[{"id":590259,"firstName":"Scott","lastName":"Grant","titleText":"General Sales Manager","shortBioText":"Being a native Western New Yorker I recognize the challenges we, tough people, have to navigate on a daily basis. We have to work hard for our money and we are smart on how we spend it.\r\nBeing in the Auto Industry is a tough, but, rewarding occupation. I get to meet new people everyday and help those who want to buy a vehicle , \"without the games\". I have met many wonderful people in my time in this industry.\r\nI am a Golden Rule guy. What I say is what I will do. Handshakes are still a way of doing business with me. Vehicles are not getting any cheaper and I go above and beyond, on the reconditioning process, to give the customers, The Best Bang for their Buck!\r\nOur, No Fine Print, policy makes doing business here very easy to do.\r\nCome give us a try, you won't be disappointed.","emailTxt":"scottg@shultsauto.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":7,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/43488/employees/cfa3c81d3add.jpg","drDealerId":43488,"dealerEmpStartDtUtc":"1483228800","industryStartDtUtc":"717897600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":588032,"firstName":"Drew","lastName":"Bennett","titleText":"Sales Consultant","emailTxt":"Drewb@shultsauto.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":9,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/43488/employees/158a136d1bf6.jpg","drDealerId":43488,"dealerEmpStartDtUtc":"1535760000","industryStartDtUtc":"1535760000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":588036,"firstName":"CHARLES","lastName":"SURIANI","titleText":"Business Manager","emailTxt":"chucks@shultsauto.com","combinedEmpAvgRatingNbr":4.5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":11,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/43488/employees/0fba5f705c43.jpg","drDealerId":43488,"dealerEmpStartDtUtc":"1512086400","industryStartDtUtc":"654739200","certifiedEmployee":false,"deptDscrp":"Finance"},{"id":588033,"firstName":"Jon","lastName":"Hawkins","titleText":"Sales Consultant","shortBioText":"I am a husband to a very loving wife. Father to four children, all in their teens. So, as if I wasn't busy enough I am also a volunteer firefighter for Kill Buck and Ellicottville/Great Valley Fire Departments. I enjoy spending time with my family, serving my community and helping out a friend in need. My belief is a Stranger is a friend I haven't met yet.","emailTxt":"Jonh@shultsauto.com","combinedEmpAvgRatingNbr":4.4,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":9,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/43488/employees/ed42feb70cc1.jpg","drDealerId":43488,"dealerEmpStartDtUtc":"1493596800","industryStartDtUtc":"1493596800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":588576,"firstName":"Joel","lastName":"Gardner","titleText":"Sales Consultant","shortBioText":"It\u001as important for any consumer to have the upper hand when purchasing a vehicle. As funny as it sounds for me it\u001as the three P\u001as! Person, Place, and Product. If I trust who I\u001am purchasing from, where I\u001am purchasing it from, and what I\u001am purchasing I know I will make the right choice. I can say you\u001ave found your place and people with Shults! Together we can pick something out the entire family will love. I would love to work hard for you.","emailTxt":"Joelallengardner@yahoo.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/43488/employees/2e6d37e3dcb9.jpg","drDealerId":43488,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":556418,"personPtyId":53020292,"firstName":"Matt","lastName":"Kahm","titleText":"VP, Marketing","emailTxt":"mattk@shultsauto.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":43488,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":610855,"firstName":"David","lastName":"Chamberlain","titleText":"Service Writer","emailTxt":"davidc@shultsauto.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":43488,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":610854,"firstName":"Joe","lastName":"Hoffman","titleText":"Service Manager","emailTxt":"jhoffman@shultsauto.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":43488,"certifiedEmployee":false,"deptDscrp":"Service"}]

Shults Resale Center of Olean

4.8 out of 5 4.8
Rectangle 48
Sales 9:00 AM - 7:00 PM
Service 8:00 AM - 5:00 PM

Shults Resale Center of Olean Hours

Sales

Monday

9:00 AM - 7:00 PM

Tuesday

9:00 AM - 7:00 PM

Wednesday

9:00 AM - 6:00 PM

Thursday

9:00 AM - 7:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 4:00 PM

Sunday

Closed

Service

Monday

8:00 AM - 5:00 PM

Tuesday

8:00 AM - 5:00 PM

Wednesday

8:00 AM - 5:00 PM

Thursday

8:00 AM - 5:00 PM

Friday

8:00 AM - 5:00 PM

Saturday

8:00 AM - 1:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since June 2018

HOME OF NO FINE PRINT!

...


Shults Resale Center of Olean, NY is a refreshing car buying experience. With our "No Fine Print" philosophy, you can buy with confidence that the price you see advertised is the price you pay with "NO FINE PRINT." We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!

Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options.

"NO FINE PRINT"

Reviews

4.8 out of 5 4.8
87 lifetime reviews. Includes reviews of Shults Resale Center of Olean from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 8, 2019

    Drew Bennett was extremely helpful through the fast process and I would highly recommend this dealership! They let me test drive the car for a week to... see how i liked it which was amazing because other dealerships that i went to did not allow you to leave the dealership for more than just a short 10 minute test drive so I really appreciated them letting me test drive it for a few days to see how i really liked it! Amazing customer service as well!

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the kind words and your business. We strive to make everyone's experience the best possible here at Shults Resale of Olean. Good luck wi...th your career endeavors and enjoy your year of free service!


