Mercedes-Benz of Naperville

New 888-304-7834 Dealer Website
Used 888-472-2803 Email Dealer
Service 888-769-4947

Thank you. Your email has been sent to the dealer.

Reviews

Average Ratings

4.7
186 lifetime reviews.
  • One Great Car Buying Experience!

    Definitely would go back to buy another car here. Gary Knapp made the car buying experience the best ever. There was no pressure during any step...


    Show Full Review

    Definitely would go back to buy another car here. Gary Knapp made the car buying experience the best ever. There was no pressure during any step of the process. The price was great too. A very friendly place to buy a car. This is what every car dealer should strive to be like. If you are interested in buying a car, then you better stop at Mercedes-Benz of Naperville. They assured me that everyone is like Gary, but all I can say is WOW! The best customer service I have ever received in buying anything.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Mercedes-Benz of Naperville

    Bought new C300 from Naperville MB - salesman, Serafin Avila. Great experience, easy transaction. They worked hard to satisfy my needs and costs...

    Dealer Response

    Jerry, thank you for taking the time to leave us feedback. Wishing you a great day until the next time we meet!


    Show Full Review

    Bought new C300 from Naperville MB - salesman, Serafin Avila. Great experience, easy transaction. They worked hard to satisfy my needs and costs. Extremely helpful is all regards

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Jerry, thank you for taking the time to leave us feedback. Wishing you a great day until the next time we meet!


    Hide Full Review
  • Purchase 2017 E300 4matic

    The salesman was very professional and courteous. I bought this car out of state as it was difficult to find an awd in Florida. The purchase proce...

    Dealer Response

    We are glad you chose our dealership, Elva. If you ever need help, just give us a call. Happy motoring!


    Show Full Review

    The salesman was very professional and courteous. I bought this car out of state as it was difficult to find an awd in Florida. The purchase process was made very easily with Jim's assistance as he stated he has done this several times.i would not hesitate to purchase from this dealership.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are glad you chose our dealership, Elva. If you ever need help, just give us a call. Happy motoring!


    Hide Full Review
  • Arthur Young

    It is good. They were very busy that day so we have to wait a while for our paper work


    Show Full Review

    It is good. They were very busy that day so we have to wait a while for our paper work

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Mercedes-Benz of Naperville

    Great customer service ans process in obtaining a ne vehicle from the dealership


    Show Full Review

    Great customer service ans process in obtaining a ne vehicle from the dealership

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Mercedes Benz Naperville

    Great experience, everyone at the dealership was great to work with and we will buy here again.


    Show Full Review

    Great experience, everyone at the dealership was great to work with and we will buy here again.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Overall experience

    Not a bad business but defenetly just average. Employees throw you in every direction and noone is on the same page. Very poor communication. If y...


    Show Full Review

    Not a bad business but defenetly just average. Employees throw you in every direction and noone is on the same page. Very poor communication. If you don't buy a $75,000 vehicle they treat you very poorly. Overall, since my vehicle purchase, I'm not impressed at all.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Great Customer Service

    Moe Odeh has the best customer service ever! From the first time we spoke over the phone until the deal was done. It was an out of state purchase ...


    Show Full Review

    Moe Odeh has the best customer service ever! From the first time we spoke over the phone until the deal was done. It was an out of state purchase Moe also informed us about their 48 hour reservation that would hold the vehicle because we couldn't get there until the weekend to guarantee it would be there for purchase. He greeted us when we got there with vehicle clean and ready for test drive. Moe and his staff were very friendly and professional. He even followed up to make sure our 11 hour drive home was a safe one. Moe is a great salesman!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • C43 Amg

    Very professional. Even my kids love this dealership.


    Show Full Review

    Very professional. Even my kids love this dealership.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Mercedes Benz of Naperville

    A+ experience. Sales people were courteous and straight forward. Great deal on a used Acura. Car was immaculately cleaned by their staff. Appre...


    Show Full Review

    A+ experience. Sales people were courteous and straight forward. Great deal on a used Acura. Car was immaculately cleaned by their staff. Appreciated the several follow up calls after the purchase. Would definitely consider buying another used car from Mercedes Benz of Naperville.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review