Tri-Lakes Chrysler Dodge Jeep Ford

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Reviews

Average Ratings

4.8
113 lifetime reviews.
  • Exceptional

    Most car buying experiences leave you feeling like you need a shower. This was by far the absolutely best car buying experience of my life. It re...


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    Most car buying experiences leave you feeling like you need a shower. This was by far the absolutely best car buying experience of my life. It really is how car buying SHOULD be. No games, no gimmicks, no pressure, just good old fashioned friendly sales and service . Ted and Roger were not only knowledgeable, but beyond helpful. They each went out of their way to make sure every stage of the purchase was effortless, taking the time to keep you informed during the process . If you are in the the market for for a new or used vehicle pay Tri-Lakes a visit , you won't regret it . I guarantee you they will be my first choice for my car buying needs

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Andy H Lees Summit mo

    Great group of easy going guys. I have bought a lot of cars in my day easiest car buying experience I have ever had.


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    Great group of easy going guys. I have bought a lot of cars in my day easiest car buying experience I have ever had.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great experience!

    Wonderful experience buying my Ford Edge! Jayden, my salesman was great along with Barry the manager. Financing had all my paperwork done and had ...


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    Wonderful experience buying my Ford Edge! Jayden, my salesman was great along with Barry the manager. Financing had all my paperwork done and had me in and out quickly! Will definately buy from Tri-lakes Ford again!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Amazing customer service

    I went in not sure what I was going to buy, and Dallas did an amazing job helping us through the process. They are very friendly and helpful people!


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    I went in not sure what I was going to buy, and Dallas did an amazing job helping us through the process. They are very friendly and helpful people!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great Experience

    I have bought many vehicles over the years. This was the best experience I've ever had and it not even close. Randy Cole was knowledgeable, friend...


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    I have bought many vehicles over the years. This was the best experience I've ever had and it not even close. Randy Cole was knowledgeable, friendly and low pressure. Ask him for one of his wife's snicker doodle cookies!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Buyer

    Friendly, helpful staff. Dan was very professional. No pressure to buy. We drove several vehicles to find the right one. This was the third deale...


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    Friendly, helpful staff. Dan was very professional. No pressure to buy. We drove several vehicles to find the right one. This was the third dealership we had stopped at. The other two wanted to know if we were buying today. Dan never inquired about this. He knew about each vehicle and if he wasn't sure, he found out. The financing was well explained and easy to understand. Would definitely recommend TriLakes.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Servicing

    Took my truck into get an alignment called saying my truck was done and since I wouldn't be able to get down there before service close . They i...

    Dealer Response

    Johnathan, Thank you for reaching out to us regarding your recent service visit. As our team of management visited with you verbally, after furthe...


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    Took my truck into get an alignment called saying my truck was done and since I wouldn't be able to get down there before service close . They informed me my truck they would park my truck outside and lock it up with the key fob on the floorboard and to bring my spare. I went to pick my truck up got in and notice my passenger seat had been laid back back seats fold up and compartments have been gone thru. Items are missing and is thrashed on the inside To management and said to leave it there they will call me once Darren checks they cameras. Got a phone call from Darren saying nothing is seen on camera they said there is nothing they can do. They don't know what happened it's "very odd" did nothing to fix the problem

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Johnathan, Thank you for reaching out to us regarding your recent service visit. As our team of management visited with you verbally, after further review of our surveillance systems, we have no evidence of any fraudulent activity. At Tri-Lakes Ford Dodge Chrysler Jeep one of our core values is to Have Integrity in all that we do. If you feel that you would like to proceed further, Please file a police report with local authorities, as we are not responsible for lost or stolen items.


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  • Exceptional and Genuine service.

    I found a jeep on the website and contacted Logan who immediately answered my initial questions and than he put me in contact with Will. Will was...

    Dealer Response

    Thank you Don! We hope you are doing well and you all are enjoying your new jeep! Please let us know if you need anything in the future.


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    I found a jeep on the website and contacted Logan who immediately answered my initial questions and than he put me in contact with Will. Will was very responsive and quick to set up a time for my wife and daughter to come and take the jeep for a test drive and provide all the information concerning price and trade-in. Will was great to work with and worked extremely hard to get the best deal as possible for us. Everyone we met at the dealership was very professional and treated us exceptionally well. This was our first experience with Tri Lakes Dealership and because of Will and the rest of their team, I'm sure it will not be our last.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you Don! We hope you are doing well and you all are enjoying your new jeep! Please let us know if you need anything in the future.


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  • Great Dealership , amazing team

    A great place to buy , very friendly and ready to work with you...Will go back when its time to trade in...

    Dealer Response

    Thank you! We appreciate your business!


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    A great place to buy , very friendly and ready to work with you...Will go back when its time to trade in...

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you! We appreciate your business!


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  • 2014 Jeep Carly

    Had a great experience. Had the exact Jeep she was looking for. Mitch was very up front about the prices. I told them the her budget and they work...

    Dealer Response

    Thank you Tommy!


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    Had a great experience. Had the exact Jeep she was looking for. Mitch was very up front about the prices. I told them the her budget and they work with it and got them very very close. Thanks for an easy vehicle purchase.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you Tommy!


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