    Worked with:
    Drew Bennett

    Sales Consultant

    (4.9) 9 reviews

  • 4.0 out of 5
    September 13, 2019

    They found me a really good deal on a really nice car! Really nice people too. Nice atmosphere. Make you feel welcome and comfortable while you're there....

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    4.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for taking the time to review us! We love being able to help people like you drive home in the vehicle they deserve! Don't forget if... you refer someone to us and they purchase a vehicle you get $100! Thanks again and enjoy your new ride!


    Worked with:
    Drew Bennett

    Sales Consultant

    (4.9) 9 reviews

    CHARLES SURIANI

    Business Manager

    (4.5) 11 reviews

    Jon Hawkins

    Sales Consultant

    (4.4) 9 reviews

  • December 10, 2016

    I bought a High Country Pickup Truck in Olean. Everyone was GREAT from the Sales Manager to the Office Manager to the Finance Manager. Easy to work... with and very knowledgeable!!! A very good buying experience! Very fair on my trade in and the price of the new Truck!!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 13, 2019

    They really worked to get the payments Down to something you could afford and had plenty of vehicles on the lot to look at and test drive

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for your kind words! Enjoy your new ride and keep up the hard work! Don't forget if you refer someone to Jon and they purchase a veh...icle you get $100! Thanks again!


    Worked with:
    Scott Grant

    General Sales Manager

    (5.0) 7 reviews

    Jon Hawkins

    Sales Consultant

    (4.4) 9 reviews

  • 5.0 out of 5
    July 31, 2019

    Found out my old car wouldn't pass inspection. When to Jim for help, left a hour later with a new SUV. Boy has this place changed from 10 years ago. Will... state referring people there.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for your kind words. We take pride in finding the perfect vehicle to fit your needs and wants. Don't forget if you refer someone to ...Jim and they purchase a vehicle you get $100!! Thanks again and enjoy your new ride!


    Worked with:
    Scott Grant

    General Sales Manager

    (5.0) 7 reviews

  • 5.0 out of 5
    July 24, 2019

    Went to Shults in Olean just to browse and kick some tires. Was greeted by Jim at the door and told him I was looking for a Dodge Truck. He showed me the... ones on the lot and they were a little out of my budget, he then went and got another truck that was exactly what I was looking for. A 2017 Dodge Ram 1500 with 27,XXX Miles. After a test drive and getting a very generous offer on my trade in we sat down and talked business. He was very easy to work with through the buying process. After picking up the truck I noticed a slight vibrating noise, called Jim right up and he personally brought me a Loaner Vehicle and took my truck back to get looked at, just a shield rattling, no big deal at all. After it was fixed Jim called and drove my truck all the way back to me and dropped it off for me. I personally always brush off writing reviews, but because of the service and respect I was given, I felt a review should be given

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    4.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for taking the time to review us. We take pride in finding the perfect vehicle for the perfect price. Don't forget if you refer some...one to Jim and they purchase a vehicle you get $100. Thanks again and enjoy your new truck!

  • 5.0 out of 5
    July 22, 2019

    Jon Hawkins was fantastic....went more than anyother salesman We Have ever dealt with....friendly knowlegeable.took time with us We felt like he was a... good friend...we drove 4hrs to get thus 2016 Nissian.It was everything and more what Jon said....Thank you so much.we will drove 4hrs again....

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for the kind words. Here at Shults Resale Center of Olean, you are family. Thanks for taking the 4-hour ride to find the perfect vehicle for yo...ur needs! Thanks again and enjoy your new Nissan.


    Worked with:
    CHARLES SURIANI

    Business Manager

    (4.5) 11 reviews

    Jon Hawkins

    Sales Consultant

    (4.4) 9 reviews

    Matt Kahm

    VP, Marketing

    NOT RATED

  • 5.0 out of 5
    July 18, 2019

    I purchased a vehicle as is from Shults. Shortly after getting it home it became evident it had transmission issues. They were not obligated to help me... out as it was an "As Is" purchase. Jim Beaton went out of his way to make sure I remained a happy customer by trading me into another vehicle which i liked. Used car dealers get such a bad rep, So I felt it was important to share my excellent experience. I will definitely be back for future purchases and service work. A+++++++

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for your kind words. We love being able to help people like you find the perfect vehicle. Thanks again for taking the time to review... us.

  • 5.0 out of 5
    July 12, 2019

    I had the best experience ever! The open door policy is the absolute best! Jon Hawkins was by far the best salesman I've ever worked with when purchasing... a new personal truck!

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for your kind words. The best part of our jobs is to be able to help people like you find the perfect vehicle for all of their needs.... Don't forget if you refer someone to Jon, and they purchase you get $100. Thank you for everything and enjoy your new truck!


    Worked with:
    CHARLES SURIANI

    Business Manager

    (4.5) 11 reviews

    Jon Hawkins

    Sales Consultant

    (4.4) 9 reviews

  • 5.0 out of 5
    July 9, 2019

    The staff at this dealership are phenomenal !!!! I was made to feel very comfortable and they went out of their way to make sure my buying experience... was way beyond my expectations. I will recommend them to everyone. THANK YOU !!!

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for your kind words. We are love being able to help people get out of their old rides and into new ones! Don't forget if you refer s...omeone to Drew and they purchase a vehicle you get $100. Thanks again and enjoy your new Terrain.


    Worked with:
    Drew Bennett

    Sales Consultant

    (4.9) 9 reviews

    CHARLES SURIANI

    Business Manager

    (4.5) 11 reviews

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