what is shown in all the Christmas commercials. Shauna Porter and Steve at Subaru Pacific made this possible. They helped me with every step. Shauna even drove the car two hours away to my parent's place on a Sunday afternoon. They helped me make that surprise perfect!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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