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Reviews

Average Ratings

4.9
74 lifetime reviews.
  • Spectacular Service

    The service I received from Hixson Ford in Leesville was spectacular. The sales staff was very professional and knowledgeable. The general manager...


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    The service I received from Hixson Ford in Leesville was spectacular. The sales staff was very professional and knowledgeable. The general manager was very friendly and makes sure his customers are pleased. I would highly recommend them to my family and friends.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Service Department

    Great service department! Josh Street was very helpful and returned calls quickly!! I've had terrible experiences with different service departm...


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    Great service department! Josh Street was very helpful and returned calls quickly!! I've had terrible experiences with different service departments and I can honestly say that I was very pleased with Hixon's Service Department! We will be back! Thanks so much!!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Awesome service

    Salesman was great!!! Service was wonderful!!! Very happy with my new car!!!

    Dealer Response

    We really appreciate your feedback! If there is anything else we can do to assist you, please let us know! Take care!


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    Salesman was great!!! Service was wonderful!!! Very happy with my new car!!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    We really appreciate your feedback! If there is anything else we can do to assist you, please let us know! Take care!


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  • Great!!!

    Salesman Justin Brown was the best.he worked long hrs to make the sale. Me and the wife traveled north la trying to buy but no one made the deal l...

    Dealer Response

    Steven, our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. Check our social media pages to stay in the ...


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    Salesman Justin Brown was the best.he worked long hrs to make the sale. Me and the wife traveled north la trying to buy but no one made the deal like Hixson. Thank you soooo much....

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Steven, our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. Check our social media pages to stay in the loop on product news and updates so we can help you again on your next visit!


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  • Roof Leak

    Ford Escape had a roof leak. Service was very good. The leak was promptly fixed and the headliner was cleaned so good that you would never know ...

    Dealer Response

    Thank you, Paul, for reaching out to us. Your opinion plays an integral part in our customer service. If you have any additional needs or question...


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    Ford Escape had a roof leak. Service was very good. The leak was promptly fixed and the headliner was cleaned so good that you would never know that I had a roof leak. My only complaint is that the national Ford office felt that a factory installed track on the roof was an add on and even though I have the extended warranty the repair was not covered under a warranty.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you, Paul, for reaching out to us. Your opinion plays an integral part in our customer service. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!


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  • You Got me this time

    This is my first Ford and probably my last (Especially since my co-worker is experiencing an unbelievably ridiculous issue with Hixon and has the ...


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    This is my first Ford and probably my last (Especially since my co-worker is experiencing an unbelievably ridiculous issue with Hixon and has the supporting documents to substantiate). The issue in which I took my car for service first began immediately after I bought my car. About a year and a half ago (while my car was still under warranty), I took my car in for the shifter and starter. Well, the service department couldn't find anything wrong with the shifter and replace the starter (after several days). Now that my car was out of warranty, there was a $500 issue found with the shifter (convenient, now that the warranty has expired). But, the issue seems to be resolved. The silver lining.....Justin, at Hixon, was great. He was the first one to greet me on Tuesday and ensured he stayed in touch throughout the process. Although it took longer than anticipated, Justin ensured my wait was well worth it. I really appreciate his attention to detail, keeping me informed, and making this dreadful process less painful. My main disappointment was that this problem was identified well before the warranty expired, but was left with a bill in excess of $500. Great Job, Justin. I appreciate the customer service.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • GREAT SERVICE

    I did not have to wait to get my truck into service and once it was in I was back on the road in less that an hour. Great service. They answered t...

    Dealer Response

    Reviews like yours provide encouraging feedback, Eulis. Thank you so much for choosing Hixson Ford of Leesville as your first choice for service!


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    I did not have to wait to get my truck into service and once it was in I was back on the road in less that an hour. Great service. They answered the questions I had due to when I picked my truck up after buying it I was told nothing about it. I was handed the keys with a smile from the salesman and nothing else. Great job Ford Service!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Reviews like yours provide encouraging feedback, Eulis. Thank you so much for choosing Hixson Ford of Leesville as your first choice for service!


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  • Hixson Ford

    Everyone was friendly and professional. Thanks for the donut and coffee. Peggy Allen


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    Everyone was friendly and professional. Thanks for the donut and coffee. Peggy Allen

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Greatest service ever

    Oil change and they were very professional and got me in and out fast

    Dealer Response

    We're pleased to hear everything was completed to your satisfaction, Venita! Safe travels!


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    Oil change and they were very professional and got me in and out fast

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    We're pleased to hear everything was completed to your satisfaction, Venita! Safe travels!


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  • Great service

    Mks everything was great the young man who waited on me was very helpful.


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    Mks everything was great the young man who waited on me was very helpful.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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